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Kimpton Aluna Tulum by IHG

4.5 star property
Luxury hotel with spa, near Tulum National Park

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Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
Point of interest
2 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Bar (on property)
Tulum National Park is at your doorstep when you stay at Kimpton Aluna Tulum, an IHG Hotel. Relax by one of the 2 outdoor pools with cabanas and sun loungers or rejuvenate with a body treatment, body scrub, or massage at Qi Ja´Spa.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Non-smoking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Free beach club nearby
  • Pool bar
  • Room service
  • In-room childcare
  • 24-hour business centre

For families (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is NZ$227
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - twin
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Copal Tulum Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 967 reviews
The price is NZ$194
includes taxes & fees
6 May - 7 May
Copal Tulum Hotel
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About the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Gran Cenote - 7 min drive - 6.5 km
  • Tulum Mayan Ruins - 8 min drive - 5.3 km
  • Las Palmas Public Beach - 14 min drive - 4.5 km
  • Playa Paraiso - 19 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Boston’s Tulum - ‬15 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Pescaderia Estrada - ‬19 min walk
  • ‪Escama - ‬10 min walk

About this property

Kimpton Aluna Tulum by IHG

At Kimpton Aluna Tulum by IHG, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with massages, facials or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay for free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bike hire
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Bike parking
  • Full-service spa
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room safe
    • Partner property beach club access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 170 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum by IHG offer free cancellation for a full refund?

Yes, Kimpton Aluna Tulum by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kimpton Aluna Tulum by IHG?

Yes, there are 2 outdoor pools.

Are pets allowed at Kimpton Aluna Tulum by IHG?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Kimpton Aluna Tulum by IHG?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Kimpton Aluna Tulum by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Kimpton Aluna Tulum by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kimpton Aluna Tulum by IHG also has a 24-hour fitness centre and spa services, as well as a garden.

Does Kimpton Aluna Tulum by IHG have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Kimpton Aluna Tulum by IHG like?

Kimpton Aluna Tulum by IHG is a short 3-minute walk from Tulum National Park and 3 minutes' walk from Jaguar Park.

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Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Restaurant
Location
Food
Biking
Breakfast
Towns
Family friendly

What guests liked

  • The property is within a 15-20 minute bike ride to the beach and offers an associated beach club for guests. (10 reviews)
  • The pools were great for a dip after a day of adventuring and were a lovely area to relax. (9 reviews)
  • The breakfast buffet was excellent with great service every day. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I really enjoyed my stay with all of my new friends. They were so pleasant, friendly and helpful.
Ivory, 3-night trip

10/10 Exceptional

Property was beautiful, staff was very attentive and friendly. Enjoyed the breakfast, and the pools were awesome.
Antonia, 3-night trip

10/10 Exceptional

Amazing property and wonderful staff.
Jasleen, 3-night trip

10/10 Exceptional

Amazing stay in Tulum

Everything is beyond amazing! Absolutely recommend. Only the water in the swimming pool could be warmer.
Gasper, 5-night trip

10/10 Exceptional

Beautiful stay in the jungle. The daily happy hour was a great touch!
Melissa, 4-night trip

10/10 Exceptional

Beautiful hotel and close to many dining options
Jessica, 4-night trip

10/10 Exceptional

Great restaurant, could always get a lounge chair by the pool, social hour with complimentary drinks and appetizers, large, clean rooms, fast room service, AMAZING staff!
Katherine Jean, 5-night trip

10/10 Exceptional

Very nice hotel… The staff was extremely helpful and friendly. I will definitely return to this property.
Victor, 3-night trip

10/10 Exceptional

Good service and good food!!
jennica, 2-night trip

8/10 Very good

Beautiful property, with great amenities. The food on and around the property was amazing. Would definitely recommend a return trip
Brandon Daniel James, 4-night trip

10/10 Exceptional

Tulum gem

Everyone was amazing. The place was a gem. Beauty spot in the middle of Tulum. I don’t even want to tell you this because I don’t want it to get busier!
Louis, 8-night trip

10/10 Exceptional

8,5 of 10 Worth the money!!

A perfect spot near beach and Downtown Tulum. The staff is amazing. The only downside is the breakfast. Easy to do better. A lot of fruits but some more bread, cheese and ham. Etc
Daniel, 2-night trip

10/10 Exceptional

Staff was exceptional. The food was okay. The staff’s attention made it a phenomenal stay.
Irunu, 4-night trip

10/10 Exceptional

Quite thoughtful upto the point with beach baksets in the room and yoga mat obviously the rest was as advertised too. Better value for money compared to the overpriced beach zone.
Furqan, 9-night trip

10/10 Exceptional

Well designed and clean. Close to shopping centers and beach
rohit, 2-night trip

8/10 Very good

Nice option

This was a last minute booking The room was great, shower was nice and hot and strong, pool area was pretty, and location was convenient
Kelly, 1-night trip

8/10 Very good

4 nights in Tulum

Our first room was below the rooftop bar and we could hear service late into the night. They kindly moved us rooms and it was near perfect. The bed was mildly uncomfortable (but most hotel beds are) and the food was average for the higher cost. We found really great local cuisine. 8.5/10 would recommend.
Casey, 4-night trip

10/10 Exceptional

Amazing staff beautiful place
Melissa, 4-night trip

10/10 Exceptional

Lovely hotel, great breakfast and wonderful staff.
Jackie, 1-night trip

10/10 Exceptional

Beautiful hotel. Loved my stay.
Najla, 4-night trip

10/10 Exceptional

Very nice. Staff was very accomodating.
Pamela, 1-night trip

8/10 Very good

Really liked the place👍
Christian, 8-night trip

10/10 Exceptional

Great stay!
Shayla, 3-night trip

10/10 Exceptional

Excellent location, clean nice rooms. Staff was very friendly and helpful. Restaurant food was good.
Rohit, 1-night trip

2/10 Poor

I got food poisoning the first night I was there, this place is not a 4.5 star I’m sorry, my experience from the food was terrible and would not recommend to anyone else!
Xavier, 6-night trip