Lucile Salter Packard Children's Hospital at Stanford - 3 min drive
Stanford University - 4 min drive
Stanford University Medical Center - 5 min drive
Getting around
San Carlos, CA (SQL) - 20 min drive
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 26 min drive
San Francisco International Airport (SFO) - 32 min drive
Oakland, CA (OAK-Oakland Intl.) - 48 min drive
Palo Alto Station - 4 min walk
Atherton Station - 6 min drive
Menlo Park Station - 30 min walk
Restaurants
Gott's Roadside - 6 min walk
Verve Coffee Roasters - 6 min walk
Philz Coffee - 7 min walk
Cardinal Club Lounge - 1 min walk
Wildseed - 7 min walk
About this property
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel puts you a short five-minute drive from Stanford University and Stanford University Medical Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Poolside Grill, which serves local cuisine and is open for breakfast and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
346 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (up to 36 kg per pet)
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 17.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Shopping
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business centre
14 meeting rooms
Computer station
Conference space (5405 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Grab bar near toilet
Transfer shower
Wheelchair-width doorways
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
50-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Fridge
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
Poolside Grill – This poolside restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 21 per person
Renovations and closures
The following facilities or services will be unavailable from December 2 2024 to January 31 2025 (dates subject to change):
Swimming pool
The property will be renovating from 25 November 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
Exterior
Lobby
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Parking
Self-parking costs USD 17.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto
Frequently asked questions
Does Sheraton Palo Alto Hotel offer free cancellation for a full refund?
Yes, Sheraton Palo Alto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Palo Alto Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM. The swimming pool will be unavailable from December 2 2024 to January 31 2025 (dates subject to change).
Are pets allowed at Sheraton Palo Alto Hotel?
Yes, pets stay for free, with a maximum weight of 36 kg per pet.
Is parking offered on site at Sheraton Palo Alto Hotel?
Yes. Self-parking costs USD 17.00 per day. Electric car charging is available.
What are the check-in and check-out times at Sheraton Palo Alto Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sheraton Palo Alto Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Palo Alto Hotel?
Yes, Poolside Grill offers local cuisine, pool views and poolside dining.
What's the area around Sheraton Palo Alto Hotel like?
Sheraton Palo Alto Hotel is a short 4-minute walk from Palo Alto Station and 6 minutes' walk from Stanford Shopping Center.
Sheraton Palo Alto Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
8 January 2025
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Neil
Neil, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
2 January 2025
Property is a Construction Zone right now
Property undergoing major construction - not informed in advance. Front entrance, lobby and hallways are in shambles. The tile around the pool is removed. Elevators out of order, ice machine on our floor out of order, construction started @ 10 AM New Year’s Day. We were there for a local late night NYE party and morning quiet respite. Could not comfortably sleep in.
Room was clean and as expected.
Employee @ front desk took forever to check us in, very polite and chatty - but his colleague checked in 4 guests while he assisted us. Unsolicited he was repeatedly disparaging of Union members - not knowing anything about us. Not cool.
Not a pleasant stay for a Bonvoy Elite member with hundreds of nights on Marriott properties - first critical review ever left - very disappointed.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Room comfort
We stayed for one night. Our room was clean and the bed was very comfortable. We would stay there again.
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 January 2025
Can’t trust the staff
Had a microwave sent to the room while we were out to dinner on our first night and returned to find medication and clothing was stolen. An incident and police report were filed and the hotel did what they could to rectify the situation but since we were staying at the hospital that week we didn’t feel as if our belongings were secured. Front desk staff was friendly and helpful and accommodating after I had surgery but the security of our room is such an issue that we probably will not be returning which is a shame because it’s centrally located to the hospital and a clean property
Joshua
Joshua, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Super convenient to downtown Palo Alto
Stayed here for Christmas because it was close to everything we needed. Very comfortable and quiet. Happy with our stay.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Donna
Donna, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 December 2024
Mediocre, could be good
Booked as it had a pool but that was being renovated. The rooms were in a separate hotel to the reception which involved going past lots of flapping plastic sheeting that hit and soaked you with water as you passed. The lift was lined with cardboard to protect it from builders - I felt like I paid a premium price to visit a building site. The location is good, room was okay once inside it but the hotel guest areas were poor and the Wifi was dire and barely worked in the room and reception.
hazel
hazel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Comfy and working on getting better
Lot of construction in pool area. Common areas a little shabby but room was nice with great bed and nice bathroom. Quiet!