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All properties in Puerto Cancun, Cancun, Quintana Roo, Mexico

Renaissance Cancun Resort & Marina

4-star hotel with 2 restaurants, near Turtle Beach

  • Free WiFi
From
NZ$191

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  • Guest Room
  • Guest Room
  • Beach bar
  • Beach
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Guest Room. Image 1 of 89.
1 / 89Guest Room
9.2.Superb.
  • It is a great hotel. Food was excellent.

    May 9, 2021

  • very nice place, the view to the laguna is amazing

    Apr 20, 2021

See all 645 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Commitment to Clean (Marriott), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Safe
Quiet
Convenient
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Zona Hotelera
  • Langosta Beach - 2.4 mi / 3.9 km
  • Tortuga Beach - 4.9 mi / 7.9 km
  • Cancun Convention Center - 6.7 mi / 10.8 km
  • Cancun Interactive Aquarium - 8.3 mi / 13.4 km
  • La Isla Shopping Mall - 8.4 mi / 13.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Double Beds, Non Smoking, Balcony
  • Room, 2 Double Beds, Balcony, Marina View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Marina View
  • Room, 1 King Bed, Balcony, Ocean View
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Junior Suite

Location

  • In Zona Hotelera
  • Langosta Beach - 2.4 mi / 3.9 km
  • Tortuga Beach - 4.9 mi / 7.9 km

What’s around

Landmarks

  • In Zona Hotelera
  • Langosta Beach - 2.4 mi / 3.9 km
  • Tortuga Beach - 4.9 mi / 7.9 km
  • Cancun Convention Center - 6.7 mi / 10.8 km
  • Cancun Interactive Aquarium - 8.3 mi / 13.4 km
  • La Isla Shopping Mall - 8.4 mi / 13.6 km
  • Aquaworld - 10.2 mi / 16.4 km
  • El Rey Ruins - 12 mi / 19.4 km
  • Delfines Beach - 12.9 mi / 20.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa tub

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2716

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Merotoro - This restaurant specializes in fusion cuisine.

Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Zek - Onsite bar. Open daily.

Small print

Also known as

  • Renaissance Cancun Resort
  • Renaissance Cancun
  • Renaissance Cancun & Marina
  • Renaissance Cancun Resort & Marina Hotel
  • Renaissance Cancun Resort & Marina Cancun
  • Renaissance Cancun Resort & Marina Hotel Cancun

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 22 for adults and USD 8 for children (approximately)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Renaissance Cancun Resort & Marina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Coapenitos (2.1 mi) and Cocos and Grill (3.3 mi).
  • No, this hotel doesn't have a casino, but PlayCity Casino (3-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
  • Renaissance Cancun Resort & Marina has an outdoor pool and a spa tub, as well as a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    I love staying here this is my second time staying!!! THIS IS MY GO TO !! I have personally congratulate all the staff Yuridia, Fernando, bartenders, cleaning crew and concierge ladies. I would really work here or live here such an amazing experience I have when I come!! Improvements are always on especially the security.

    5 night trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This was a nice spot I would recommend it.

    Faith, 4 night trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic

    Lovely hotel. Welcoming and helpful staff. Comfortable rooms. Fantastic shower. Great wifi. Best breakfast in any hotel I’ve stayed in. Next to small mall and imax cinema. Good eats nearby. Thoroughly recommended.

    sharon, 3 night trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Modern, comfortable and clean.

    The room was extremely clean and comfortable. However it was a little bit small. The shower was excellent. A full stream of hot water in the shower is not a given at many Mexican hotels. This shower had strong pressure and good hot water. The hotel is part of an open-air mall that has a lot of good restaurants and upscale stores. Try to get a room facing the marina so you will have a nice view.

    Joseph, 2 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everybody should stay at this hotel!!!

    Staying at this hotel was amazing. Everybody is so nice and well-coming. The attention the workers give to the customers is beyond. The views from this hotel are amazing and many things to do near this hotel. It is just a few minutes away from the beaches in Cancún and a few minutes away from the center of the city, where you can find restaurants and pharmacies. I will definitely be coming back whenever I travel to Cancún again! :)

    Kate, 4 night trip, Feb 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, nice clean hotel. Staff was very helpful

    1 night business trip, Jan 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The area was nice and the attached outdoor mall was great to walk around in and eat at. Was slightly annoyed with check-in only due to the strict 3 pm check-in time but understand that with COVID things are being done differently.

    3 night trip with friends, Jan 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff, cleanliness, food, and amenities. We are looking forward to booking this stay again soon. Thank you for being so accomodating!

    2 night romance trip, Jan 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was good. Hotel was very nice. Will deffinetly come back.

    3 night trip, Jan 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    The property and amenities are excellent! The service needs work. As a Marriott gold elite member I was denied my benefits such as upgrade, breakfast and late checkout. Just because I booked on Expedia does not mean I don’t receive my gold benefits earned throughout the years. It was shameful as I stayed at 2 other Marriott properties in the US and was afforded everything. Marriott should be doing everything to retain the loyalty of customers; especially with the data breach that occurred a few years ago!

    3 night business trip, Jan 5, 2021

    Verified Expedia guest review

See all 645 reviews