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Castle Hilo Hawaiian Hotel

3.5 star property
Bayfront hotel with outdoor pool, near Port of Hilo

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Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Lanai
Suite, 1 Bedroom, Ocean View | Living area
Sports facility
Room, Oceanfront
Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Air conditioning
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is NZ$403
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, Garden View

Room, Garden View

Room, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Lanai

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Oceanfront

View from room

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, Oceanfront

Lanai

Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk - 0.6 km
  • Coconut Island Park - 7 min walk - 0.6 km
  • Hilo Farmers Market - 4 min drive - 2.9 km
  • University of Hawaii at Hilo - 5 min drive - 4.3 km
  • Port of Hilo - 6 min drive - 3.4 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Castle Hilo Hawaiian Hotel puts you within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 286 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.38 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID – GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?

Yes, Castle Hilo Hawaiian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Castle Hilo Hawaiian Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Castle Hilo Hawaiian Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Castle Hilo Hawaiian Hotel?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Castle Hilo Hawaiian Hotel and nearby?

Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Castle Hilo Hawaiian Hotel?

Yes, there's an on-site restaurant, WSW The Steakhouse.

What's the area around Castle Hilo Hawaiian Hotel like?

Castle Hilo Hawaiian Hotel is in Keaukaha, a short 7-minute drive from Hilo, HI (ITO-Hilo Intl.) and 6 minutes' walk from Liliuokalani Park and Gardens. Travellers give top marks for the hotel's prime location.

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Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay in Hilo
We stayed for 2 nights on vacation. Loved the location and view of the bay from our room. The staff was great! Loved being able to walk the park and to local restaurants. Will stay here again when in Hilo.
Janine, 2-night trip

10/10 Exceptional

Loved our stay!
Jocelin, 1-night trip

8/10 Very good

This is in a beautiful location and the staff were awesome - felt like there was some small issues (no housekeeping even with a four night stay without any extra toiletries being provided - we had to ask) and a couple of things in our room that probably should have been repaired but weren't. However, again, the location is fantastic and the staff were great.
4-night trip

10/10 Exceptional

fANCY
Really really nice place
Riley, 1-night trip

8/10 Very good

Nice location on the water next to coconut island.
2-night trip

10/10 Exceptional

The hotel is in a nice location that is very convenient.
andrew, 1-night trip

8/10 Very good

Great location beautifully views of Hilo bay
Lee, 2-night trip

10/10 Exceptional

Wonderful atmosphere, beautiful views!
Gordon, 2-night trip

10/10 Exceptional

Hilo hotel
The best place ever, loved the views, the food and service
Ana, 1-night trip

8/10 Very good

Breakfast in Bed
Loved the continental breakfast included with the room. FYI go early as choices go quickly.
Valarie, 2-night trip

10/10 Exceptional

The staff is friendly and helpful, made us feel at home.
Naomi, 1-night trip

10/10 Exceptional

Great hotel , beautiful view and the staff was awesome.
Matthew, 2-night trip

8/10 Very good

easy to reach and nice starting point for most of the sightseeing spots
Bettina, 3-night trip

10/10 Exceptional

Wonderful Staff and property. Cannot speak highly enough how much we are enjoying staying here. Very accommodating and has great dining options!
Alex, 3-night trip

10/10 Exceptional

Nice hotel
Excellent property, great ocean view Only thing to keep in mind is some of the building is dated, such as some cracked tile in hallways, sink was cracked but not leaking, wallpaper bubbling. If you need visual perfection stay away, otherwise a great hotel But none of those items impaired our stay Staff was very friendly, helpful and knowledgeable
5-night trip

10/10 Exceptional

Good location
david, 3-night trip

6/10 Good

Nice location and view. Hotel middle of tne road.
The room was spacious with a large bathroom and balcony. They only clean rooms every 3 days unless requested. Some staff were wonderful. The cafe staff was very slow. Never checkedon us forgot request items. Breakfast and coffee were both cold. They provided 10$ coupon for cafe and restaurant. We only tried once. The towels were small and thin.
KAAREN, 5-night trip

6/10 Good

Wouldn't recommend to anyone
Nothing has been updated in years, paint is peeling, walls are dirty, the beds/pillows are so uncomfortable. Wouldn't recommend to anyone, and charging a resort fee to stay here is a joke, worst place we've stayed this trip
Katherine, 1-night trip

2/10 Poor

Very outdated. Old shower and toilets, flooring cracked.
1-night trip

8/10 Very good

Love the local hospitality of this place. Truly the only place worth staying at in Hilo.
1-night trip

10/10 Exceptional

Check in was easy, staff are very friendly and accommodating and very clean, comfortable and free breakfast
Antonia, 1-night trip

4/10 Fair

Will try not to stay here again
My room had quite a few cockroaches and the fitness room was very mouldy smelling. Uncomfortable and probably unsafe to workout there. The staff were very kind and friendly.
2-night trip

10/10 Exceptional

Hilo Hawaiian Hotel is fine.
The Hilo Hawaiian is a beautiful hotel with a sea side location. My only gripe was the included continental breakfast.
Keith, 3-night trip

8/10 Very good

Beautiful view of the bay. Good breakfast and lunch. Friendly people.
Gail, 2-night trip

10/10 Exceptional

Great location for vacation in Hilo area.
BIN, 5-night trip