Located in the heart of Birmingham City Centre, Malmaison Birmingham offers a luxurious retreat. Savor local cuisine at The Brasserie and unwind with aromatherapy or a body scrub at the sauna. With dry cleaning services, conference space, and luggage storage available.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Gym
Spa
Bar
24/7 front desk
Parking available
Pet-friendly
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Sauna
24-hour room service
Spa services
24-hour front desk
Air conditioning
Laundry service
Self-serve laundry
Conference space
For families (6)
Children stay free
Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is NZ$172
NZ$172
includes taxes & fees
16 Mar - 17 Mar
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Club Double Room
Club Double Room
Highlights
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
24 sq m
Sleeps 2
1 Double Bed
View all photos for Club Deluxe Double Double Room
Birmingham (QQN-New Street Train Station) - 6 min walk
Birmingham New Street Station - 8 min walk
Birmingham Snow Hill Station - 10 min walk
Grand Central Tram Stop - 5 min walk
Town Hall Tram Stop - 5 min walk
Library Tram Stop - 5 min walk
Restaurants
Medicine Bakery and Kitchen - 2 min walk
Black Sheep Coffee - 4 min walk
Côte - 4 min walk
Elio Cafe - 3 min walk
Harvey Nichols Restaurant and Bar - 3 min walk
About this property
Malmaison Birmingham
Malmaison Birmingham offers a great location, putting you within a short 10-minute walk of The Mailbox and O2 Academy Birmingham. Guests can indulge in hot stone massages, aromatherapy or Ayurvedic treatments, and grab a bite to eat at The Brasserie, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this boutique hotel. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Grand Central Tram Stop is 5 minutes and Town Hall Tram Stop is 5 minutes.
Languages
English
At a glance
Hotel size
193 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 0.1 mi (GBP 18.00 per day); booking required
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Conference space (3035 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Fitness centre
Spa services
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Malbar – This cocktail bar only serves lunch.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children
Renovations and closures
The following facilities are closed on Tuesday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Parking is available nearby and costs GBP 18.00 per day (656 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham
Frequently asked questions
Does Malmaison Birmingham offer free cancellation for a full refund?
Yes, Malmaison Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Birmingham?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Malmaison Birmingham?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison Birmingham and nearby?
Malmaison Birmingham has a sauna and a fitness centre.
Are there restaurants at or near Malmaison Birmingham?
Yes, The Brasserie offers local cuisine.
What's the area around Malmaison Birmingham like?
Malmaison Birmingham is in Birmingham City Centre, a short 5-minute walk from Grand Central Tram Stop and 6 minutes' walk from O2 Academy Birmingham. Travellers love the hotel's prime location.
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Malmaison Birmingham Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
9 March 2025
Comfortable
Stayed for a 40th birthday celebration. Very welcoming and comfortable hotel.
Sarah
Sarah, 1-night trip
10/10 Exceptional
21 February 2025
Huge room. Great Bar and restaurant.
John
John, 2-night trip
10/10 Exceptional
4 February 2025
Wonderful staff
Reception were super helpful in extending our stay - top marks
Verified traveller
2-night trip
10/10 Exceptional
4 February 2025
Happy couple
Good stay in funky hotel with a swift check in!
Verified traveller
1-night trip
10/10 Exceptional
24 January 2025
Fantastic stay
Wonderful as always, that’s why we keep returning. Every single member of staff made us feel welcome, and nothing was too much trouble. Fantastic stay and look forward to our next visit.
Susan
Susan, 1-night trip
10/10 Exceptional
13 January 2025
Well worth a visit
A very good location for a city break in Birmingham. Attractive rooms, good restaurant and bar, few minutes walk from station
Verified traveller
1-night trip
10/10 Exceptional
1 March 2025
Perfect Night Away
Amazing experience overall. The lady at reception was so welcoming and friendly. I wish I got her name as she was brilliant. The room couldn’t be faulted, I had a lovely view and the location was perfect
James
James, 1-night trip
10/10 Exceptional
17 December 2024
Great location in the heart of Birmingham. Very nice hotel, with great rooms.
