Mission Hospital - Mission Viejo - 5 min drive - 5.8 km
Saddleback Memorial Medical Center - 5 min drive - 4.6 km
Marguerite Aquatic Complex - 5 min drive - 4.7 km
Saddleback College - 6 min drive - 6.3 km
Irvine Spectrum Center - 9 min drive - 10.9 km
Getting around
Orange County, CA (SNA-John Wayne) - 18 min drive
Fullerton, CA (FUL-Fullerton Municipal) - 36 min drive
Long Beach, CA (LGB-Long Beach Municipal) - 38 min drive
Laguna Niguel Station - 9 min drive
San Juan Capistrano Depot - 12 min drive
Irvine Transportation Center - 12 min drive
Restaurants
McDonald's - 6 min walk
Del Taco - 3 min drive
Natraj Cuisine of India - 4 min drive
Wendy's - 3 min drive
Dairy Queen - 3 min drive
About this property
The Hills Hotel
The Hills Hotel features a rooftop terrace and puts you within a 10-minute drive of Irvine Spectrum Center and Mission San Juan Capistrano. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include an outdoor pool and a hot tub. Fellow travellers say good things about the helpful staff and bar.
Languages
Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish
At a glance
Hotel size
147 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
24-hour business centre
7 meeting rooms
Conference space (11000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
An outdoor pool
Hot tub
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Visual fire alarm
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch plasma TV
Cable TV channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 27.52 per accommodation, per night
Resort fee inclusions:
Health club access
In-room bottled water
Pool access
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 30 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Parking
Uncovered self-parking is available for an extra charge
RV/bus/lorry parking is available for an extra charge
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel Hotel
The Hills Hotel Laguna Hills
The Hills Hotel Hotel Laguna Hills
The Hills Hotel Ascend Hotel Collection
The Hills Hotel an Ascend Hotel Collection Member
Frequently asked questions
Does The Hills Hotel offer free cancellation for a full refund?
Yes, The Hills Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Hills Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Hills Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Hills Hotel?
Yes, there's self parking on site (charges apply). Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Hills Hotel?
Check-in start time: 4:00 PM; check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Hills Hotel?
No, this hotel doesn't have a casino, but Casino San Clemente (16-min drive) is nearby.
What is there to do at The Hills Hotel and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. The Hills Hotel also has a 24-hour fitness centre.
Are there restaurants at or near The Hills Hotel?
Yes, there's an on-site restaurant.
The Hills Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
28 November 2024
Julia
Julia, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Mediocre Hotel. Large room. Condition so-so.
Durk
Durk, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Hector
Hector, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Nice botique hotel
It was a great little place. Clean spacious, not difficult to get to, quiet, even though the freeway was right outside our window. We will definitely stay there again next time we're in town
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Frank
Frank, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Crystal
Crystal, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
7 October 2024
Horrible mattress.
Tarek
Tarek, 3-night trip
Verified Hotels.com guest review
2/10 Poor
7 October 2024
The pictures on the website looked amazing and then when we got there, it just looked so old and rundown and it smelled like cigarettes. It smelled horrible and we were mostly intrigued by the back patio with the pool area was closed for renovation.
adrian
adrian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Phil
Phil, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Great place to stay the night
I thought the room was great. They did say that we needed to request that housekeeping change the towels/ linens. Overall it was a nice experience and i would definitely stay there again.
Rudolpho
Rudolpho, 5-night family trip
Verified Hotels.com guest review
6/10 Good
11 September 2024
Liked the dog friendly rule, but the area we stayed was so dated, sofa in room stained, kept towel over it so we could sit on it. Room service was timely and food very good. Front staff friendly , pool was nice for kids
Margie
Margie, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
10 September 2024
Elahe
Elahe, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 September 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
24 August 2024
30$ extra for checking in 10 minutes early , $25 per day for a parking space which I didn’t have a car for and 1 drink in the bar that I don’t drink alcohol . They said it was “mandatory “ asked for a quiet room and 10 minutes in my room construction on the floor below me was jack hammering until 5PM starting at 8 . Black mold and crumbling ceiling and walls in the bathroom, dirty furniture and the grossest sticky tv remote ever seen! On and on with no compensation or apology. Soon as you step off the elevator on 3rd floor you will smell the dank musty smell of water damage from somewhere. Worst hotel I’ve ever been in including motel 6s Absolutely Nasty!!
Christopher
Christopher, 2-night trip
Verified Expedia guest review
2/10 Poor
23 August 2024
Rude staff.
Milly
Milly, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 August 2024
Comfy clean room. AC was very loud and emitted an odor.
Frank
Frank, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
22 August 2024
We liked the property.
karen
karen, 1-night trip
Verified Expedia guest review
4/10 Fair
21 August 2024
Room was hardy cleaned
Shirley
Shirley, 14-night family trip
Verified Expedia guest review
2/10 Poor
19 August 2024
Awful customer service. Not one person at the front desk was friendly. And asking a question it felt like I was inconveniencing them. I never found the ice machine just a dirty laundry room.
The bartender was cool. He was the only accommodating employee.
Will never stay there again and will warn my people to not bother.
Kamden
Kamden, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Staff was exceptional. The new decor was very nice. Needed more outlets for plug ins
Dori
Dori, 1-night trip
Verified Orbitz guest review
2/10 Poor
17 August 2024
It's a cool hotel to stay at
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
I had a great stay the room was nice and service was great