Located near a train station, The Maids Head Hotel is a great choice for a stay in Norwich. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
84 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (GBP 8.00 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Facilities
Built in 1287
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPad
Plasma television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 14.00 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 10 per night
Rollaway beds are available for GBP 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Uncovered self-parking costs GBP 8.00 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich
Frequently asked questions
Does The Maids Head Hotel offer free cancellation for a full refund?
Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maids Head Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Maids Head Hotel?
Yes. Self-parking costs GBP 8.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Maids Head Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Maids Head Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course.
Are there restaurants at or near The Maids Head Hotel?
Yes, there's an on-site restaurant, WinePress at Wensum.
What's the area around The Maids Head Hotel like?
The Maids Head Hotel is in Norwich City Center, a short 1-minute walk from Elm Hill and 2 minutes' walk from Norfolk Broads. Our travellers say that the local area is very central.
The Maids Head Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Charles
Charles, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Nice city hotel
Great hotel, friendly staff
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
very central location and free bike hire!
john
john, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Lovely hotel
Nothing to criticise. Felt we were well looked after from moment of arrival to departure. Rooms recently redecorated, comfortable and spotless. Would definitely return if in Norwich
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Caroline
Caroline, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Lynda
Lynda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Lovely stay
Lovely old hotel. Clean with a buffet style breakfast. Parking available.
MICHAEL
MICHAEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Beautiful hotel
Beautiful hotel in a perfect position in the city centre. Very friendly staff and nice breakfast.
Ate in the restaurant too and the meal was excellent.
Will definitely stay again .
Kim
Kim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Very well positioned hotel.
Very well positioned hotel right near the cathedral with a good restaurant and traditional bar onsite.
Ben
Ben, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
mark
mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Would stay again, but not in the summer!
When we arrived we were told we'd been upgraded to a suite, which was a lovely surprise (The Sefton, room 5). What a gorgeous room! Charming character with views to the cathedral. Room was large with plenty of storage.
Downsides were spiral staircase and room was very warm, so wouldn't recommend for a summer stay! We had to have the windows open, which then meant you got all the traffic noise and people leaving clubs and pubs. There is no aircon.
The bed was super comfortable. The staff were friendly and helpful.
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Back again
Back again, always use ths hotel when we visit Norwich for gigs & shows, never fails
AMDISS
AMDISS, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Jackie
Jackie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Candida
Candida, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Lynda
Lynda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
Came back at 10.50. We had one drink which we sat in the lounge area all rather lonely, so decided to pop next door to another establishment for a bit more cheer
Rosemary
Rosemary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Lovely historic hotel in a great location near the cathedral and near the city centre and shops . The food was great and the staff were very helpful. Our only criticism is that the car charger was like a three pin plug and therefore it was only useful for a 40/50 mile top up at night . Overall we had a great time and were pleased we chose the hotel .
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
2 night trip to Norwich
Lovely staff, professional & extremely helpful going the extra mile, location was great as was the hotel overall.
Lots of lounge areas and lovely food.
The only 2 thing's I’d score down on were the hospitality knocking twice from 10 am until 11.30 both days, even though we had do not disturb on the door and requested a mid day checkout.
I realise the building is very old but the smell of sewer was evident in every part of the building especially the toilets, & even in the restaurant. There was actually water running down the wall where we were sitting which we bought to the staffs attention and there was a maintenance man there within 10 minutes.
Despite this I would book again if I visit Norwich.
Fiona
Fiona, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Absolutely perfect location right by the cathedral and a short walk to sites and restaurants all around Norwich. The Maids Head is a very classy, old school hotel that is clearly proud of its history and tradition.