Guests
All properties in Richmond, British Columbia, Canada

Charming Family Hotel

3-star guesthouse in Richmond

  • Free WiFi and free parking
From
NZ$148

Property renovations and closures

  • The property is closed between December 23 and January 8.

Image gallery

  • Economy Room, 1 Queen Bed, Non Smoking - Guest Room
  • Economy Room, 1 Queen Bed, Non Smoking - Guest Room
  • Economy Room, 1 Queen Bed, Non Smoking - Living Area
  • Economy Room, 1 Queen Bed, Non Smoking - Living Area
  • Economy Room, 1 Queen Bed, Non Smoking - Guest Room
Economy Room, 1 Queen Bed, Non Smoking - Guest Room. Image 1 of 33.
1 / 33Economy Room, 1 Queen Bed, Non Smoking - Guest Room
10100 Francis Rd, Richmond, V6Y 3Z9, BC, Canada
7.0.Good.
  • Very comfortable bedding, smells clean and very nice hosts.

    Aug 28, 2021

  • 1. Its a residence house hot hotel 2. No attach washroom and shaired. 3. Owner is greedy…

    Aug 16, 2021

See all 39 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 3 smoke-free guestrooms
  • Garden
  • Picnic area
  • Luggage storage
  • Free WiFi and free parking

Feel at home

  • Cookware, dishware, and utensils
  • Garden
  • Washer/dryer
  • Free self parking

What’s around

  • In Shellmont
  • Minoru Park - 2.6 mi / 4.2 km
  • Richmond Centre Mall - 2.6 mi / 4.2 km
  • Richmond Night Market - 4 mi / 6.4 km
  • Main Street - 6.4 mi / 10.3 km
  • VanDusen Botanical Garden - 7.3 mi / 11.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Basic Room, 1 Queen Bed, Non Smoking
  • Economy Room, 1 Queen Bed, Non Smoking

What’s around

Landmarks

  • In Shellmont
  • Minoru Park - 2.6 mi / 4.2 km
  • Richmond Centre Mall - 2.6 mi / 4.2 km
  • Richmond Night Market - 4 mi / 6.4 km
  • Main Street - 6.4 mi / 10.3 km
  • VanDusen Botanical Garden - 7.3 mi / 11.8 km
  • Queen Elizabeth Park - 8.7 mi / 13.9 km
  • Vancouver General Hospital - 8.9 mi / 14.4 km
  • Richmond Olympic Oval - 3.5 mi / 5.6 km
  • Aberdeen Centre - 3.5 mi / 5.6 km
  • Steveston Village Historic Waterfront - 4.8 mi / 7.8 km

Getting around

  • Vancouver International Airport (YVR) - 12 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 22 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 58 min drive
  • Pitt Meadows, BC (YPK) - 44 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 112 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 132 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 180 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 20 min drive
  • Pacific Central Station - 20 min drive
  • Vancouver Waterfront Station - 21 min drive
map
See on map
10100 Francis Rd, Richmond, V6Y 3Z9, BC, Canada

At a glance

Size

  • 3 rooms

Arriving/leaving

  • Check-in time 4:00 PM-10:00 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

There is no front desk at this property. Guests can access their accommodation through a private entrance. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Services

  • Luggage storage

Facilities

  • Garden
  • Picnic area

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Washer/dryer

Sleep well

  • Soundproofed rooms

Freshen up

  • Shared bathroom

Stay connected

  • Free WiFi

Food and drink

  • Cookware, dishware, and utensils

Fees & policies

Optional extras

  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards.

Also known as

  • Charming Family Hotel Richmond
  • Charming Family Richmond
  • Charming Family Hotel Richmond
  • Charming Family Hotel Guesthouse
  • Charming Family Hotel Guesthouse Richmond

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Charming Family Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between December 23 and January 8.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - 10:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pho Lan Beef Noodle Soup (2.1 mi), Kumare (2.1 mi), and Fuggles & Warlock Tasting Room (2.1 mi).
  • No, this guesthouse doesn't have a casino, but Starlight Casino (17-min drive) is nearby.
  • Charming Family Hotel has a picnic area and a garden.
7.0.Good.
  • 2.0.Poor

    very bad,The host said that 2 queen sizes can only sleep 2 adults. If one more child is added, it will be charged an extra 100 per person per day. I don’t know what standard she charges for

    3 night trip with friends, Jul 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was excellent. The bathroom, although shared, was clean and spacious..

    Vesko, 4 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great value and location. The owner is very nice and the premises are clean.

    5 night trip, Oct 31, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    Location!!! Close by shopping, restaurants and more. Nice and clean house and bed was very comfortable. Just one small thing. There are little hard to use shower. I didn't understand how to transfer water tap to shower head. But hostess explain to me kindly so not a big deal.

    Sung, 1 night romance trip, Oct 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Inexpensive compared to staying at the airport hotels

    1 night trip, Sep 26, 2019

    Verified Expedia guest review

  • 6.0.Good

    The owners were lovely. They responded quickly and were helpful and accommodating. Apparently it had previously been warm bc it was freezing until about 1am when the heat finally got to us. The walls were very thin. I heard a person sneeze with the door shut and traffic outside at all times of the day and night. It was a short drive to food, grocery store (needed feminine products), car rental, and airport, which was really convenient and why I choose this property.

    Hannah, 1 night family trip, Sep 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Will recommend to friends and family. Very clean. Staff very friendly.

    1 night trip, Sep 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stay here. This place was good. WHATEVER YOU DO.. DO NOT STAY AT A PLACE CALLED: Teresa’s House. Which is a place nearby, charming family hotel is wayyyyyyyyyyy better! :)

    Cody, 1 night trip, Sep 1, 2019

    Verified Expedia guest review

  • 4.0.Fair

    This is not a hotel. It’s a house. When you book a room it’s with a shared bathroom with 2 other rooms. One of the rules is you can’t shower after 10pm. I booked on Expedia and didn’t realize it was a home since the title says “hotel” also I made a mistake and only selected one guest when we had 3. The property owner advised it would be an additional 30$. That’s ok. But she doesn’t have a way to take a credit card. Between the 3 of us we found 2 $20 bills (USD) she gave us $10 change (CAD) not professional. :(. Also the bathroom wasn’t clean. A hand towel had spots of what looked like blood on it? Just not what we were expecting. :(

    1 night family trip, Aug 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Was good to see them growing a garden. I didn't notice a recycling bin. But i wasn't really looking either

    Nina, 1 night trip, Aug 17, 2019

    Verified Expedia guest review

See all 39 reviews