Best Western Cape Suites Hotel

Photo gallery for Best Western Cape Suites Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Standard Apartment, 2 Single Beds, Non Smoking | Room

Overview of Best Western Cape Suites Hotel

Best Western Cape Suites Hotel

3.0 star property
Suburban hotel in Cape Town City Centre with 2 outdoor pools and restaurant

7.4/10 Good

284 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Air conditioning
Map
Cnr De Villiers & Constitution Streets, Cape Town, Western Cape, 7925
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free airport shuttle
  • Free area shuttle
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Playground on site
  • Kitchen
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Table Mountain - 16 min drive
  • Camps Bay Beach - 15 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 15 min drive
  • Cape Town Station - 16 min walk
  • Cape Town Bellville Station - 30 min drive
  • Woodstock Station - 27 min walk
  • Esplanade Station - 29 min walk
  • Free airport shuttle
  • Free area shuttle

About this property

Best Western Cape Suites Hotel

3-star hotel in the heart of Cape Town City Centre
A free breakfast buffet, a free roundtrip airport shuttle, and a terrace are just a few of the amenities provided at Best Western Cape Suites Hotel. Be sure to enjoy a meal at The Village Cafe, the onsite restaurant. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • 2 outdoor pools
  • Free self parking
  • A free area shuttle, an area shuttle, and a 24-hour front desk
  • A computer station, luggage storage, and multilingual staff
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Best Western Cape Suites Hotel have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like safes. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

Afrikaans, English, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 7 AM to 5 PM*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free local shuttle
  • Playground

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Doorbell and phone notification

Languages

  • Afrikaans
  • English
  • Xhosa

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

The Village Cafe - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • The seasonal pool is open from January to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Cape
Best Western Cape Hotel
Best Western Cape Suites
Best Western Cape Suites Hotel
Cape Suites
Cape Suites Best Western
Cape Suites Hotel
Best Western Cape Suites Hotel Cape Town
Best Western Cape Suites Cape Town
Best Western Cape Town
Cape Town Best Western
Best Western Cape Hotel Cape Town Central
BEST WESTERN Cape Suites Hotel Cape Town, South Africa
Cape Suites Hotel Cape Town
Best Western Cape Suites Hotel Hotel
Best Western Cape Suites Hotel Cape Town
Best Western Cape Suites Hotel Hotel Cape Town

Frequently asked questions

Does Best Western Cape Suites Hotel offer free cancellation for a full refund?
Yes, Best Western Cape Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Cape Suites Hotel?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Best Western Cape Suites Hotel on 21 October 2022 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Cape Suites Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Best Western Cape Suites Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Best Western Cape Suites Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Cape Suites Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Cape Suites Hotel?
Yes, a free airport shuttle is available from 7 AM to 5 PM on request.
What are the check-in and check-out times at Best Western Cape Suites Hotel?
You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Best Western Cape Suites Hotel?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (21-min drive) is nearby.
What is there to do at Best Western Cape Suites Hotel and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a garden.
Are there restaurants at or near Best Western Cape Suites Hotel?
Yes, there's an onsite restaurant, The Village Cafe. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Downtown Ramen (7-min walk), Haas Coffee (8-min walk), and The Cousins (10-min walk).
Does Best Western Cape Suites Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Best Western Cape Suites Hotel like?
Best Western Cape Suites Hotel is in Cape Town City Centre, a short 11-minute walk from Castle of Good Hope and 11 minutes' walk from Cape Town City Hall.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Paul, 1-night trip
Verified Expedia guest review

8/10 Very good

Jean, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Mmathari
The place was clean and staff very friendly.
4-night trip with friends
Verified Hotels.com guest review

6/10 Good

David, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Older property but safe and convenient. Property manager was fantastic.
3-night family trip
Verified Expedia guest review

8/10 Very good

AK, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I would rate them 1
Breakfast had rotten baked beans which I complained about and nothing was done . Our room did not have towels and I asked repeatedly. I had to use a bath mat to wipe myself. I then had to walk to reception at 9pm to plead for tow3lw
Leslie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay.. You get what you pay for..
Good hotel.. Excellent friendly and helpful staff.. Clean rooms.. Older but functional. No separate lounge as this is just chairs around the kitchen area so you can watch the TV! Shuttle to V & A waterfront and city is great and added commentary from drivers helpful.. They need to update book at hotel as no laundry to self wash any longer and no free bottled water.. But great stay apart from these small bits! 👍
9-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Everything was great. Big room, clean, and friendly people
Cor, 2-night romance trip
Verified Expedia guest review