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Marsden Viaduct Hotel

4.0 star property
Bayfront hotel with restaurant, near Sky Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe King Room with Marina View
Junior King Suite Balcony, Pool View | City view
View from property
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Spa
  • Airport transfer
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service
For families
  • Cots/infant beds (surcharge)
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The price is NZ$211
includes taxes & fees
23 Jan - 24 January 2025

Room options

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View

Deluxe King Room with Marina View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 10 min walk
  • SkyCity Casino - 10 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Spark Arena - 4 min drive
  • Eden Park - 8 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Baldwin Avenue Station - 12 min drive
  • Auckland Greenlane Station - 13 min drive
  • Auckland Britomart Station - 14 min walk
  • Gaunt Street Tram Stop - 1 min walk
  • Daldy Street Tram Stop - 4 min walk
  • Halsey Street Tram Stop - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Hello Mister - ‬6 min walk
  • ‪The Brewers Co-Operative - ‬8 min walk
  • ‪Tuckshop - ‬3 min walk
  • ‪Williams Eatery - ‬6 min walk
  • ‪Grand Harbour Chinese Restaurant - ‬4 min walk

About this property

Marsden Viaduct Hotel

When you stay at Marsden Viaduct Hotel, you'll be within a 15-minute walk of Sky Tower and SkyCity Casino. You can indulge in deep-tissue massages, body wraps or aromatherapy, and grab a bite to eat at LA' Maree- on site, which serves local and international cuisine and is open for breakfast, lunch and dinner. Also, Princes Wharf and Auckland Ferry Terminal are within a 15-minute walk. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Gaunt Street Tram Stop is steps away and Daldy Street Tram Stop is 4 minutes.

Languages

English, Filipino, Hindi, Norwegian, Spanish

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 10:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 3.10 per cent for credit card payments
  • The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 0.00 at checkout

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (NZD 45 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 10 spaces per unit)
  • Electric vehicle charging point on site
  • On-site parking includes off-street options
  • 24-hours off-site parking within 328 ft (NZD 50 per night)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle from 6:00 AM to 11:30 PM*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Off-site

  • Area shuttle within 500 metres*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu
  • Corner guards

What to do

  • Stereo
  • Beach nearby
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Bike parking
  • Spa services
  • Massage/treatment rooms
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Portable fan
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Freezer
  • Free bottled water
  • Cookware, dishes and utensils
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

LA' Maree- on site – This poolside fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
French Press Cafe- Onsite – This café overlooks the ocean. Reservations are required. Open selected days.
Grape and Olive- Onsite – This bar overlooks the ocean and specialises in Mediterranean cuisine. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 35 to 52 for adults and NZD 15 to 52 for children
  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Ferry terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.10 per cent
  • Spa access is available for an extra charge of NZD 25 per day
  • Towels are available for an extra charge of NZD 0 (or guests may bring their own)

Children & extra beds

  • Cots/infant beds are available for NZD 20.00 per night
  • Rollaway beds are available for NZD 100 per night
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Covered self-parking costs NZD 45 per night
  • Parking is available nearby and costs NZD 50 per night (328 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of NZD 25 per day
  • Guests under 21 years old are not allowed in the swimming pool
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 9429049065527

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?
Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marsden Viaduct Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marsden Viaduct Hotel?
Yes. Self-parking costs NZD 45 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Marsden Viaduct Hotel?
Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.
What are the check-in and check-out times at Marsden Viaduct Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Marsden Viaduct Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Marsden Viaduct Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming and segway hire. Enjoy amenities such as a Turkish bath, spa services and access to a nearby health club.
Are there restaurants at or near Marsden Viaduct Hotel?
Yes, LA' Maree- on site offers local and international cuisine, garden views and poolside dining.
Does Marsden Viaduct Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Marsden Viaduct Hotel like?
Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 1-minute walk from Gaunt Street Tram Stop and 10 minutes' walk from Sky Tower. Travellers give top marks for the hotel's prime location.

