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Aparthotel

Luciana Hotel & Beach Club

3.0 star property
Beachfront aparthotel with outdoor pool, near Quinta Avenida

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Photo gallery for Luciana Hotel & Beach Club

On the beach, white sand, sun-loungers, beach umbrellas
Terrace/patio
Deluxe Room, Partial Sea View
Exterior
Smart TV
Playa Maya by MIJ - Beachfront Hotel is nestled near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests can unwind with a drink at the beach bar, enjoy international cuisine at Restaurant Playa Maya, or bask in the sun on the rooftop terrace with ocean views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 22 smoke-free apartments
  • Housekeeping (on request)
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Coffee/tea maker
  • Blackout curtains
  • Satellite TV service
  • Outdoor swimming pools
The current price is NZ$126
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Xcaret Eco Theme Park - 11 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪Zenzi Beach Club - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Deck 5 Pool And Skybar - ‬1 min walk
  • ‪Inti Beach - ‬2 min walk

About this property

Luciana Hotel & Beach Club

When you stay at Luciana Hotel & Beach Club, you'll be in a fantastic location, only a five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant Playa Maya, which serves breakfast and lunch. A bar/lounge and a terrace are other highlights, and apartments offer Smart TVs and free WiFi. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Property size

    • 22 apartments
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Beach

  • On the beach
  • Free beach club on site
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Fridge (mini)
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Hairdryer
  • Towels provided
  • Shampoo
  • Soap

Entertainment

  • Smart TV with satellite service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • 4 steps to reach property
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)

Location highlights

  • Near the sea
  • On the waterfront
  • In the city centre
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 rooms
  • 3 floors
  • 2 buildings
  • Built in 2002
  • Traditional architecture
STAR_OUTLINE

Special features

Dining

Restaurant Playa Maya – This beachfront family restaurant serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen
HELP_OUTLINE

Frequently asked questions

Does Luciana Hotel & Beach Club offer free cancellation for a full refund?

Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luciana Hotel & Beach Club?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Luciana Hotel & Beach Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luciana Hotel & Beach Club?

Sorry, there's no on-site parking at Luciana Hotel & Beach Club.

What are the check-in and check-out times at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.

What is there to do at Luciana Hotel & Beach Club and nearby?

Luciana Hotel & Beach Club has an outdoor pool.

Are there restaurants at or near Luciana Hotel & Beach Club?

Yes, Restaurant Playa Maya offers beachfront dining and ocean views.

What's the area around Luciana Hotel & Beach Club like?

Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

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Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Beach
Room
Location
Breakfast
Restaurant
Food
Water
Luggage
View

What guests liked

  • The property's beach location offers direct access to the beach, comfortable beach chairs, and excellent beach club service. (26 reviews)
  • Breakfast was a highlight, with many guests praising the quality and variety of options, including made-to-order dishes. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice property small pool great restaurant
Matthew, 1-night trip

8/10 Good

Nice ocean views
Andrew, 1-night trip

8/10 Good

This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Chris, 4-night trip

10/10 Excellent

Very good
Jose, 4-night trip

8/10 Good

A perfect location (right on the beach), an excellent value for the budget.
Irina, 6-night trip

10/10 Excellent

Clean and close to everything. Helpful staff, nice pool and right on the water.
Anne, 1-night trip

10/10 Excellent

Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Lyall, 7-night trip

8/10 Good

Great Access to beach, friendliness of beach/bar area personnel
Gabriela, 2-night trip

10/10 Excellent

Close to beach and other areas of interest.
Javier A, 5-night trip

10/10 Excellent

Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Mailis, 2-night trip

10/10 Excellent

Everything you could want in a Mexican beach resor

Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Guy, 2-night trip

10/10 Excellent

Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
steve, 5-night trip

10/10 Excellent

We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms.
Carla, 5-night trip

10/10 Excellent

Everything Was OK
dib abi, 5-night trip

8/10 Good

The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again .
Joel, 12-night trip

8/10 Good

Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Vlad, 1-night trip

10/10 Excellent

Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Michael, 3-night trip

10/10 Excellent

The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Bruce, 5-night trip

10/10 Excellent

Travel disruptions left us needing a room last minute and later at night. Check in was fine and the room was a great end to our chaotic day. I would recommend this hotel to anyone looking to stay in Playa del Carmen.
Andrew, 1-night trip

4/10 Poor

hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
Anna, 4-night trip

8/10 Good

The breakfast and the service was great,
Jose, 2-night trip

8/10 Good

Nice hotel steps from the water. Our room was nice and clean for the most part - make sure to ask for new coffee if you want some otherwise it’s hit or miss each day. But they gave us more when we asked at the front desk. The music at the nearby restaurant was quite loud until about 11pm and started up about 7:30am but it was still quieter than 5th. The front desk at the Carmen serves as the reception for Luciana hotel as well and although the Luciana front staff are not present as often, the folks at the Carmen were happy to help us out. Our room was steps from the water which was a real bonus. The location was great and I’d recommend this hotel.
Lia, 10-night trip

8/10 Good

Enjoyed our stay. Little interior to public access
Venkata Srinivasarao Chekuri, 4-night trip

10/10 Excellent

Great hotel and staff. Beach and bar are both really good
martin, 7-night trip

10/10 Excellent

Beautiful place to stay & the food is delicious!! Everyone is very nice and friendly. Great location!
Kathleen, 10-night trip