See all properties
Save

Choose dates to view prices

Ruby by Serain Residences

Photo gallery for Ruby by Serain Residences

Aerial view
Outdoor pool
Outdoor pool
Economy Apartment, 2 Bedrooms | Terrace/patio
Economy Apartment, 2 Bedrooms | Terrace/patio

Overview of Ruby by Serain Residences

Entire apartment

Ruby by Serain Residences

4.0 star property
4-star apartment with outdoor pool, near Surfers Paradise Beach
6.2 out of 10 Good
6.2/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
Map
9 Norfolk Avenue, Surfers Paradise, QLD, 4217
Main amenities
  • 7 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Barbecue grills
Feel at home
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Surfers Paradise Beach - 9 min walk
  • Cavill Avenue - 12 min walk
  • Slingshot - 14 min walk
  • Chevron Renaissance - 1 min drive
  • SkyPoint Observation Deck - 2 min drive
  • Broadwater Parklands - 4 min drive
  • Gold Coast Convention and Exhibition Centre - 5 min drive
  • The Oasis - 6 min drive
  • The Star Gold Coast - 5 min drive
  • Pacific Fair Shopping Centre - 6 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 40 min drive
  • Helensvale Station - 20 min drive
  • Pimpana Ormeau Station - 25 min drive
  • Varsity Lakes Station - 25 min drive
  • Cypress Avenue Station - 7 min walk

Restaurants

  • Nosh Pan Asian - 8 min walk
  • Clock Hotel - 9 min walk
  • Bazaar Interactive Marketplace - 7 min walk
  • SA Ga No - 8 min walk
  • Chiangmai Thai Restaurant Surfers Paradise - 7 min walk
Map

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ruby by Serain Residences

At Ruby by Serain Residences, you'll be within a 10-minute drive of Cavill Avenue and The Star Gold Coast. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Cypress Avenue Station is 7 minutes away.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; to check in, go to 3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217
  • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
  • If you arrive at the property after hours, you'll need to check in at an alternate location: 3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Towels provided
  • Shampoo
  • Free toiletries
  • Toilet paper
  • Hairdryer
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LED TV

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Guidebooks/recommendations
  • Iron/ironing board

Safety features

  • Smoke detector

General

  • 7 rooms

Fees & policies

Refundable deposits

  • A damage deposit of AUD 300 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector on site.

Also known as

Ruby Apartment By Hostrelax
Ruby by Serain Residences Apartment
Ruby by Serain Residences Surfers Paradise
Ruby by Serain Residences Apartment Surfers Paradise

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Ruby by Serain Residences?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Ruby by Serain Residences?
Yes, there's an outdoor pool.
Are pets allowed at Ruby by Serain Residences?
Sorry, pets aren't allowed.
Is parking offered on site at Ruby by Serain Residences?
Yes, there's free self parking.
What are the check-in and check-out times at Ruby by Serain Residences?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Ruby by Serain Residences and nearby?
Ruby by Serain Residences has an outdoor pool and a garden.
Does Ruby by Serain Residences have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does Ruby by Serain Residences have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Ruby by Serain Residences like?
Ruby by Serain Residences is located near Budds Beach in Surfers Paradise, a short 7-minute walk from Cypress Avenue Station and 12 minutes' walk from Cavill Avenue.

Reviews

6.2

Good

7.3/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Casey, 2-night trip
Verified Hotels.com guest review

4/10 Fair

terrible communication. No one is going to answer the phone after hours. No staff to get help. If you are checking in after hours, be careful because they will never going to answer the call if you need help. We couldn’t check in because they haven’t send us the check in details and we were trying to get help but no one answers the phone nor reply to my email for quite a long time. Very disappointing with the communication.
Aya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean property. Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door.
1-night family trip
Verified Wotif guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Wotif guest review

10/10 Exceptional

The quality of accommodation was to a high standard, beautiful building. I would like to see the bar area being used for what it is. The area could be heartbeat of the hotel and GP would be the big winner.
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Patrick, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review