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Hotel Fénix

3.0 star property
Tapachula hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Fénix

Property amenity
Lobby
View from property
Reception
Superior Room, 2 Double Beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Free self-parking
The price is NZ$72
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Smart TV
Down duvet
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Interior

Hotel Cervantino

Free parking
Free WiFi
24/7 front desk
Non-smoking
8.0 out of 10, Very good, (249)
The price is NZ$65
includes taxes & fees
30 Dec - 31 Dec
Hotel Cervantino
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About the area

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700

What's nearby

  • Miguel Hidalgo Central Park - 3 min walk - 0.3 km
  • Archaeological Museum of Soconusco - 4 min walk - 0.4 km
  • Bicentennial Park - 7 min walk - 0.7 km
  • Plaza Cristal Shopping Center - 2 min drive - 2.0 km
  • Izapa Ruins - 6 min drive - 6.4 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪La Mexicana - ‬4 min walk
  • ‪Tacos Madrigal - ‬5 min walk
  • ‪La Fonda Inn - ‬2 min walk
  • ‪Cenaduria las Juchitas - ‬2 min walk
  • ‪Gramlich Café Terraza - ‬2 min walk

About this property

Hotel Fénix

Hotel Fénix is a great choice for a stay in Tapachula. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1953
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Does Hotel Fénix offer free cancellation for a full refund?
Yes, Hotel Fénix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fénix?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Fénix?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Fénix?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at Hotel Fénix?
No, this hotel doesn't have a casino, but Casino Vegas Tapachula (5-min drive) is nearby.
What is there to do at Hotel Fénix and nearby?
Hotel Fénix has a garden.
Are there restaurants at or near Hotel Fénix?
Yes, there's an on-site restaurant.
What's the area around Hotel Fénix like?
Hotel Fénix is in the heart of Tapachula, a short 3-minute walk from Miguel Hidalgo Central Park and 7 minutes' walk from Bicentennial Park.

Hotel Fénix Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Terrible experience with the breakfast included
The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher
Dailyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nurali, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
John, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Ma Elena, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

everything is good and perfect
Fatehbir Singh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good Price
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

jose, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Cesar Abigail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
leon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful experience good service
Osdany, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar Abigail, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marcelo, 1-night trip
Verified Hotels.com guest review

6/10 Good

It is centrally located.
3-night trip
Verified Expedia guest review

8/10 Very good

A/C was very noisy and the bathroom very small.
Carlos, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

I like the stuff members very nice people ..great atmosphere great location on town and overall a nice place .
4-night family trip
Verified Expedia guest review

8/10 Very good

Everything is Ok Well located. Parking Air Thanks.
1-night trip
Verified Expedia guest review

8/10 Very good

Good choice for the price!
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Ritz, 6-night trip
Verified Expedia guest review

8/10 Very good

Real deal
clean place, price is according what you receive, people have a good attention
Sergio, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Comfortable rooms and good service good location, centric
1-night trip
Verified Expedia guest review

6/10 Good

Top sheet on the bed very dirty and stinky
What was disgusting was that the top sheet of the bed linens had a very bad odour different persons using it, obviously has not been washed. You will never recommend a hotel which tries to save money recycling linens. It's terrible. We threw it on the floor. The king size bed was too big for the room. Bathroom was very small. No breakfast included for the price. The exterior and the lobby of the hotel was nice and the restaurant served good meals. The location was very good, two blocks from parque central.
Verified Expedia guest review