The Westin St. Francis San Francisco on Union Square

4.5 star property
Luxury hotel with restaurant, near Oracle Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Lobby
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Pet-friendly
  • Connecting rooms available
  • Bar
  • Non-smoking
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 35 meeting rooms
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Laundry facilities
The price is NZ$390
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 29 of 29 rooms

Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 88 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 177 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
335 Powell Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 1 min walk
  • San Francisco Museum of Modern Art - 10 min walk
  • Moscone Convention Center - 13 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 25 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 22 min walk
  • Powell St & Geary Blvd Stop - 1 min walk
  • Powell St & Post St Stop - 1 min walk
  • Powell St & O'Farrell St Stop - 2 min walk

Restaurants

  • ‪Union Square - ‬1 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square offers a great location, putting you within a 15-minute walk of Moscone Convention Center and San Francisco Museum of Modern Art. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Oak Room Restaurant, which serves American cuisine and is open for breakfast and lunch. This luxurious hotel is also a short five-minute drive from San Francisco Bay and Oracle Park. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk from public transportation: Powell St & Geary Blvd Stop and Powell St & Post St Stop are steps away.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

At a glance

Hotel size

  • 1195 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets stay for free (dogs only, 1 total, up to 18 kg per pet)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered on-site valet parking (USD 78 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Beach nearby
  • Golfing nearby

Working away

  • 35 meeting rooms
  • Conference space (56000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1904
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Designer shops on-site
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Oak Room Restaurant – This restaurant specialises in American cuisine and serves breakfast and lunch.
Clock Bar – This cocktail bar specialises in local cuisine and only serves light fare. Open daily.
Caruso's – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
ENO Wine Bar – This wine bar serves dinner and light fare. Open daily.
Chateau Montelena Tasting – On-site wine bar. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 35.25 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 15 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately USD 25 to 45 for adults and USD 25 to 44 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per day

Parking

  • Covered valet parking costs USD 78 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

Does The Westin St. Francis San Francisco on Union Square offer free cancellation for a full refund?
Yes, The Westin St. Francis San Francisco on Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin St. Francis San Francisco on Union Square?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 18 kg per pet. Food and water bowls are available.
Is parking offered on site at The Westin St. Francis San Francisco on Union Square?
Yes. Valet parking costs USD 78 per day. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Westin St. Francis San Francisco on Union Square?
Check-in start time: 4:00 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Westin St. Francis San Francisco on Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at The Westin St. Francis San Francisco on Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Westin St. Francis San Francisco on Union Square?
Yes, Oak Room Restaurant offers American cuisine.
What's the area around The Westin St. Francis San Francisco on Union Square like?
The Westin St. Francis San Francisco on Union Square is in Union Square, a short 1-minute walk from Powell St & Geary Blvd Stop and 13 minutes' walk from Moscone Convention Center. Travellers say that the local area is very central perfect for shopping.

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

although short on staff, room was maintained and kept clean.
2-night trip
Verified Hotels.com guest review

6/10 Good

Anniversary
We stayed for our anniversary first impression a strike with loud people outside the premises. The check in was fine,the room ok, but no cleaners available, a complete disaster. The restaurants remodeling and tje only thing available to grab a bite is the lobby with not fresh food and very ecpensive drinks. It wss well located when San Francisco wss nor dangerous,it haa a lot of history but wouldnt stay there again.
TATIANA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debby, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

No room service or restaurants open in hotel
At this point there is a strike at some of the larger hotels including the Westin, I wish I had known this in advance of booking. Unclear when it will be resolved. If you want food, you have to order food through one of the food delivery services and go down to the lobby to pick it up.
Hany, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Beautiful but needs some upgrades
The is a beautiful hotel but it needs some TLC. The rugs are old and they smell old. Also, they were dealing with a strike and it was very inconvenient.
YUDIT, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Disappointed
Disappointed by striking employees! Also, lobby was under construction!
WILLIAM, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Awful with the terrible noise outside the building
Rita, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location that's not as stellar as it used to be, including the hotel.
Todd, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Amazing hotel, frustrating circumstances
The hotel and the hotel room were amazing. Staff was very nice and accommodating. Bed and room were also very comfortable with a great view! The main issue, and it was rather large, was the active strike that was occurring. The participants of the strike would wake the entire hotel up promptly at 7am everyday banging on trash cans and anything that made noise. This would go until 10pm everyday. When entering the hotel lobby, they would bang trash cans pointed into the entryway which were literally deafening. If you plan on sleeping in, or entering the lobby without a headache, wait until the strike is over. Other than that though, amazing experience at the hotel.
William, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Noise from striking staff
Worst experience I’ve had at Westin so far. The noise from the striking staff was loud and annoying. We could hear it from the 24th floor. Westin should have notified us prior to our arrival - we would have picked a different hotel. So disappointed.
Sally, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Socorro, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was great
1-night trip
Verified Hotels.com guest review

8/10 Very good

Still a solid overall stay
We were back in San Fran for the annual ASC conference; our last time here was Nov. 2019. Amidst the current strike -- which did impact the overall quality of our stay -- we were still able to fully participate in our conference while also enjoying the city itself. Our room was great and the hotel staff was amazing, especially when the elevators - from time to time - sporadically went out of service. That, in addition to the ongoing strike, made for a truly 'mixed-bag' experience.
Natasha, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shari, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Janet, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Quick trip to the city
The staff was very friendly. They made the best of the situation ~ an EXTREMELY LOUD group of striking hotel workers. The room we had was spacious and very comfortable.
Veronica, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The only issues we had were, the people striking in front of the hotel and the fact that The Clock Bar was no longer open. I know they are redoing the bar but it was still a let down.
Steven, 1-night trip
Verified Hotels.com guest review

6/10 Good

disappointing, messy and confusing stay
Not so good. Laborers were on strike so they were very noisy on the street, drumming and marching. The bed sheet was too light, feeling cold and chilly in the room. Room carpet was not clean. There were a small rock that has not been cleaned and some rubber. I asked the other day to clean them up but they never did. Maybe just did the big things and easy things. My overall impression was very disappointing, messy and confusing stay. I would not likely to stay here again.
Ahyoon, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotel was nice. But they failed to tell us that there was a strike going on for 28days before we got there. There was loud banging on drums all day/night till about 10-11pm then would start at 8am again and we could hear them in our room. Not very happy at all about that and won’t be returning
Sydni, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review