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ibis Rotorua

3.5 star property
Rotorua hotel in city centre

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Photo gallery for ibis Rotorua

Property grounds
Front of property
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Restaurant
Reception
Nestled in a shopping district, ibis Rotorua offers an eco-friendly retreat near Polynesian Spa. Explore the nearby attractions or unwind in the garden, and take advantage of dry cleaning/laundry services to refresh your wardrobe. With bike rentals on-site and access to a nearby indoor pool, this hotel is perfect for active travelers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Electric vehicle charging point
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • WiFi in the lobby
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Communal living room
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is NZ$118
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Novotel Rotorua Lakeside

  • Pool
  • Parking available
  • Internet access
  • Free WiFi
7.8 out of 10, Good, (1002)
The price is NZ$279
includes taxes & fees
9 Mar - 10 Mar
Novotel Rotorua Lakeside
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About the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk
  • Tamaki Maori Village - 11 min walk
  • Rotorua Central Mall - 12 min walk
  • Polynesian Spa - 14 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬6 min walk
  • ‪Lone Star - ‬1 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Social Club - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk

About this property

ibis Rotorua

Ibis Rotorua puts you within a 10-minute drive of Skyline Rotorua. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours. Fellow travellers love the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

At a glance

DONE

Hotel size

    • 145 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Free off-site parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Water dispenser

What to do

  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Segway hire/tours nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Communal living room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for NZD 10.00 per day (rates may vary)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Does ibis Rotorua offer free cancellation for a full refund?

Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ibis Rotorua?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at ibis Rotorua?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at ibis Rotorua and nearby?

Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation nearby includes segway hire. Enjoy amenities such as a garden and access to a nearby indoor pool.

What's the area around ibis Rotorua like?

Ibis Rotorua is in the heart of Rotorua, a short 2-minute walk from Eat Street and 6 minutes' walk from Rotorua Night Market. Travellers give top marks for the hotel's prime location.

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ibis Rotorua Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location easy walk to many different restaurants. Breakfast was good also.
Michael, 1-night trip

10/10 Exceptional

Great lake views and desk space to work on laptop from - looking out at lake. Not much floor space in the twin room and the bathroom was basic and compact but everything was very tidy and adequate.
Mandy, 2-night trip

10/10 Exceptional

A break away in Rotorua
I quite enjoyed my stay at the Ibis Rotorua . Handy location to the lake . Simple but clean , tidy and warm . Staff were friendly and check in easy . I opted for the breakfast which is usual hotel spread but it had been there for a while so the hot food was a bit dried up . Otherwise my stay was great 🙂
Andrew, 1-night trip

8/10 Very good

Good location and spec - no frills but good
christopher, 2-night trip

6/10 Good

Ok room. Very squashed. Carpet obviously dirty pathches. Mark on shelf which looked wet but was hard like dried glue or similar.
1-night trip

8/10 Very good

Great place to stay just across from the waterfront and only 2 mins walk to main restaurants
Gavin, 2-night trip

6/10 Good

We booked a king bed room and were given a twin double, not happy about that. The booked breakfast was less than average and disappointing. The room cleanliness/ servicing was good Location was good Hotel condition average Would not recommend hotel
Geoff, 2-night trip

8/10 Very good

Very comfortable, facilities were great when you consider you cam use the attached Novotel too. The service at the lobby especially at checkin was shambolic withnone person trying to check everyone in and out, a duty manager came out to help her out and saved the day, but still had to wait for half an hour with no updates after habing to wait for the room (this was way after the checkin tome too).
Louise, 4-night trip

10/10 Exceptional

Great location, modern, good amenities
Dean, 1-night trip

6/10 Good

Ibis Rotorua
Check-in was very slow. We arrived 10 minutes before our scheduled check in time of 2:00 pm and had to wait an additional hour before our room was ready. There was a long line at reception until at least 6:00. Parking and laundry facilities were free and the location was good (close to lake)
Leslie J, 1-night trip

10/10 Exceptional

Great location, close to lakefront and easy walking distance to many restaurants and bars.
Tony, 2-night trip

4/10 Fair

Room poorly lit, no/bad toilettes, room not good, service not great. Only plus was the location
Swagata, 2-night trip

10/10 Exceptional

Comfortable bed warm room. Good service for the down turn in our economy!
Dame Areta, 1-night trip

8/10 Very good

Suited us perfectly. Conveniently located to a conference we attended Close to food, shops, parking and lake view. Affordable.
Emma, 2-night trip

10/10 Exceptional

Location is central.Many dining options around the area. All staff is very friendly.
Saba, 2-night trip

8/10 Very good

Good stay and location is very convenient to everywhere
Argeo Jasper, 1-night trip

8/10 Very good

The night waiter was incredibly helpful and the bed was comfy. Great for its price
1-night trip

2/10 Poor

Solid 1 star hotel.
Ibis Rotorua was terrible. Rooms were not ready until 2.5 hours after checkin time. Room was dirty and had very stained carpet. Broken chair in room. Could not enter building from downstairs carpark after 7pm as card reader was not working, had to walk up to street level and enter through front door. I would not recommend staying here.
Lee, 1-night trip

10/10 Exceptional

Nice rooms, great location, close to heaps of restaurants
Kelly, 1-night trip

10/10 Exceptional

Great place to stay close to town and eat street
Kelsi, 1-night trip

2/10 Poor

No keycards for 2 days
When we arrived in the early evening, they could not check us in because they couldn't make keycards. The had us and many others in the lobby area, for some time. We went out for dinner and came back around 10. They still had not figured out the keycard issue, they let us into our room, but could not issue a keycard. Next morning, still no keycard, in the evening they finaly had keycards for some rooms. We were one of "the lucky ones" who finally got a roomkey. Hotel parking spaces were very limited. fortunately street parking was available and free of charge.
4-night trip

8/10 Very good

Ideal location. Staff were friendly and accommodating. Pleasant stay.
Amanda, 3-night trip

10/10 Exceptional

Well priced. In town. Staff were good. No milk in room. Would be good I was asked if I wanted any at check in. Comfortable stay for a couple nights.
Mark, 2-night trip

10/10 Exceptional

Standard Ibis hotel. Clean, reasonably new, and economical. We are a family of three for couple of days for a small trip. It does the job. Lots of stress parking and limited hotel parking, but you can pay for $15 for a secure parking nearby Nevotel. If you are after a good stay at reasonable rates, Ibis can tick the box.
Yan, 2-night trip

10/10 Exceptional

Good location, service and value for money.
Kay, 1-night trip