Hampton Inn & Suites Kelowna, British Columbia, Canada, Kelowna, Canada

I was a little hesitant about staying in a hotel due to COVID but the Hampton Inn and Suites does an excellent job. The rooms are thoroughly cleaned and sealed prior to arrival. We felt good knowing when we broke the seal we were the first ones to enter since sanitation. The new way of doing breakfast was also very good. It was never too busy as they are rotating guests based on room number, there is a physically distanced line up and stay in complete PPE take your individual order. The breakfast selections didn’t change other than the daily meat, but hot eggs, potatoes, smoothies, pastries, toast, bagels, yogurt, toast, bagels and all the fixings were great for us. We really appreciated the staff at breakfast who were super helpful, cheery and making sure we had everything we needed as well as keeping all the tables clean between sittings. They have done a really great job with this. There is sanitizer available everywhere and wipes for the luggage carts. As for the rooms themselves, the hotel is practically brand new so in great shape. The only downside is that it seems that all new Hilton hotels have barn doors on the bathrooms that don’t lock. Not a great design feature. Also the black out blinds are just rolls so don’t actually black out all the light. Minor annoyances but something Hilton should do better with. Overall though, we were very happy with our stay.

Nice place; great roomy, spacious bathroom with great shower stall.

The hotel was built in early 2020. New and immaculate condition. The hotel pool and whirlpool were open and greatly appreciated. I will for sure come back to this hotel.

Hampton Inn was great. The pool was open. The room was small but clean and the beds were so comfortable. I had to go across to the Sheraton Hotel for drinks and food. It is far out from the downtown area. I would stay here again. Staff was friendly and helpful.

Just staying in Kelowna for the night and it worked out great. Hotel was very clean and had ample parking. The kids loved having smoothies and yogurt bowls for breakfast. Would definitely stay again.

Every things are perfect, except the the checking in. We arrived the front desk nearly 5 PM, but still was asked to waiting 15 min for prepairing our room ready.

Disappointed. We waited an hour past check in to get our room, only to find out the room was being cleaned and not ready. Finally got another room. Tried to go swimming. Pool was extremely overcrowded. Ten people maximum and at least twenty people on the pool. Staff weren’t concerned. Not enough trays at breakfast so having to carry everything with just my hands. Long line ups for breakfast. Not able to handle opening during COVID.