Located in Pakenham, Mercure Pakenham offers upscale comforts with a coffee shop and restaurant. Guests praise the helpful staff and enjoy perks like free self parking, an elevator, laundry facilities, concierge services and a banquet hall.
Located in the entertainment district, Mercure Pakenham is a great choice for a stay in Melbourne. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Pakenham Station is 14 minutes away.
Languages
English
At a glance
Hotel size
64 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The property charges 1.4 per cent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Services
Concierge services
Laundry facilities
Luggage storage
Facilities
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lowered locks/deadbolt
Low-height worktop and sink
Low-height bed
Grab bar near toilet
Grab bar in shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
45-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Sleep well
Soundproofed rooms
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: AUD 50 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Rollaway beds are available for AUD 45 per night
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 89 427 589 170
Also known as
Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham
Frequently asked questions
Does Mercure Pakenham offer free cancellation for a full refund?
Yes, Mercure Pakenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Pakenham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Pakenham?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Pakenham?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near Mercure Pakenham?
Yes, there's an on-site restaurant.
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Mercure Pakenham Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 November 2024
Such a great place
Manpreet
Manpreet, 1-night trip
10/10 Exceptional
8 October 2024
easy to access, park, get a meal
Heather
Heather, 1-night trip
8/10 Very good
25 August 2024
Really friendly staff and very kind and welcoming.
Emily
Emily, 1-night trip
10/10 Exceptional
4 July 2024
Beautiful quiet spot, great dining options nearby, and a beautiful suite
Brendan
Brendan, 1-night trip
10/10 Exceptional
22 July 2023
Love staying here, extremely comfortable and quality facilities.
Tanya
Tanya, 1-night trip
10/10 Exceptional
12 July 2023
A wonderful hotel!
Ruth
Ruth, 1-night trip
10/10 Exceptional
23 October 2023
Yet again, a very comfortable stay.
Michael
Michael, 4-night trip
10/10 Exceptional
25 September 2022
A fantastic place to stay, beds and pillows are super comfy and the staff are very pleasant and helpful
Nicolas
Nicolas, 1-night trip
10/10 Exceptional
20 July 2024
Great value
Joshua
Joshua, 1-night trip
10/10 Exceptional
8 June 2024
Staff was friendly and accommodating. Will come
Back there again.
S
S, 2-night trip
10/10 Exceptional
10 June 2023
Great location
Wayne
Wayne, 1-night trip
10/10 Exceptional
21 April 2023
Well presented and really enjoyed our stay. Bed and facilities very nice. Will definitely stay again.
Tanya
Tanya, 1-night trip
10/10 Exceptional
13 January 2024
Excellent hotel!
We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Terence
Terence, 1-night trip
10/10 Exceptional
12 January 2024
Very nice staff and very big clean room.
Yi
Yi, 1-night trip
10/10 Exceptional
25 June 2024
location
Geoffrey
Geoffrey, 2-night trip
10/10 Exceptional
23 November 2023
The place It was very beautiful and relaxing and quite even with the pub nexted door and the stuff was very friendly and helpful.
Raymond
Raymond, 1-night trip
10/10 Exceptional
27 November 2023
Good for a business trip.
Jiefei
Jiefei, 1-night trip
10/10 Exceptional
5 March 2023
The Hotel is very new and easy to find, had spacious room size, Highly recommend
Alan
Alan, 1-night trip
10/10 Exceptional
27 July 2024
Tidy, friendly, nothing to fault
Simon
Simon, 1-night trip
10/10 Exceptional
22 April 2024
Very good value. Friendly staff. Comfortable rooms very functional
Matthew
Matthew, 3-night trip
10/10 Exceptional
12 November 2023
great team and hotel
great staff service with a smile from arrival to departure the hotel was in perfect condition throughout room was modern comfortable and 5 star bed great in everyway.
anthony
anthony, 1-night trip
10/10 Exceptional
2 April 2023
Amazing from the moment we walked in!
Renae
Renae, 1-night trip
10/10 Exceptional
16 March 2023
Loved everything about the motel.
Sue
Sue, 1-night trip
10/10 Exceptional
12 April 2023
Excellent place and support staff
Uale S
Uale S, 5-night trip
10/10 Exceptional
16 April 2023
Overall a lovely stay as soon as you walk it smells clean and fresh very inviting