The elevator is 100 years old and very unwieldy. The stairs are less than 2ft wide near the top of the first flight with pipes and stuff in the way. I never saw a single person at a desk or anywhere. There were no curtains (only blinds) in the room, no AC only a steam radiator. The shower was tiny, plastic with no labels on the faucet, and no ventilation. The absolute worst part was the bed. No box spring, an uncomfortable mattress on a metal frame like a fold out couch! The sheets were clean, and the TV worked. If you value a good nights rest, look elsewhere.