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Relais & Châteaux Heritage Madrid

5.0 star property
Start your day with delicious food and drink options then get ready for an unforgettable experience exploring iconic landmarks.

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Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Terrace/patio
Deluxe Double Room | Bathroom
Junior Suite
Lobby
In the heart of Madrid, Relais & Châteaux Heritage Madrid offers a luxurious retreat. Savor breakfast at the on-site restaurant or unwind with a coffee in the cafe. With multilingual staff and free in-room WiFi, guests can easily connect to all that Gran Via has to offer.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is NZ$512
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom

Double Room, Mobility Accessible (Interior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout curtains

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room with Parking (Interior)

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Parking (Interior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be a short five-minute drive from Santiago Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from El Retiro Park and Prado Museum. Fellow travellers love the helpful staff. Public transportation is only a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (return. Maximum occupancy 3)

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no on-site parking at Relais & Châteaux Heritage Madrid.

Is an airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle return.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Santiago Bernabéu Stadium (1.6 mi) and Gran Via (1.8 mi), along with Prado Museum (2 mi) and Puerta del Sol (2.1 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 18 minutes' walk from Calle de Alcalá.

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Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, beautiful room and helpful staff.
Christopher, 3-night trip

10/10 Exceptional

5stars
Wonderful experience
Ernest, 3-night trip

10/10 Exceptional

We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
susie, 2-night trip

8/10 Very good

The property is in a great location for shopping and dining.
William, 3-night trip

10/10 Exceptional

Excellent hotel and location.
Noah, 4-night trip

10/10 Exceptional

Perfect stay
We loved our stay - just perfect!
jill, 3-night trip

10/10 Exceptional

Beautiful hotel, great breakfast, great service!
Estela, 4-night trip

10/10 Exceptional

The staff were so helpful and the hotel was spotless so well located and very comfortable
Harley, 3-night trip

10/10 Exceptional

Very good stay experience, European architecture style, and the service of the staff is very considerate
Li, 1-night trip

10/10 Exceptional

The property is beautiful and the staff are very kind.
Frank, 4-night trip

10/10 Exceptional

Highly recommended
Fantastic property. Great service and restaurant
Ramon, 1-night trip

10/10 Exceptional

Beautiful hotel and room
Laura, 1-night trip

8/10 Very good

A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Liliana, 4-night trip

10/10 Exceptional

Great hotel
Carlos, 7-night trip

8/10 Very good

Great staff
Christian, 3-night trip

10/10 Exceptional

Nice
Brian, 1-night trip

10/10 Exceptional

Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
Robert, 4-night trip

10/10 Exceptional

Perfect stay. Strongly recommend
Excellent everything
8-night trip

10/10 Exceptional

Hotel was amazing. The staff were extremely accommodating and friendly, and the room was fantastic. The bed was very comfortable and the AC was the best we have ever had in Europe. We will definitely stay there again in the future.
Eron, 2-night trip

10/10 Exceptional

The best hotel in Madrid.
chetana, 1-night trip

10/10 Exceptional

Great hotel
shahram, 1-night trip

10/10 Exceptional

Elegant boutique hotel with staff that goes out of their way to ensure your comfort and enjoyment.
THOMAS, 1-night trip

10/10 Exceptional

Madrid’s Nest
Fantastic All good
NICOLAS, 1-night trip

10/10 Exceptional

The most lovely staff and beautiful hotel
Terri, 3-night trip

10/10 Exceptional

They were beyond perfect
ana, 1-night trip