Marsden Viaduct Hotel Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Yasam, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very Inconvenient Reception Arrangement
Very nice rooms and convenient location. Just a couple of things that would make me reconsider staying again. 1. This hotel is within Sofitel. There's no signage so very difficult to find the first time. Once inside, reception is on level three, but until you check in there's no way to use the lifts. Sofitel staff advised me to call and somebody will meet me, but without a local number this isn't an option. Would be nice if you could easily get to reception. 2. There's no individual AC control in the rooms. My room was very hot. There was a portable fan in my room, but disappointing for a 4 star hotel. 3. My access card stopped working. Once again I couldn't easily get to reception. Once I got back to reception, the single staff member was fixing my card but was also getting called to pick up guests from the lobby, so I or new guests were left waiting due to the weird reception arrangement.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay but sign on offer was a let down.
Was greeted at the door and taken up to reception on the 3rd floor as this hotel shares this space with another hotel. Was able to park car but had to be helped to get in and out. The walk originally was so long from reception to my room on the otherside. But found an elevator near my room which helped. Overall the room was conformable and had what i needed. One complaint would be that they had a sign offering wahlburger delivery right to your room but when i tried to order the service was unavailable. I called to explain to reception my issue which they replied that there must have been an issue with the wahlburgers servers and that i should order uber eats. Felt it kind of defeated the purpose of this sign.
Charity, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Do noy stay at this place
This hotel is locate inside Sofitel Hotel. They have no reciption on main floor & we can't go to their floor by elevator or staircase. And there's no phone or even a button we can use to contect them. We had to call them by our cellphone which is international roaming. The room cleaness is belwo average. I had a back pain & wanted to take a hot bath. After filled water, I saw dirty black pieces & hairs in bathtub. I tried to drain water butdrainage doesn't not work. Thier office has closed. The next day, only bed was made & bath towels hanged on rack been takedn away withour replacement. Dirty floor wasn't vacumed & bathtub wasn't dained. The reciption said she could come but never did. After several hours, we talked to them again. The lady came and gave us new bath towel. After half hour, a guy came. He tried to fix the drainage but failed. Then he went to an empty room to see how the drainage works. Then he came back but still failed to drain water. We asked to use empty room bathtub so I could have a hot bath for my back pain. He said that he would go to check & let us know. We waited for about an hour and then my husband went to their office. The guy closed the door and has gone. How terrible the service is.
Winnie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do not book this place
This hotel is locate inside Sofitel Hotel. They have no reciption on main floor & we can't go to their floor by elevator or staircase. And there's no phone or even a button we can use to contect them. We had to call them by our cellphone which is international roaming. The room cleaness is belwo average. I had a back pain & wanted to take a hot bath. After filled water, I saw dirty black pieces & hairs in bathtub. I tried to drain water butdrainage doesn't not work. Thier office has closed. The next day, only bed was made & bath towels hanged on rack been takedn away withour replacement. Dirty floor wasn't vacumed & bathtub wasn't dained. The reciption said she could come but never did. After several hours, we talked to them again. The lady came and gave us new bath towel. After half hour, a guy came. He tried to fix the drainage but failed. Then he went to an empty room to see how the drainage works. Then he came back but still failed to drain water. We asked to use empty room bathtub so I could have a hot bath for my back pain. He said that he would go to check & let us know. We waited for about an hour and then my husband went to their office. The guy closed the door and has gone. How terrible the service is.
Winnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

D P, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abigail, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful stay
We had a wonderful stay! Great walking distance from the restaurants along the viaduct. Friendly staff, checkin was easy! Would absolutely stay again
James, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Tim, 1-night trip
Verified Hotels.com guest review

6/10 Good

Marie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Disappointed
Great location but unfortunately the hotel is needing some tlc the communication with staff and customer was poor. Also we got offered the 20%discount on first meal and soft drinks again does not apply here.Don’t eat in French cafe the food served was below any standard for a hotel cafe again poor communication too.
Julian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Long weekend stay
Unfortunately the stay was a little annoying because of lack of availability to 20%off food in hotel restaurant as informed by hotels.com . The general communication was poor and lifts broke down and overall cleanliness in corridor was bit poor needed a carpet cleaner but saying this the overall stay was comfortable and handy for downtown restaurants and Marina .
Julian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Milo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Dean, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Business trip
I stayed at the hotel a number of times, the first room i was given was disable room that had no desk to work at, I requested another room and was provided an upgrade thank you. It was a bit strange to be told because I booked through a third party, they cannot normally change rooms. I did notice the room i had was starting to look in need of a tidy up in the bathroom and in general.
mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dean, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff, willing to go the extra mile for guests.
Karina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeanette, 1-night trip
Verified Expedia guest review

4/10 Fair

Leesah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient, good size room and bathroom. Really enjoyed our stay.
Judy, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Lovely spacious apartment - great water pressure and all facilities including large bath
Anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dean, 1-night business trip
Verified Hotels.com guest review