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Hilton New Orleans/St. Charles Avenue

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Junior Suite, 1 King Bed | Room
Junior Suite, 1 King Bed | Room
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Overview of Hilton New Orleans/St. Charles Avenue

Hilton New Orleans/St. Charles Avenue

4.0 star property
4-star hotel with restaurant, near Bourbon Street

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$396
Price available on 13/10/2022
Map
333 Saint Charles Ave, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Limo/town car service
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 3 min walk
  • Bourbon Street - 5 min walk
  • Harrah's New Orleans Casino - 7 min walk
  • National World War II Museum - 12 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 13 min walk
  • Smoothie King Center - 17 min walk
  • Ernest N. Morial Convention Center - 20 min walk
  • Port of New Orleans - 26 min walk
  • Audubon Aquarium of the Americas - 5 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
  • New Orleans Union Passenger Terminal - 16 min walk

Restaurants

  • Cafe at the Square - 2 min walk
  • Mike Serio's Po-Boys - 3 min walk
  • Commerce - 3 min walk
  • Desi Vega's Steakhouse - 4 min walk
  • Herbsaint - 5 min walk
Map

About this property

Hilton New Orleans/St. Charles Avenue

4-star hotel near Canal Street
Located close to Caesars Superdome and Bourbon Street, Hilton New Orleans/St. Charles Avenue provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. In-room WiFi (surcharge) is available to all guests, along with a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • A 24-hour front desk, meeting rooms, and a porter/bellhop
  • Smoke-free premises, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 252 rooms boast comforts such as premium bedding and first-run movies, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 47-inch HDTVs with premium channels and first-run movies
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1926
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium satellite channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
  • WiFi is available in public areas for USD 12.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 (rates may vary)
  • Wired Internet access is available in public areas for USD 12.95 (rates may vary)
  • Breakfast costs between USD 20 and USD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per stay
  • Pets are allowed for an extra charge of USD 250 per pet, per stay

Parking

  • Valet parking costs USD 50 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Does Hilton New Orleans/St. Charles Avenue offer free cancellation for a full refund?
Yes, Hilton New Orleans/St. Charles Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on 13 October 2022 start from NZ$396, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton New Orleans/St. Charles Avenue?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Hilton New Orleans/St. Charles Avenue?
Yes, cats and dogs are welcome. There's a charge of USD 250 per pet, per stay, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton New Orleans/St. Charles Avenue?
Yes. Valet parking costs USD 50 per night.
What are the check-in and check-out times at Hilton New Orleans/St. Charles Avenue?
You can check in from 3 PM - 5 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton New Orleans/St. Charles Avenue?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (7-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Hilton New Orleans/St. Charles Avenue and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Hilton New Orleans/St. Charles Avenue also has a 24-hour fitness center.
Are there restaurants at or near Hilton New Orleans/St. Charles Avenue?
Yes, there's an onsite restaurant. Nearby restaurants include Desi Vega's Steakhouse (4-min walk), Herbsaint (5-min walk), and The Ruby Slipper Cafe (5-min walk).
What's the area around Hilton New Orleans/St. Charles Avenue like?
Hilton New Orleans/St. Charles Avenue is in New Orleans Central Business District, a short 3-minute walk from Canal Street and 5 minutes' walk from Bourbon Street. The local area is considered walkable as well as being good for sightseeing.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness
Write a review

10/10 Exceptional

Awesome
Great time and will come back
Rigoberto, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Friendly staff, clean hotel, walking distance to the Quarter, Dome and good restaurants.
Diane, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel yes, restaurant no!
The hotel was nice. Their restaurant not so much. I'd have given them a 10 if I hadn't tried the restaurant.
Angel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very unorganized and rude staff.
After the first night we were locked out of our room. When I went to the front desk at 9:00 pm no one was at the desk to help me make a key. I was told that I would have to wait until the attendant came back from lunch. Finally a maintenance man let me in the room if I could describe something in the room that belonged to me. The next morning I went to the front desk and was told that I do not have a reservation and they were not sure how I was allowed to stay. After showing them my confirmation, I was "allowed" to stay for the remainder of my nights. Staff was very unorganized and unfriendly.
Coiley, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Raquel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dominique, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kesiha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay in the center of a lot of things to do.
Matthew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 3-night trip
Verified Expedia guest review