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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
Beachfront resort with spa, near Mamitas Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
In-room safe, blackout curtains, iron/ironing board, bed sheets
Exterior
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The price is NZ$599
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
LED TV
Blackout curtains
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
LED TV
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 4 min walk - 0.3 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.9 km
  • Gran Coyote Golf - 6 min drive - 5.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 104 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

At The Reef Coco Beach Resort & Spa- Optional All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a five-minute walk of Mamitas Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Serving Japanese cuisine, Samurai - premium only is one of 5 restaurants and 5 bars/lounges. Other highlights include a marina, a free kid's club and a beach bar. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 196 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Parasailing
  • Boat tours
  • Personal watercraft (motorised)
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Karaoke
  • Shopping
  • Pool table
  • Fishing
  • Golfing nearby
  • Sailing nearby

Working away

  • Business centre
  • Computer station
  • Conference space (8762 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Marina
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Vegetarian dining options
  • Local artist showcase
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Samurai - premium only – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino – This fine-dining restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.61 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.

Also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive offer free cancellation for a full refund?
Yes, The Reef Coco Beach Resort & Spa- Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
No, this resort doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at The Reef Coco Beach Resort & Spa- Optional All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and fishing and improve your game at the on-site tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Reef Coco Beach Resort & Spa- Optional All Inclusive also has 5 bars, an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine.
Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Reef Coco Beach Resort & Spa- Optional All Inclusive like?
The Reef Coco Beach Resort & Spa- Optional All Inclusive is a short 4-minute walk from Mamitas Beach and 8 minutes' walk from Playa del Carmen Main Beach. Travellers say that the resort is in a great location.

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Good one. Can try once. Very economical
Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good place for a short visit especially if u want to try 5th ave experience.
Helen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ray, 7-night trip
Verified Expedia guest review

8/10 Very good

Danny, 4-night trip
Verified Expedia guest review

4/10 Fair

We had a great time with family despite the hotel. The best feature of this hotel is the proximity to town. We walked into town to get food every day even tho we had the All Inclusive option. There were very few areas to gather, limited seating in the lobby or anywhere on the property (which might only be an issue in the rain and with a big group, as was our case). The pool food was terrible, as was the service. Much of the staff seemed put out to have to interact with guests. I watched them ignore people waiting at the bar or food counter. We had to tip the bartender frequently and excessively if we wanted to get served. The floors are dangerously slippery and we saw many people fall.
Heather, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Simeon, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Carl Nikko, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cristina Solis, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The resort was beautiful, clean and had everything we really needed. The staff was friendly, professional and very helpful! Especially Demetri and Pedro!
HEIDI, 4-night family trip
Verified Expedia guest review

8/10 Very good

luz, 1-night trip
Verified Expedia guest review

8/10 Very good

Manager Irving is way to far for being helpful and lock of customer service skill. He only interesdin money for the comosny he represent. He left us stranded in tbe other chain hotel company in a rainy day with no place to put ourselves dry . He stood wet for more than 3 hours until their transportstion was going to available instead to paid for us a taxi cab . We called them adming to get us back to our hotel room and we got only an um rella borrowed unti we got their van transportation. He only said that it was not their responsability to provide but their were very pushy sinceto offer us togo to that property since tgey want us tu have a presentation to buy tbir package like timeshare. But we were not interested and we were no lo ger treated the same. That was very lo k of any ethical and respect as gursts that paid for 5 nights . How desaapointed and. We not planni g going back.
Blanca, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The room had a stinky sewer smell in the bathroom. Every time you use the shower or the sink the odor was awful. We reported this to front desk and they said it was going to be away quickly overnight and it didn't. They didn't even offered a room change saying that the smell was everywhere. My experience was very bad due to this and I'm not planning getting back there.
Herlindo, 4-night family trip
Verified Expedia guest review

8/10 Very good

Good vacation getaway
Aganetha, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Anne Rafaela Campos, 7-night trip
Verified Expedia guest review

6/10 Good

The stay was great however, the food was not so good.
Quentessa H, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Juan, 4-night trip
Verified Expedia guest review

8/10 Very good

Good
Zhezhu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotels for family and kids
SERGE, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay. The property was clean and welcoming. We had an issue with the shower drain and it was fixed immediately. The staff greeted us by name when seeing us, the property was not overly noisy and was relaxing. 3 reservation required restaurants (Mexican, Italian, and Japanese) on site and was able to visit all 3. Buffet had plenty of options. Walk to a 7-11 or main street for shopping was very close and walkable.
Hope, 3-night family trip
Verified Expedia guest review

2/10 Poor

They had no room available for me upon arrival, I was sent to another hotel for the night and the next day , which was my birthday I had to check out and go back to the hotel Coco reef . Upon arrival a room was still not available and I was given a presentation under false pretense, the presentation was basically to try to get me to buy a time share and on my birthday when I just wanted to get settled in my room. My room was on the ground floor and had a lot of ants , there was foot prints on the floor , I asked if someone could come and clean it and it was never taken care of , the worst part was that the shower water was cold and smelled like sewer , when I asked to get a room change because of this I was told that there was a issue being fixed with the plumbing and that it should be fixed soon . I asked another guest if they had the same shower issue and they did . The room was also freezing cold and I was not able to change the temperature. Thank goodness I met a nice guy because he let me stay at his hotel for the remainder of my trip . His hotel was amazing .
Shara, 3-night trip
Verified Expedia guest review

6/10 Good

Alexis, 3-night trip
Verified Hotels.com guest review

6/10 Good

The buffet food was terrible. If you don’t make reservations by 5pm for the other 2 restaurants you’re stuck eating the terrible buffet. There is no nightly entertainment no music in the vestibule. The beds are hard the pillows are like rocks. The water in the sink smells like sewer. The pool area is the only nice thing about this resort. The worst all inclusive experience I’ve had. I guess you get what you pay for.
Carlos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sonia Gabriela, 5-night trip
Verified Expedia guest review

6/10 Good

.
Bonnie, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

For everyone doing so much research like I was doing stop looking around & book ! I was so nervous considering all of the reviews speaking negatively about the place. First of all this resort is catered to everyone, families with little ones, older adults & young adults alike. If you're looking for a party/club scene this isn't the place for that however there is a bar with a wonderful bartender that stays open until 2am after that you can go get some delicious tacos or burgers from the poolside snack bar which is also open late. My 19 & 15 year old sons were super entertained as was my husband & I. This resort was a wonderful experience! The staff is amazing!! The entertainment team is awesome they engage and encourage you to try day events by the pool & the night events are also fun. One tip would be for them to promote the night events more, so more people attend Our AC & fan worked marvelously. The beds were a bit on the smaller side & pillows were a little hard but a good nights rest is had. Shower pressure was no issue either. We were able to make reservations to all of the restaurants that we wanted too with no problem. Dress code is enforced at the restaurants but they're pretty lenient so long as men have closed toe shoes and a dressy shirt. The samurai Japanese restaurant was our favorite! We also had no problem finding a pool chair or beach chair. The beach is so beautiful and the barrier they have to keep the beach clean of seaweed is great. Will be returning!!!!
Nilson, 4-night family trip
Verified Expedia guest review