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Casa Cristal

3.0 star property
Pension within easy reach of Plaza Las Americas

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Exterior
Interior detail
Interior detail
Deluxe Room
Interior detail
Casa Cristal in Downtown Cancun offers a charming retreat. Connect to free in-room WiFi, enjoy the outdoor furniture, and park with ease. Guests praise the convenient location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (6)

  • Housekeeping once per stay
  • Air conditioning
  • Communal living room
  • Microwave in a common area
  • Fridge in a common area
  • Limited hour front desk

Feel at home (4)

  • Television
  • Coffee/tea maker
  • Limited housekeeping
  • Free self-parking
The current price is NZ$87
includes taxes & fees
12 Mar - 13 Mar

Room options

View all photos for Elite Room

Elite Room

Elite Room

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Digital channels
Wardrobe
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Coffee/tea maker
Digital channels
Wardrobe
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Hotel Colonial San Carlos Cancún Centro

  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.2 out of 10, Good, 91 reviews
Hotel Colonial San Carlos Cancún Centro
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About the area

Map
9 Priv. Cráter, Cancun, QROO, 77505

What's nearby

  • Dubai Palace Casino - 13 min walk - 1.1 km
  • Plaza Las Americas - 14 min walk - 1.2 km
  • Plaza 28 - 2 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.9 km
  • Playa Tortugas - 10 min drive - 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive

Restaurants

  • ‪Boston's Pizza Cancún - ‬5 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Casino Royal Yak - ‬11 min walk
  • ‪Café Antoinette - ‬3 min walk
  • ‪Vips - ‬11 min walk

About this property

Casa Cristal

When you stay at Casa Cristal, you'll be a short five-minute drive from Plaza Las Americas and Plaza 28. Guests will have free perks such as WiFi and self-parking. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 2 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Services

  • Front desk (limited hours)

Facilities

  • Communal living room
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Housekeeping (once per stay)

Fees & policies

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Cristal Cancun
Casa Cristal Pension
Casa Cristal Pension Cancun

Frequently asked questions

Does Casa Cristal offer free cancellation for a full refund?

Yes, Casa Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Cristal?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa Cristal?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Cristal?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Casa Cristal?

No, this pension doesn't have a casino, but Royal Yak Casino and Sports Book (12-min walk) and Dubai Palace Casino (13-min walk) are both nearby.

What's the area around Casa Cristal like?

Casa Cristal is a short 14-minute walk from Plaza Las Americas and 13 minutes' walk from Dubai Palace Casino.

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Casa Cristal Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The translation to English is: My time at Casa Cristal was wonderful. This place is managed by such a caring couple. It's a genuine local experience awaiting you. They will make you feel at home and ensure your well-being. I highly recommend this place for any stay; they are trustworthy people who truly enjoy hosting!
SALIMA, 1-night trip

10/10 Exceptional

The proprietor is friendly and kind. We arrived late due to an almost two hour delay at the toll booth between Piste de Chichen Itza and Cancun. We stayed in a room upstairs with a common hall bathroom. The room had it's own air conditioning. We left for our flight early the next morning, so we didn't get to do anything but sleep and shower. The proprietor had to unlock the front door and gate to let us out. The room was well decorated and comfortable. There is a mini fridge and television that you have to plug in when you arrive. The refrigerator is listed for food only with a sign saying not to plug it in for one bottle of water. Getting to the property required me calling to be led to the correct house. This is in a neighborhood off a main road.
Joseph, 1-night trip

10/10 Exceptional

Excelente alternativa para estar en la Cancun ciudad, muy bien ubicado y la atención de Alma es increíble! Super amable! El lugar con mucha calidez y con todo lo necesario para una estancia comoda!
Enrique, 1-night trip

10/10 Exceptional

Elizabeth, 1-night trip

10/10 Exceptional

Maria Ignacia, 1-night trip

10/10 Exceptional

Claudia, 1-night trip

10/10 Exceptional

Muy grata mi estancia y la anfitrina muy buena excelente , muchas gracias por todo .
Jose L, 4-night trip