Ranvir
Ranvir, 1-night trip
8/10 Very good
23 February 2025
Room was big and bed very comfortably nice to see a bath and shower in the bathroom however felt quite dark also room is starting to see some need of updating, food in restaurant was very nice but you do have to wait, location excellence for our theatre trip will return
Carl
Carl, 1-night trip
10/10 Exceptional
10 November 2024
Great hotel
Matthew
Matthew, 1-night trip
10/10 Exceptional
12 January 2025
Decent quality hotel in great location. We had the basic room but was pretty good for one night. (Although shower over a bath was a bit old school) Staff were friendly and helpful.
karl
karl, 1-night trip
10/10 Exceptional
7 November 2024
Excellent stay, clean room, good decor, convenient location
Martyn
Martyn, 1-night trip
10/10 Exceptional
2 December 2024
This is a lovely hotel, close enough to the centre that you can walk but far enough that it is quieter. All the staff are friendly and helpful, the rooms are a good size and comfortable.
Michelle
Michelle, 2-night trip
10/10 Exceptional
4 November 2024
I have been a guest at this property several times and I highly recommend a stay at that fab hotel anytime
Joseph
Joseph, 1-night trip
8/10 Very good
28 February 2025
2 nights stay for business
very comfy bed, good large bathroom and good shower. Room very dark, corridors very dark, reception very dark. Must just be the look they're wanting. Bar good, and happy hour 3 to 7 was a nice surprise. I didnt have breakfast, but my colleagues didn't rate it highly for the money.
Verified traveller
2-night trip
10/10 Exceptional
7 December 2024
Ideal location
Ideal location from centre and rail station. Stopped here a few times and always impressed.
Ann
Ann, 1-night trip
10/10 Exceptional
30 December 2024
Perfect
Check in was the easiest I’ve had at a hotel. Super friendly staff, lovely room, hot water for bath was great. Clean, modern, luxury feel to a hotel
Adam
Adam, 1-night trip
8/10 Very good
5 December 2024
Friendly staff, would stay again
The shower was broken, worked but came off the wall and the air connwas quite noisey during the night, but bed was comfy, breakfast was lovely, staff were super friendly. Would stay again
Kim
Kim, 1-night trip
8/10 Very good
8 December 2024
Great check in
Too small bathrobes
Room service amazing, great burger
Amanda Ryan
Amanda Ryan, 1-night trip
10/10 Exceptional
15 December 2024
One night away
We had a great night sleep and a wonderful hot breakfast in the morning. The staff were very friendly and welcoming.
stevanna
stevanna, 1-night trip
10/10 Exceptional
9 March 2025
Comfy Bed, Great Location
Very comfy bed and spacious room with a bath and separate shower (club deluxe). The bath was a little worn where the enamel had flaked away in room 609.
At the bar (10:50pm) the bartender asked me to wait for the night staff to arrive to order a drink. I ended up having to wait for around 20 minutes, by which time a queue of 5 other people had formed.
Apart from this, the hotel is in a great location, the breakfast service was excellent and I had a great stay overall.
Verified traveller
1-night trip
10/10 Exceptional
2 November 2024
Great hitel
Great location, superb staff and a lovely stay
Peter
Peter, 1-night trip
10/10 Exceptional
1 January 2025
Happy new year
Great service, lovely young lady at reception was very accommodating and made us very welcome
Joanna
Joanna, 1-night trip
10/10 Exceptional
30 November 2024
A wonderful hotel with a warm welcome, super comfortable rooms and a breakfast thay will set you up for a great day. Highly recommended.
Richard
Richard, 1-night trip
10/10 Exceptional
18 November 2024
Always great service
Brilliant value and location always a comfortable experience