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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayfront hotel in Hilo with outdoor pool and restaurant

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Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Exterior
Suite, 1 Bedroom, Ocean View | Living area
Room, Oceanfront
Sports facility
Lanai
Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Air conditioning
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is NZ$327
includes taxes & fees
16 Jun - 17 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Hilo Farmers Market - 3 min drive - 2.3 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.2 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Adjacent to a golf course, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a great choice for a stay in Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 30 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID – GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities such as fishing, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an on-site restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo, HI (ITO-Hilo Intl.) and 6 minutes' walk from Liliuokalani Park and Gardens. Travellers give top marks for the hotel's prime location.

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Restaurant
Ocean view
Bay
Parks
Bathroom
Food

What guests liked

  • Onsite parking is convenient and available, with some guests also appreciating the nearby park within walking distance. (23 reviews)
  • The on-site dining options offered delicious food with great views and convenient hours. (16 reviews)
  • The property offers convenient access to beautiful beaches and scenic coastal areas within walking distance. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

It was really nice
3-night trip

10/10

We spend two nights for exploring the area. Great stay. Good food.
2-night trip

8/10

Great location near the beach with dining options near by.
2-night trip

8/10

Good ocean view
1-night trip

6/10

Found hair of a previous guest in our bed, multiple strands. Parking was easy. Staff were fine. If the hotel raised the bar for cleanliness, they would do very well.
1-night trip

10/10

Room was clean and bed was comfortable. Extra pillows and towels requested were brought to room quickly. Appreciate being greeted by staff upon entering property. A smile goes a long way. No open breakfast like before but they do give a coupon for $10 off sit down breakfast at restaurant. Great views of Mauna Kea!
1-night trip

6/10

Nice view, old run down hotel
2-night trip

8/10

close to beach, lots of trees, free breakfast, spacious
3-night trip

10/10

Perfect for a short weekend trip. Great location.
2-night trip

10/10

Beautifu and convenient location! Family of 6 with two rooms. Wish there was conjoining rooms (door in between) but they did their best to get us side by side. The view outside our room was ANAZING! The restaurant is VERY expensive so we just ate outside the hotel. Uber eats does deliver as well. Close to all fun things like volcano park 50min drive, and farmers market 5-10mins away (we did rent a vehicle). Pics from 8th floor on the backside of the hotel. Overall great stay.
3-night trip

10/10

Loved our stay!
1-night trip

10/10

We stayed for 2 nights on vacation. Loved the location and view of the bay from our room. The staff was great! Loved being able to walk the park and to local restaurants. Will stay here again when in Hilo.
2-night trip

8/10

Nice views, nice area
3-night trip

10/10

First stayed at this hotel over 20years ago. As was the case then location is still beautiful over looking Hilo bay and next to magnificent gardens. Dined in the cafe on Saturday and Sunday nights as the restaurant only offered a rather expensive buffet. Hotel is showing its age in some respects but is still a nice place to stay.
3-night trip

10/10

The staff was friendly and helpful
1-night trip

10/10

Great property
2-night trip

10/10

What a great stay overlooking the bay and Japanese garden. Clean rooms, excellent customer service, restaurant on-site for breakfast and dinner: the hotel offers two discount coupons for the restaurant and a complimentary drink. I would definitely book again. If I have to critique then I would recommend updating the rooms a bit and better better bath products. Helpful tip… AC will not come on if balcony door is open. Room 530 ocean view 2-queens. Can’t wait to return.
1-night trip

10/10

It was nice and quiet place with a great view
1-night trip

10/10

Really really nice place
1-night trip

8/10

Nice location on the water next to coconut island.
2-night trip

10/10

Loved the Japanese garden next door.
2-night trip

10/10

The hotel is in a nice location that is very convenient.
1-night trip

10/10

Friendly staff!!
4-night trip

8/10

Great location beautifully views of Hilo bay
2-night trip

8/10

This is in a beautiful location and the staff were awesome - felt like there was some small issues (no housekeeping even with a four night stay without any extra toiletries being provided - we had to ask) and a couple of things in our room that probably should have been repaired but weren't. However, again, the location is fantastic and the staff were great.
4-night trip