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Riviera Resort Palm Springs

4.0 star property
Mountain resort with 2 outdoor pools, near San Jacinto Mountains

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riviera Resort Palm Springs

Exterior
Breakfast served, Italian cuisine, pool views
TV, pay films
Exterior
Indoor spa tub

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar

Main amenities (12)

  • Restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Valet parking
  • Bar/lounge
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is NZ$346
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, Mobility Accessible (Yucca, Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Mobility Accessible (Yucca, Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Yucca)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite (Yucca)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Agave)

Suite (Agave)

Suite (Agave)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Chairman)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite (Chairman)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 162 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite (Indigo)

Shower, hair dryer, towels, soap

Suite (Indigo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Sage)

TV, pay films

Suite (Sage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Lily)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite (Lily)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Palo Verde)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite (Palo Verde)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Mobility Accessible (Indigo, Mobility, Roll-In Shower)

Shower, hair dryer, towels, soap

Suite, Mobility Accessible (Indigo, Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas

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Pool
Spa
Pet-friendly
Free parking
7.6 out of 10, Good, (1005)
The price is NZ$271
includes taxes & fees
14 Jan - 15 January 2025
The Saguaro Palm Springs
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About the area

Map
1600 N Indian Canyon Drive, Palm Springs, CA, 92262

What's nearby

  • Elvis Honeymoon Hideaway - 4 min drive
  • Palm Springs Art Museum - 4 min drive
  • Palm Springs Convention Center - 5 min drive
  • Palm Springs Air Museum - 6 min drive
  • Palm Springs Aerial Tramway - 15 min drive

Getting around

  • Palm Springs, CA (PSP-Palm Springs Intl.) - 11 min drive
  • Bermuda Dunes, CA (UDD) - 24 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 36 min drive
  • Palm Springs Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Billy Reed's Restaurant - ‬5 min walk
  • ‪Del Taco - ‬16 min walk
  • ‪Denny's - ‬12 min walk
  • ‪Carl's Jr. - ‬19 min walk

About this property

Riviera Resort Palm Springs

Riviera Resort Palm Springs puts you within a 15-minute drive of Palm Springs Convention Center and Agua Caliente Casino. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Italian cuisine is served at Come Monday Cafe, which is open for breakfast. Other highlights at this boutique resort include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers love the pool and helpful staff.

Languages

English, Malay, Spanish

At a glance

Hotel size

  • 398 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 1:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total, up to 45 kg per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Off-lead area available

Parking

  • On-site valet parking (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Corner guards
  • Fireplace guard
  • Pool gate
  • Fence around the pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • 22 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Free bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 1959
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sante has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Come Monday Cafe – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
JWB Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
License to Chill – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
5 o’Clock Somewhere Bar – This bar specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 46.68 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Business centre/computer access
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Parking
    • Phone calls (may be limited)
    • Pool access
    • Self-parking

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 30 for adults and USD 10 to 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Valet parking costs USD 18 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to midnight
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Resort And Spa Palm Springs
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs

Frequently asked questions

Does Riviera Resort Palm Springs offer free cancellation for a full refund?
Yes, Riviera Resort Palm Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riviera Resort Palm Springs?
Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to midnight.
Are pets allowed at Riviera Resort Palm Springs?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 45 kg per pet. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Riviera Resort Palm Springs?
Yes. Valet parking costs USD 18 per day.
What are the check-in and check-out times at Riviera Resort Palm Springs?
Check-in start time: 4:00 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Riviera Resort Palm Springs?
No, this resort doesn't have a casino, but Agua Caliente Casino (4-min drive) and Agua Caliente Casino Cathedral City (13-min drive) are both nearby.
What is there to do at Riviera Resort Palm Springs and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Riviera Resort Palm Springs also has 2 poolside bars, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Riviera Resort Palm Springs?
Yes, Come Monday Cafe offers al fresco dining, Italian cuisine and pool views.
What's the area around Riviera Resort Palm Springs like?
Riviera Resort Palm Springs is in the heart of Palm Springs, a short 17-minute walk from San Jacinto Mountains and 15 minutes' walk from Palm Springs Square Shopping Center. Travellers give top marks for the resort's prime location.

Riviera Resort Palm Springs Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Servers that made you feel like family
I had a tough year and wanted the blue sky and sun in Palm Springs. I stayed at the Riveria years before and had a good time and this time it was even better. The hotel was empty for a guest that was great two days we literally had the pool to ourselves - the staff were so genuine and friendly it was a treat - especially the servers - Jose - Denise - Thaina and Vanessa all were outstanding they made us feel like family. We actually had all our meals at the hotel because of them the good food and no wait reservations will be back again at some point
KARL S, 7-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I’m happy stay one week. Everything is OK! Thank you, Alex, Brian!
Alexander, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Coffee pot didn’t get hot!
Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice place but needs some upgrades and care
Spa hot tub and waterfall tub were cold Limited staff , not sure because of winter season. Shower hot water was warm at best. Under new owner. We will see how and what they will do. Prices of rooms fare
Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

best weekend
great service and very friendly and welcoming.
Carlos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel near downtown amenities.
My room wasn't ready at check-in and delayed for 1 hour but other than that I was happy with the cleanliness and atmosphere of the hotel. The restaurant service was excellent and friendly and we hope to come back again.
Chris, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room
The bathroom was not as expected, water was splashing out of the shower since it doesn’t close completely and same thing with the sink. Check in was at 4, my room wasn’t ready until 5:30pm. The line just to check in took over 30min. Ridiculous
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Tina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

trip to palm springa tram
Started off getting wrong kind of room, the room was also very noisy heard the swimming pool open and shut til late hours, the toilet in my room was loose made banging sound. the pool entrace in building 4 where I was didnt work had to walk to building 5 to get in.. I expected more from Riviera
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never stay at this place unless you want strangers
One of the worst days at a hotel I’ve ever had. Let me start by saying that when you walk in the place still remains beautiful, but don’t be confused because the rooms have gone to crap. We checked in at 2:30 with Alex and he told us the room will not be ready till 4 o’clock, my girlfriend and I decided to go and check out if our tattoo artist would be ready for us early? He was and off we went. 5 o’clock comes by and I have not heard from Alex who told us he would let us know when the room was ready at 4 o’clock , in addition to my girlfriend and I getting tattoos, we were meeting up with two other friends that I had not seen since high school, which is 45+ years earlier. At 5 o’clock I text them to let them know that the room was still not ready and they told me oh no they let us in. We’re in room 4123. What the hell , that is my room, in my name, on my ID and credit card with nobody else’s name permitted or verbal agreement to be permitted into my room that I was not even aware of that was ready. Who does that? Who do you know that you just let into my room? I know that this is not in anywhere And your policy book. When I came back to actually check in at 6 PM the girl looked at me startled because she knew they had let somebody else in the room and I explained the situation and asked to speak to management. Did I ever get to speak to management now , did they ever reach out to speak to me now? Needless to say I was furious the 24 hours that I was there.
Shayna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lidia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Brian, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Not the best
The hotel has good bones, it might be very nice if renovated, but currently it is run down & old. Every staff that we interacted was pleasant & polite. Maid service was non existent. There was no cold water in our room, so showers were scalding hot. That being said, the fire pits in the pool area were a nice place to gather in the evenings & served our group well. Although they said they were at full capacity, the pool rarely had more than 1 or 2 other guests?
Pool area was never busy
Kathy M, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Tracie, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

It’s rundown the bathrooms need updating the tub was worn.
Stephaine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Maria, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Reid, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was wonderful
janell, 3-night romance trip
Verified Expedia guest review