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Tierra Maya Hotel Spa & Sanctuary

2.5 star property
Hotel with outdoor pool, near Laguna Bacalar Ecological Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tierra Maya Hotel Spa & Sanctuary

Outdoor pool, pool loungers
Interior
Point of interest
Bar (on property)
Deluxe Double Room, Multiple Beds, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Outdoor pool
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains
The price is NZ$188
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Multiple Beds, Non Smoking

Deluxe Double Room, Multiple Beds, Non Smoking

Deluxe Double Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Free bottled water
Espresso maker
Cable channels
Netflix
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

Comfort Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Free bottled water
Espresso maker
Cable channels
Netflix
  • Sleeps 2
  • 1 King Bed

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
Espresso maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (170)
The price is NZ$160
includes taxes & fees
22 Dec - 23 Dec
La Galuna Bacalar
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About the area

Map
Calle 26 MZ 9 LT 20 NO.116, Bacalar, QROO, 77930

What's nearby

  • Municipal Spa of Bacalar - 6 min walk - 0.5 km
  • Fort of San Felipe - 6 min walk - 0.5 km
  • Laguna Bacalar Ecological Park - 13 min walk - 1.1 km
  • Lake Bacalar - 14 min walk - 1.2 km
  • Cenote Cocalitos - 6 min drive - 4.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬4 min walk
  • ‪I Scream Bar - ‬5 min walk
  • ‪Cafe Tito - ‬5 min walk
  • ‪Ajal - ‬2 min walk
  • ‪Taqueria el Trompo de K'los - ‬3 min walk

About this property

Tierra Maya Hotel Spa & Sanctuary

Tierra Maya Hotel Spa & Sanctuary offers a great location, putting you within a 15-minute walk of Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • No lift (single-level property)
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Tierra Maya Spa Sanctuary
Tierra Maya Spa Sanctuary Bacalar
Tierra Maya Hotel Spa Sanctuary
Tierra Maya Hotel Spa Sanctuary Bacalar
Tierra Maya Spa & Sanctuary
Tierra Maya Hotel Spa & Sanctuary Hotel
Tierra Maya Hotel Spa & Sanctuary Bacalar
Tierra Maya Hotel Spa & Sanctuary Hotel Bacalar

Frequently asked questions

Does Tierra Maya Hotel Spa & Sanctuary offer free cancellation for a full refund?
Yes, Tierra Maya Hotel Spa & Sanctuary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tierra Maya Hotel Spa & Sanctuary?
Yes, there's an outdoor pool.
Are pets allowed at Tierra Maya Hotel Spa & Sanctuary?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tierra Maya Hotel Spa & Sanctuary?
Yes, there's free self parking.
What are the check-in and check-out times at Tierra Maya Hotel Spa & Sanctuary?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tierra Maya Hotel Spa & Sanctuary and nearby?
Tierra Maya Hotel Spa & Sanctuary has an outdoor pool and a picnic area, as well as a garden.
What's the area around Tierra Maya Hotel Spa & Sanctuary like?
Tierra Maya Hotel Spa & Sanctuary is a short 14-minute walk from Lake Bacalar and 13 minutes' walk from Laguna Bacalar Ecological Park.

Tierra Maya Hotel Spa & Sanctuary Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Tierra Maya Hotel - gorgeous decor and garden pool
Beautiful pool and gardens, gorgeous rooms with stunning white wash floors and concrete glaze flooring. Lovely room decor. Netflix. Extra bed in room for our family of 5 (2 adults & 3 children under 10). Also, amazing location to walk into town too! 5 minutes from the main plaza. it is next to a fabulous breakfast place (2 mins walk) - Ixchel Bacalar Downside - Coffee machine in room but no pods and poor WiFi connectivity.
V, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Mariana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely
Jason, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
marie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is a nice hotel 2 blocks from the lake and Center. The garden and pool are serene. Breakfast was at a nearby restaurant where the options where plentiful and their coffee was excellent. Wifi was good.
2-night trip
Verified Expedia guest review

10/10 Exceptional

They space it as very clean relaxing and decorated very tasteful. Staff very helpful .
Kevin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very nice place , they also give you breakfast or dinner at a local restaurant 🙂 would stay again
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

The staff were very helpful. This place is close to the fowtown area only two/three blocks from the Lake.. Thanks Maria (receptionist) for everything, you made our stay unforgettable.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Beware of nice room pictures...
One of the new boutique hotels in the center of Bacalar. Good location 2 blocks from the Laguna and nice restaurants like the Playita, also 5 mn from the main city square However, the nice room pictures tend to give a false impression. The hotels is just a few rooms along a corridor, around a garden. The rooms themselves are nice and the pictures are accurate, so not misleading, but overall the hotel is nowhere near a luxury boutique hotel with spa. The rooms are directly on the street, so you get to hear cars passing by, so no Sanctuary here I paid around 100 USD for one night, for this price there are other places in Bacalar which are better value for money, especially if they have direct access to the laguna Also beware Google Maps indicates the hotel as being on Calle 16, whereas it is located on Calle 26
1-night trip
Verified Hotels.com guest review

6/10 Good

Necesitan puertas con más seguridad
Jacob, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gaspar Virgilio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Buena opción
Un buen hotel habitaciones cómodas y limpias. El wifi algo inestable. Excelente ubicación
Jesus Elias, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

El hotel e instalaciones bien, pero el personal super groseros, preguntas algo y no te contestan o atienden de mañana manera, no lo recomiendo, aparte en mi reservación aparecía como departamentos y fue una sola habitación para 6 perdonado y te cobran al llegar una cuota que no recuerdo para que era pero teníamos que realizarla.
MARIA TERESA MUJICA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gustavo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Es una excelente opción para pasar un excelente momento con tus seres queridos, no tiene bar ni restaurante, lo cual complica todo, la alberca siempre templada y limpia, el personal muy amable.
Jannet, 6-night family trip
Verified Expedia guest review

8/10 Very good

Buena ubicación y atención
Hubo disponibilidad a última hora y nos recibieron muy amablemente. La habitación está muy amplia , muy limpia y cómoda . Excelente funcionamiento del clima y en general está muy cómoda la habitación . Cerca de todo.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 2-night trip
Verified Expedia guest review

8/10 Very good

Good location near centre
Nice small hotel and friendly service. Good location in the centre of Bacalar, walking distance to the lake, restaurants and shops. Everything was okay but I couldn’t help feeling that the hotel was overpriced for what it was. Room felt a little humid and bathroom definitely needs renovation. Bacalar can be pricey: we had just stayed in a beautiful new hotel in Tulum for half the price that we paid here. For 130 euros a night I think the bathroom needs to be more comfortable and room have a better lock.
Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Areli, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Halddar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy recomendable, no da a la laguna pero esta muy cerca al fuerte, precio vs beneficio, muy recomendable
Luis Fernando, 1-night family trip
Verified Hotels.com guest review