Voco Gold Coast, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Cavill Avenue and Surfers Paradise Beach. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Waves Buffet Restaurant, which serves breakfast and is one of 3 restaurants. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is close by: Cypress Avenue Station is only 15 minutes on foot.
Languages
Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish
At a glance
Hotel size
389 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 25 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
Toys
Pool gate
What to do
Beach nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
24-hour business centre
9 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
2 outdoor pools
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 110
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.
Cliffords Grill & Lounge – This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: AUD 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 39.00 for adults and AUD 19.50 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.9 per cent
Children & extra beds
Rollaway beds are available for AUD 65.0 per night
Parking
Self-parking costs AUD 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
Frequently asked questions
Does voco Gold Coast, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Gold Coast, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at voco Gold Coast, an IHG Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at voco Gold Coast, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at voco Gold Coast, an IHG Hotel?
Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at voco Gold Coast, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at voco Gold Coast, an IHG Hotel?
No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.
What is there to do at voco Gold Coast, an IHG Hotel and nearby?
Have fun with activities such as hiking, kayaking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near voco Gold Coast, an IHG Hotel?
Yes, there are 3 on-site restaurants.
What's the area around voco Gold Coast, an IHG Hotel like?
Voco Gold Coast, an IHG Hotel is located near Northcliffe Beach in Surfers Paradise, a short 8-minute walk from Cavill Avenue and 6 minutes' walk from Surfers Paradise Beach. Travellers say that the area is walkable and good for families.
voco Gold Coast, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
30 January 2025
Aleksandar
Aleksandar, 5-night trip
Verified Hotels.com guest review
8/10 Very good
30 January 2025
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 January 2025
Damian
Damian, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 January 2025
WTV
Nice room comfortable bed but TV didn’t work and hotel staff not inclined to try sort it out on a Saturday evening. TV what TV?!
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 January 2025
Glen
Glen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2025
Excellent location, right near beach, tramline and great dining.
Jane
Jane, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2025
Yongsoo
Yongsoo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2025
Abby
Abby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 January 2025
Phil
Phil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
It was amazing. Had everything I needed and was a stones throw from the beach. Had a great time there.
Joseph
Joseph, 12-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 January 2025
Scott
Scott, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 January 2025
Voco
Booked last min as it was just affordable for a family for one night ! Rooms are a little outdated and didnt feel super clean.
Hotel lobby and staff lovely and friendly service! But i think pool area and our rooms could do with a little more love for $350 a night ! Otherwise great location
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Nicole
Nicole, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 December 2024
Waikai
Waikai, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 December 2024
Sonya
Sonya, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 December 2024
Nice to stay, a little small with the room size and a little untidy