Castle Hotel Windsor offers a great location, putting you within a short 10-minute walk of Windsor Castle and Thames River. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and breakfast.
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (GBP 30 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Discount at nearby fitness centre
Golfing nearby
Working away
Business centre
11 meeting rooms
Conference centre (893 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Leaf at The Castle Hotel – This bar serves lunch and dinner.
Leaf at The Castle Hotel – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20.00 per person
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)
Parking
Uncovered self-parking costs GBP 30 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection
Frequently asked questions
Does Castle Hotel Windsor offer free cancellation for a full refund?
Yes, Castle Hotel Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Castle Hotel Windsor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castle Hotel Windsor?
Yes. Self-parking costs GBP 30 per night. Electric car charging is available.
What are the check-in and check-out times at Castle Hotel Windsor?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Castle Hotel Windsor?
Yes, there's an on-site restaurant, Leaf at The Castle Hotel.
What's the area around Castle Hotel Windsor like?
Castle Hotel Windsor is in Windsor City Centre, a short 5-minute walk from Windsor & Eton Central Station and 7 minutes' walk from Windsor Castle. Travellers say that the area is walkable and good for families.
Castle Hotel Windsor Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
17 November 2024
£30 parking
£222 for a small twin room then they want another £30 for you to park your car. A fee that is not only money grabbing but funnily enough not mentioned anywhere in any of their ads. Wont be back.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 November 2024
weidong
weidong, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Maryam
Maryam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Lovely room, nice bathroom with easy to use shower.
Great location.
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Best in Windsor
Best people in the reception
Henrik
Henrik, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Steve
Steve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Great hotel for Windsor Castle
This was a great choice. We were upgraded when we arrived to a king bed room at the front of the hotel with a gorgeous view of Windsor Castle. The room was spacious, clean, the bed was comfortable as were the pillows. The bathroom was very clean and spacious and the hair dryer worked wonderfully...hot and high blowing. The restaurant area is beautifully decorated and the staff was sooooooo kind and attentive. This couldnt be in a better location and what a treat to stay in such an historic property.
michael
michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Ascot races trip
Hotel was comfortable nice bar area and breakfast
Staff polite and helpful
Reception staff very engaging and helpful
Will stay again
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Emily
Emily, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 October 2024
Room was clean and tidy but decor was a bit weathered in places. Bar area was functional. Breakfast in Georgian Suite was disappointingly cold but was plentiful and tasty. Staff were helpful and pleasant throughout the stay. Cost of parking was excessive for residents. On the whole an enjoyable stay.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
We had a lovely stay at the Castle Hotel Windsor. We could walk across the street for our castle tour, and were located very near to many restaurants and pubs. I highly recommend this hotel if you are stopping in Windsor.