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City-center townhouse, steps from Basilica of Santa Maria Novella
Dirty room and no one answered the door when I arrived. It is not a hotel at all. The…
Aug 25, 2018
Very good location - walking distance to all major attractions and the train station
Aug 17, 2018
This property advises that it adheres to Safe Hospitality National Protocol (Italy) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Late check-in between 7 PM and 11:30 PM can be arranged for an extra charge of EUR 20
Housekeeping is offered for an extra charge of EUR 10 per day, varies per unit size
Pets are allowed for an extra charge of EUR 25 per pet, per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions, contact the property at the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards.
Pet deposit: EUR 25 per day
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
I would never stay in this place again. The only thing it has is location. The room is small and poorly equipped. The shower and sink are miniscule.
Richard, 1 night trip, Jun 12, 2018
Verified Hotels.com guest review
The hotlel is located short walk from the train station as well the heart of Florence. The room was quite and faced the back side of the building. The bathroom was adquate but a bit ackward and small. Overall we were pleased with our stay.
Terry, 4 night trip, May 31, 2018
Verified Expedia guest review
The room decor was ok. Bathroom was renovated but unclean. The bed was uncomfortable and there were stains on the comforter. Our room was separated from strangers by a single door which was definitely not soundproof.
Minnie, 2 night trip, May 19, 2018
Verified Expedia guest review
Our room looked nothing like the photo. We would have been stranded on the sidewalk had it not been for a very kindly young lady who is living in the building as a student. There was no place at booking to send any further info. Apparently we were emailed sometime before our arrival that we must arrive during what I would call business hours. We were traveling and not checking email. We arrived in the evening to a locked door in a less than stellar neighborhood. I didn't feel immediately threatened, but I didn't want to spend the night on the street either. A student living in the building opened the door for us and called the owner. Owner sent someone to let us in, and charged us a fee for it. After that wait, we were escorted to our room upstairs which is accessed via a locked door into an anteroom. There are 5 doors off of this and there was a light in the anteroom that seemed to be left on 24 hours. Our room had glass doors w/only light curtains separating if from this anteroom so the light shone in all night. There was AC but you had to have a remote to use it, which we had to obtain the next day. It's an old residential building and it shows. Apparent residents we passed/met seemed nice enough but our door lock was somewhat rickety and I didn't feel fully safe. We had twin beds. The bathroom was small but it did have bidet. The street was noisy at night but the upside is that you have easy access to cafes and gelato stands. Duomo in walking distance.
2 night romance trip, May 9, 2018
Verified Hotels.com guest review
Convenient to train and bus station. Hosts were very welcoming. Room was ok. Bed was horrible! Springs sticking up everywhere. Quite noisy as well.
William, Romance trip, May 9, 2018
Verified Hotels.com guest review
We enjoyed staying here. The location was the best. It really allowed us to not have to worry about getting back at night or it was nice to drop off her shopping when we needed to. The room was nice looking and pretty good. The floors were a little dirty in the bathroom but other than that it was very clean. The owner was very nice and hospitable and we would stay here again.
Jay, Romance trip, May 6, 2018
Verified Hotels.com guest review
La location è imbattibile. Semplice, pulito con camere dai colori vivaci. A noi è piaciuto molto. Ottimi i consigli all'arrivo, abbiamo scoperto piccoli posti che non avremmo mai pensato di vedere
1 night romance trip, Feb 24, 2020
Verified Expedia guest review
Great staff. The hotel is simple but has everything you need for a perfect stay in florence. Location is fantastic. Very clean
BEN, 1 night romance trip, Feb 24, 2020
Verified Expedia guest review
1 night trip with friends, Dec 4, 2019
Verified Hotels.com guest review
È un hotel semplice in una posizione eccezionale. Il bagno avrebbe bisogno di essere verniciato altrimenti tutto molto buono. Il proprietario ci ha aiutato tantissimo ad organizzare la nostra visita di Firenze.
Maurizio, 1 night trip with friends, Nov 29, 2019
Verified Hotels.com guest review