San Francisco International Airport (SFO) - 13 min drive
San Carlos, CA (SQL) - 14 min drive
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 30 min drive
Oakland, CA (OAK-Oakland Intl.) - 44 min drive
San Mateo Station - 4 min drive
Hayward Park Station - 11 min walk
Hillsdale Station - 20 min walk
Restaurants
Taco Bell - 3 min walk
Jack's Restaurant & Bar - 9 min walk
Starbucks - 9 min walk
Kaizen Coffee - 5 min walk
Seapot - 3 min walk
About this property
The Catrina Hotel
At The Catrina Hotel, you'll be a short five-minute drive from San Francisco Bay and San Mateo County Event Center. Free perks include WiFi and self-parking. Fellow travellers say good things about the helpful staff.
Languages
English
At a glance
Hotel size
57 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Laundry facilities
Virtual front desk
Facilities
Safe-deposit box at front desk
Terrace
Humane treatment of captive wild animals
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Visual alarms in hallways
Handrails in stairwells
Stairwell handrail height (centimetres): 91
Front entrance ramp
Braille signage
Closed-captioned TV
Raised toilet seat
Raised toilet seat height (centimetres): 46
Grab bar near toilet
Toilet grab bar height (centimetres): 86
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in public areas
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Memory-foam mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Mini fridge
More
Access via exterior corridors
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per pet, per night
Policies
This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo
Frequently asked questions
Does The Catrina Hotel offer free cancellation for a full refund?
Yes, The Catrina Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Catrina Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Catrina Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Catrina Hotel?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at The Catrina Hotel?
No, this hotel doesn't have a casino, but Artichoke Joe's Casino (13-min drive) is nearby.
What is there to do at The Catrina Hotel and nearby?
Recommended spots to visit include San Mateo County Event Center (0.9 mi) and San Francisco Bay (3.7 mi), along with Kaiser Permanente Redwood City Medical Center (7.1 mi) and Filoli (7.8 mi).
What's the area around The Catrina Hotel like?
The Catrina Hotel is a short 18-minute walk from San Mateo County Event Center and 18 minutes' walk from Hillsdale Shopping Center.
The Catrina Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
27 January 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
26 January 2025
Every thing was okay, we have stayed here many times without issue, but this time our room shower, had no hot water at all. Im not exaggerating, not even luke warm. We had to take freezing cold showers. Not so great after a 2 day sports event. I was hoping the hotel would make it right somehow, but they just said " sorry " .
Kristina
Kristina, 1-night family trip
Verified Hotels.com guest review
6/10 Good
23 January 2025
NOT A HOTEL
ITS NOT A HOTEL and NO FRONT DESK STAFF
this is a 2 story motel. no lobby, no eating area.
and no desk clerk. you walk into the lobby and speak to a person from a computer screen.
it was clean and comfy BUT NOT A REAL HOTEL.
daniel
daniel, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 January 2025
Kristina
Kristina, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 January 2025
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2025
Check wasn’t the easiest. Waited at least 15 minutes before having access to their kiosk. The connection was so terrible that it just kept restarting itself. Had to wait for a front desk associate to come back to lobby to physically check myself and other waiting guest. Aside from that, everything else was fine.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
21 January 2025
Kristie
Kristie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 January 2025
DeKristie
DeKristie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 January 2025
They need to have someone at the front desk at all times. There’s a virtual check-in terminal that takes you to someone overseas. They’re not helpful. Pretty long wait to check in. When an actual in-person human helped us out, things moved quicker. Probably a 20-30 min wait to check in and only 3 of us in the lobby
Grayson
Grayson, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2025
Kevyn
Kevyn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
William and Denise
William and Denise, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 January 2025
Austin
Austin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
Comfortable, quiet.
Slept well.
Diana
Diana, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Micheal
Micheal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Patrick
Patrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Great choice
Excellent choice for a hotel near Belmont. I thought it was great. I was given clear instructions and had an easy digital check in. The room was super clean and comfortable. Large king bed, great sheets.
Fred
Fred, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Meh.
Bare minimum: only one chair, one small overhead light. The heater needed to be turned up to 86 degrees to feel comfortable, so it was running all night.
James
James, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Sería bueno q pongas más almohadas , por solo tuve dos almohadas , de ahí todo muy bien
Piero
Piero, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Tonya
Tonya, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Alan
Alan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 December 2024
Horrible
Elizabeth
Elizabeth, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Exelente service and clean areas I highly recommen