San Antonio International Airport (SAT) - 15 min drive
San Antonio Station - 19 min walk
Restaurants
Casa Rio - 6 min walk
Whataburger - 7 min walk
McDonald's - 6 min walk
Durty Nelly's Irish Pub - 4 min walk
Schilo's Delicatessen - 6 min walk
About this property
Kimpton Santo, an IHG Hotel
When you stay at Kimpton Santo, an IHG Hotel, you'll be in a great location, within a short 10-minute walk of River Walk and Alamo. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a 24-hour fitness centre.
Languages
English, Russian, Spanish, Ukranian
At a glance
Hotel size
347 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 56 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–noon
2 bars/lounges
Restaurant
Private dining
Room service (limited hours)
What to do
Bike tour information
Working away
7 meeting rooms
Co-working spaces
Conference space (13000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free bike hire
Romance packages
Facilities
Built in 2024
24-hour fitness centre
An outdoor pool
Full-service spa
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Lift door width (centimetres): 107
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Area rugs in room
Smooth flooring in public areas
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
46-inch flat-screen TV
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Steakhouse & Oyster Bar – On-site restaurant.
Cocktail Bar – On-site cocktail bar. Open daily.
Rooftop Bar – On-site rooftop bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
.525 per cent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately USD 20 to 40 for adults and USD 15 to 30 for children
Parking
Valet parking costs USD 56 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Kimpton Santo, An Ihg
Kimpton Santo, an IHG Hotel Hotel
Kimpton Santo, an IHG Hotel San Antonio
Kimpton Santo, an IHG Hotel Hotel San Antonio
Frequently asked questions
Does Kimpton Santo, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Santo, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kimpton Santo, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Kimpton Santo, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Kimpton Santo, an IHG Hotel?
Yes. Valet parking costs USD 56 per night.
What are the check-in and check-out times at Kimpton Santo, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Kimpton Santo, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Kimpton Santo, an IHG Hotel also has 2 bars and a 24-hour fitness centre.
Are there restaurants at or near Kimpton Santo, an IHG Hotel?
Yes, there's an on-site restaurant, Steakhouse & Oyster Bar.
What's the area around Kimpton Santo, an IHG Hotel like?
Kimpton Santo, an IHG Hotel is in Downtown San Antonio, a short 6-minute walk from River Walk and 7 minutes' walk from Henry B. González Convention Center.
Kimpton Santo, an IHG Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 December 2024
Jackie
Jackie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Wonderful Boutique Hotel!
I’m so glad we stayed at this hotel! I live in San Antonio, and booked this hotel as it’s new to the area and based on the hotel’s website info. Everyone we met at the hotel was polite and professional. Johnathan helped us at check-in, and he went the extra mile to make a new batch of apple cider after we returned for the evening. The hotel is walking distance to La Vallita Historic District (steps away) and a comfortable distance to the Majestic and other downtown attractions. Our room had two queen beds - very comfortable beds and pillows. Bathroom high end. I was visiting with my daughter and granddaughter. My daughter plans on returning to stay with her husband. Thank you for a wonderful experience!
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Great stay!
I enjoyed a great stay. The room and service were great! I highly recommend and would stay again!
Okeima
Okeima, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Delaine
Delaine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Malcum
Malcum, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
JOSEPH
JOSEPH, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Amazing
The staff was very professional and welcoming. Room was clean and the view was amazing. The bed and pillows were extremely comfortably. All the amenities are very upscale and I really loved that they have hard floors versus carpet. Absolutely loved my experience staying at The Kimpton.
LaQuisha
LaQuisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Excellent Stay
From check in to check out, the staff are so helpful and welcoming.
The welcome cocktail was an added treat. The bar provides amazing drinks. Be sure to visit their Speakeasy, The Study, for specialty drinks.
This is a beautiful hotel in an historic setting.
Audrey
Audrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
New hotel with a friendly efficient staff and excellent restaurant and bar.
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Wonderful pet friendly stay
What a beautiful place! Enjoyed the level of pet friendliness the place exuded. The hospitality and friendliness of staff was infectious and it was nice to see a hotel prioritizing this while not being “snooty.”
Will definitely be back next time in San Antonio
Courtney
Courtney, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
30 November 2024
Not a good experience
The hotel itself has some positive architectural features along with some seriously negative ones.
Access to 10th floor rooms is very uninviting. Though it is on roof top pool level, getting to the room felt like going in through the back door.
We did not like the raw polished concrete in the rooms. It looks unfinished and a cheap rug under the bed did not make up for it.
We had trouble with the shower head gears ( cheap stuff) and the AC was a source of trouble from a thermostat and sound point of view.
Most of all though, on service, they have a long way up to get to mediocre. The room was not cleaned and using Thanksgiving as a pretext to justify not attending the room does not make much sense to us. Also they ran out of Turkey mid service during the Thanksgiving brunch!!!
The Study, a high end mixology bar, was very small and we sat at our table for 15 minutes without being attended to at all. Ended up walking out.
Some associates tried hard but overall a major disappointment. We could not recommend anyone stay there. There are plenty of far better places in San Antonio.
Even valet parking will cost 60 a day with tax which is outrageous when considering the abundance of parking areas around the property.
Not the right vibe at all. There will be no second chance.
eric
eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
chad
chad, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Sheldon
Sheldon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Kimberly
Kimberly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Lovely downtown stay
My daughter and I Had a lovely stay in the beautiful hotel. Delicious food, very friendly and Accommodating staff. We definitely recommend to family and friends coming to San Antonio. Would like to stay again.
Tamara
Tamara, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Christopher
Christopher, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great hotel!
Beautiful hotel, room was spacious and comfortable
Restaurant and rooftop bar were great.
Food and drinks excellent
Rafael
Rafael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
The hotel is very nice. Service is outstanding. Visiting the 10 th floor for the view is a must!
Maria
Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Kristin
Kristin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Gilbert
Gilbert, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
New hotel in very good and convenient location. Good room with nespresso coffe maker. Tons of construction around hotel so hard to navigate.