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Hip Hotel Tulum

3.0 star property
All-inclusive beachfront hotel with spa, near Tulum Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hip Hotel Tulum

View from property
Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Room amenity
Breakfast, lunch, dinner served; beach views

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Beach umbrellas
  • Beach sunloungers
  • Beach club on site
  • Beach towels
  • Beach bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, Ocean View - All inclusive

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront - All inclusive

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

Room, Garden View - All inclusive

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Sleeps 3
  • 1 King Bed

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Ana y Jose Hotel & Spa Tulum

Pool
Free breakfast
Spa
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9.0 out of 10, Wonderful, (198)
The price is NZ$1,459
includes taxes & fees
29 Dec - 30 Dec
Ana y Jose Hotel & Spa Tulum
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About the area

Map
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 14 min walk - 1.2 km
  • SFER IK - 4 min drive - 4.5 km
  • Tulum Mayan Ruins - 13 min drive - 11.2 km
  • Playa Paraiso - 25 min drive - 7.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬10 min walk
  • ‪Hartwood - ‬10 min walk
  • ‪La Taqueria - ‬6 min walk
  • ‪Arca - ‬9 min walk
  • ‪Wild - ‬11 min walk

About this property

Hip Hotel Tulum

Hip Hotel Tulum puts you within a 10-minute drive of Tulum Beach and Tulum National Park. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and TROPIQUE serves breakfast, lunch and dinner. Other highlights at this all-inclusive hotel include a beach bar, a snack bar/deli and a terrace.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets stay for free (dogs only, 1 total, up to 20 kg per pet)
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Baby bath

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Winery release events
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Bike parking
  • Full-service spa
  • Wine-tasting room

Accessibility

  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Special features

Spa

Copal Wellness Village has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

TROPIQUE – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: USD 5 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 15 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach towels
    • Concierge service
    • Housekeeping
    • In-room bottled water
    • In-room safe

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (return. Maximum occupancy 7)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 40 (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hip Hotel
Hip Hotel Tulum
Hip Tulum
Hip Tulum Hotel
Hotel Hip Tulum
Tulum Hip Hotel
s And s Hip Hotel

Frequently asked questions

Does Hip Hotel Tulum offer free cancellation for a full refund?
Yes, Hip Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hip Hotel Tulum?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 20 kg per pet. Food and water bowls are available.
Is parking offered on site at Hip Hotel Tulum?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hip Hotel Tulum?
Yes, an airport shuttle is available. The charge is USD 220 per vehicle return.
What are the check-in and check-out times at Hip Hotel Tulum?
Check-in start time: 3 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 40 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hip Hotel Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a private beach and spa services. Hip Hotel Tulum also has a picnic area and a garden.
Are there restaurants at or near Hip Hotel Tulum?
Yes, TROPIQUE offers al fresco dining and ocean views.
What's the area around Hip Hotel Tulum like?
Hip Hotel Tulum is a short 1-minute walk from Tulum Beach and 14 minutes' walk from Ven a la Luz Sculpture.

Hip Hotel Tulum Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

They gave us an upgrade and all staff are amazing! Thank you all waitress and Pau to take care of us and make such an special moment for us!
Semih, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I would like to share my experience of staying at this exceptional hotel in Tulum. In my opinion, it was the best hotel I have ever stayed in. The staff was incredibly friendly and accommodating and even surprised us with a romantic dinner. We opted for the all-inclusive package, and the food and drinks were of top-notch quality. I am definitely looking forward to returning to this remarkable hotel.
Beatriz, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vivian, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Jimmy, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

Everything was perfect.
Froylan, 4-night trip
Verified Expedia guest review

2/10 Poor

HOUSEKEEPING STEALS NO RESOLUTION FROM MANAGEMENT
Stayed at Hip Hotel March 9 - March 14 2023. Had a fun time at hotel March 9 and 10. The fun ended Saturday March 11 when wife's Louis Vuitton purse was stolen out of her closed luggage on March 11th. We know exactly when the purse was stolen and who stole it (based on the mini bar invoice with the hand writing of the person who took the purse). There is security footage of my wife returning to the hotel with the purse the evening before it was stolen. Hotel didn't allow us to see the footage of the housekeeper going into our room to clean is between the hours of 3-5pm on March 11 when we were at the beach at Hip Hotel. No one from the hotel seems to care of take this seriously. This is a $1600 purse that was stolen. The simply said they asked the housekeeper and they said she said that she didn't take the purse. Of course she's going to say that! She had to dig into my wife's luggage to get to the purse too. We had additional evidence and even a timeline for the hotel to observe the cameras they 'swear they have' on the property, to look at when we left the room with the purse and the property. They could see that we went back into the room with the purse, and we left the room without it while the house keeper was cleaning the room. All things point to the house keeper stealing the purse. When we ask for the owner's contact information, they block you from getting it. Sent an email a few days ago to the manager and no response. This is not where you want to stay...
Terence, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing nice small resort Hotel very pictureistic, with the water and sand just a few steps from your room. Staff is very cordial, respectful and friendly. Good food and good amenities. Highly recommended
RICARDO, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The food/ alcohol was expensive
Robert, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful beach location and service
We stayed 3 nights at this lovely beach hotel. The location on Tulum's coast was perfect for us. It's on the quieter end of the hotel area, and that's what we had hoped for.There are plenty of dining choices along the main road within easy walking or transit distance. Our complimentary daily breakfast was a really nice treat, and all the servers were friendly and helpful, especially Roberto. The restaurant had a beautiful ocean view on the deck as well as inside. The rest of the staff was equally kind. We did have one issue as we found ourselves in a room choice that we had not made. When we brought this to the attention of the front desk, Aranza and the concierge, Mariciel, apologized for the error and immediately tried to fix the problem. We ended up moving rooms for our last night, and were given a bottle of champagne for our inconvenience. We appreciated their responsiveness. We would absolutely return to the Hip Hotel. The morning sunrises were spectacular!
Susan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It was good
Claudia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel was exactly as expected. Description and pictures accurate. Staff was SUPER friendly and helpful with all requests. We loved our room, view and hammock on porch. Enjoyed the nightly turn down service with sweet treat. Thank you for making it a great trip for my daughter & I.
kristin ross, 3-night family trip
Verified Expedia guest review

8/10 Very good

The breakfast that was included was not good
Matthew, 5-night trip
Verified Expedia guest review

8/10 Very good

Cristiana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredibly friendly staff, fantastic food and breathtaking beach and views
Verified Expedia guest review

10/10 Exceptional

Kenneth, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect small property where your room is steps away from the restaurant and the beach
Verified Orbitz guest review

10/10 Exceptional

Jesse, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay here. The staff was extremely helpful and friendly. The restaurant had plenty of options and everything was tasty. We would stay again any day!!
Verified Expedia guest review

10/10 Exceptional

The staff was great! The ocean front room had an incredible views of the sunrise. It is far enough from the party zone but still walking distance from restaurants if you want to eat out.
Verified Orbitz guest review

2/10 Poor

N/A
Wilfred, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Hip Hotel was magical! We will be back again.
Chade, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great experience
Great location, very helpful front desk concierge helped us schedule Covid tests before returning home. The staff here goes out of their way to ensure you have a great stay.
Nick, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was like having our own private ocean. We could have both done without the music they played.
James, 3-night romance trip
Verified Expedia guest review

6/10 Good

As a gold member none of my gold member advantages were honored. I honestly feel like they owe us some type of partial credit. No upgrade they gave us a big hassle about late check out we had two rooms and no spa treatment as promised.
stefanos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Ryan, 1-night trip with friends
Verified Hotels.com guest review