Located in Mayfield, The Gateway Inn offers a luxurious retreat with 4 on-site restaurants and 2 bars. Enjoy a coffee at the coffee shop/cafe or stay active at the health club, while helpful staff are always available to assist.
When you stay at The Gateway Inn, you'll be within a 10-minute drive of John Hunter Hospital. After visiting the health club for a workout, you can grab a bite to eat at one of the 4 restaurants or unwind with a drink at one of the 2 bars/lounges. Fellow travellers love the helpful staff and location.
Languages
English, Italian, Japanese, Thai
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Free off-site parking nearby
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
4 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
What to do
Scuba-diving nearby
Working away
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
ATM/banking
Health club
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Assistive listening devices available
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: AUD 100.00 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 40 for adults and AUD 8 to 15 for children
Credit card charges are subject to an extra charge of 2.5 per cent
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield
Frequently asked questions
Does The Gateway Inn offer free cancellation for a full refund?
Yes, The Gateway Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Gateway Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Gateway Inn?
Yes, there's free self and extended parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Gateway Inn?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at The Gateway Inn and nearby?
Have fun during the warmer months with activities nearby such as scuba-diving. Enjoy amenities such as 2 bars and a health club.
Are there restaurants at or near The Gateway Inn?
Yes, there are 4 on-site restaurants.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
The Gateway Inn Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 December 2024
The beds are so comfortable. Dining nearby
Ann
Ann, 1-night trip
10/10 Exceptional
3 December 2024
Close to the shops, plenty of secured parking and twin shower heads in the room.
Athena
Athena, 1-night trip
8/10 Very good
17 October 2024
Great property, comfortable stay.
Lara
Lara, 1-night trip
4/10 Fair
29 December 2024
Mediocre
The hotel itself was clean and reasonably appointed. The staff and clientele however, was questionable. It took several hours to get the staff help on an extremely noisy guest and when confronted was told it wasn't their responsibility. Given the choice, would not stay again. Especially during peak period.
Diane
Diane, 1-night trip
8/10 Very good
25 October 2024
Convenient to club
Verified traveller
2-night trip
6/10 Good
26 December 2024
Warm friend staff but in need of upgrade.
Warm friendly staff.
Aging interior but still comfortable.
Lots of stains on cushions and blankets, crusty food stuck on benches, broken shower, missing plates and cutlery. On request the staff quickly arranged maintenance.
The final charge was different and slightly higher than what was booked through Hotels.com. No details on why the higher price was provided.
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
9 August 2024
Nice quiet location adjoining club, staff helpful
PETER
PETER, 1-night trip
8/10 Very good
26 August 2024
Was a nice quiet setting.
Parking was hard to get close to the hotel, nice clean staff were pleasant.
Katie
Katie, 1-night trip
10/10 Exceptional
23 October 2024
Ticked all the boxes
Brett
Brett, 1-night trip
10/10 Exceptional
4 April 2024
Good place to stay
Lexuan
Lexuan, 1-night trip
10/10 Exceptional
9 July 2024
This hotel is convenient, has easy parking and hood dining options
John
John, 1-night trip
10/10 Exceptional
18 September 2024
Staff were lovely, slightly overpriced, but convenient, clean and safe. I lost my hearing aid whilst checking out, staff were amazing and immediately helped locate and return to me.
Would happily stay again. No complaints at all.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
8 May 2024
Amazing hotel
Serbastion
Serbastion, 2-night trip
6/10 Good
30 November 2024
Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
14 June 2024
Clean rooms, nice products, quality tea.
Kathy
Kathy, 1-night trip
10/10 Exceptional
15 August 2023
Great place to stay
Greg
Greg, 1-night trip
8/10 Very good
25 April 2024
Good property very safe and dinners and breakfast all in west club next door 👍
Meksavanh
Meksavanh, 2-night trip
10/10 Exceptional
7 January 2023
great place to stay
Michael
10/10 Exceptional
30 April 2023
Fantastic place to stay highly recommend
Matt
Matt, 1-night trip
8/10 Very good
21 March 2024
Easy to park and the staff were so accomodating and helpful
Jasmine
Jasmine, 1-night trip
6/10 Good
11 August 2024
Lovely and clean room very friendly and helpful staff was not a fan of the glass wall of the bathroom I like privacy when I’m in the bathroom
Margaret
Margaret, 1-night trip
10/10 Exceptional
21 April 2024
Staff were super, room was clean and exceeded our expectations for cost, will definitely rebook & Thankyou
Jules
Jules, 1-night trip
8/10 Very good
3 March 2024
Convenient, clean and served the overnight stay purpose