Hotel Zeppelin San Francisco, San Francisco, United States of America

Overall I was disappointed with the hotel. Nice looking, however, it smelled so bad. They tried covering up with scents but it just made it smell worst. It had the smell of a urinal/kitty litter. I think the mildew smell was the worst part of the whole trip. I couldn't sleep without covering my nose with the blanket.

Very good location. Cosy lobby and bar. Service was average. Cleaning lady knocked every morning at 8am (!!!) asking whether we need cleaning service for this day (!!!). Expensive bar with “tricky” service charges. Breakfast receipt came with an already applied 20% tip for service which we didn’t approve of, however asking for additional tip in the receipt, but when we found out it was too late... Although as a silver hotels.com member I was offered a complimentary late check out, clearly written on the booking confirmation, the reception didn’t recognize it and seemed doubtful about it but finally offered it to us, making it seem it was a hotel’s complimentary service for us. A bit messy shower with a very innovative but aggressive water dispenser.

Cute boutique hotel, great location for travelers because it’s close to union square and downtown area. Also very close to Bart if you want to hop over to the Mission for dinner or to go out at night. The rooms are very small, bathrooms are very small, so if you are looking for a hotel with bigger rooms this is not the place for you. The games room in the basement is very cool, but while I was there it was overrun with young kids so we didn’t spend any time down there. Check out is at 12 and was a very easy process. There was a $260 deposit that was held the entirety of our stay. I know a deposit is standard but I thought it was a little high and there was no indication of this price until we were checking in. However, they didn’t end up charging us for the $34 per day resort fee, so that was an added bonus! We stayed for 2 nights so the extra $68 we didn’t have to pay was a plus! Another plus was they having streaming services in the room, so you can stream anything from your phone to the tv. This was helpful for our day after NYE hangover day lol. Would definitely stay here again!

Nice hotel with all sorts of music memorabilia on the walls. Older building, but the rooms were nice, and the ambiance in great. Walking distance to Union Square and other SF landmarks.

Great location with an amazing staff. Quirky room was very comfortable. Basement game TOM was a lot of fun