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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Quest on Chapel, Melbourne, Australia

4.5-star4.5 stars
651 Chapel St, Melbourne, VIC, 3141, Australia

Upscale apartment with kitchen, near Royal Botanic Gardens
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Food
Delicious food
Service
Fantastic service
Location
Great location
Value
Fairly good value for money

Quest on Chapel, Melbourne, Australia

from NZ$158
  • Executive One Bedroom Apartment
  • Two Bedroom Apartment
  • One Bedroom Apartment
  • One Bedroom Deluxe Apartment

What’s around Quest on Chapel, Melbourne, Australia

Landmarks

  • In South Yarra
  • Royal Botanic Gardens - 28 min walk
  • Rod Laver Arena - 33 min walk
  • Melbourne Cricket Ground - 40 min walk
  • SEA LIFE Melbourne - 2.8 mi / 4.5 km
  • Melbourne Central - 2.8 mi / 4.6 km
  • Crown Casino and Entertainment Complex - 2.9 mi / 4.6 km
  • Melbourne Convention and Exhibition Centre - 3.1 mi / 5 km

Getting around

  • Tullamarine Airport (MEL) - 35 min drive
  • Melbourne, VIC (MEB-Essendon) - 31 min drive
  • Flinders Street Station - 5 min drive
  • Spotswood Station - 12 min drive
  • Showgrounds Station - 13 min drive
  • South Yarra Station - 7 min walk
  • Hawksburn Station - 16 min walk
  • East Richmond Station - 16 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 46 apartments
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 10 AM
The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Things to do
  • Free use of nearby fitness center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate dining area
  • Number of living rooms 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

Quest on Chapel, Melbourne, Australia’s small print

Also known as

  • Quest Chapel
  • Quest Chapel Apartment
  • Quest Chapel Apartment South Yarra
  • Quest Chapel South Yarra
  • Quest On Chapel Hotel Melbourne
  • Quest On Chapel Melbourne
  • Quest on Chapel Apartment
  • Quest on Chapel South Yarra
  • Quest on Chapel Apartment South Yarra

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property.

Optional extras

Late check-in after 11 PM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)

Self parking costs AUD 30 per day

Parking is available nearby and costs AUD 20 per night

Rollaway beds are available for AUD 40.0 per day

Cribs/Infant beds are available for AUD 5.00 per night

Airport shuttle service is offered for an extra charge of AUD 79 per vehicle

Airport shuttle for children between the ages of 2 and 18 costs AUD 79.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quest on Chapel, Melbourne, Australia

  • Are pets allowed at Quest on Chapel?
    Sorry, pets aren't allowed.
  • Is parking offered at Quest on Chapel?
    Yes. Self parking costs AUD 30 per day. Parking spots may be limited.
  • Is airport shuttle service offered by Quest on Chapel?
    Yes, an airport shuttle is available. The charge is AUD 79 per vehicle.
  • What are the check-in and check-out times at Quest on Chapel?
    You can check in from 2 PM to 11 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability).
  • What is there to do near Quest on Chapel?
    Recommended spots to visit include Royal Botanic Gardens (1.5 mi) and Rod Laver Arena (1.7 mi), along with Melbourne Cricket Ground (2 mi) and SEA LIFE Melbourne (2.8 mi).
  • Are there restaurants at or near Quest on Chapel?
    Yes. Nearby restaurants include Flinders Lane (2.6 mi).

Recent reviews

Fabulous 8.6 From 87 reviews

Good 6.0
OK
A bit noisy with thin walls and building works next door. Sheets, whilst new were a bit plastic like
us1 night family trip
Exceptional 10.0
Happy
Girl on reception was super happy, friendly and helpful!.
Ash, au1 night romance trip
Very good 8.0
Great location
Great location. Good roomy apartments
Wendy, au4 night romance trip
Very good 8.0
Hit and Miss Housekeeping
The housekeeping was very inconsisitent. When we arrived there was half of a cold can of energy drink on the kitchen bench. Our room was not serviced on the first day until after 4.30pm, and no laundry detergent was left. We undersatnd the quaint no servicing on Sunday policy, but on Monday our room wasn't serviced until after 5pm, with no toilet paper left (or laundry detergent). Thats well over 48 hours with no servicing. The reception staff were amazing, but I do believe that the housekeeping is severely understaffed. As we stayed for a week, we probably experienced the problems more consistently than a normal one or two day stayer would. Hopefully, our feed back will help- we were delighted with all other aspects of our stay.
Bruce, au7 night romance trip
Exceptional 10.0
Good accommodation in a good location
Location suited my business travel. Great staff and close to many facilities.
Henk, au1 night business trip
Poor 2.0
Duvets have marks like Menstrual fluid. Disgusting
Disgusting linen... I was so so upset when I woke up in the morning and notice disgusting duvet with something like Menstrual fluid and blood and long hair. I checked in at night and I didn't notice this when I went to bed but saw it in the morning when the sheet was moved away... I was so disgusted.. Seems the bed was not changed after earlier guest seems had sex or whatever... Next day hen I came back from work, my room door was open and not closed by room service .. reception didn't care and said it "well it did happen" I asked for manager but never heard back from them... VERY BAD unpleasant experience.... WIFI is not free... Photos for the sheets are uploaded with these comment but not sure if Hotels.com will show them..
au2 night business trip
Exceptional 10.0
Great staff
The staff on reception, especially Tara, were absolutely lovely! Room was nice and big and the location was ideal. Will definitely be back.
Lauren, au2 night business trip
Good 6.0
Not sure why the receptionist insist to charge me A$20 as late check out charge (check out time 10am and I checked out at 11:am). The receptionist claimed she called my room 4 times but I already informed the hotel the phone was not working when I checked in 2 days earlier. No one bother to fix the phone during my 2 days stay then charge me A$20 because they can't reach me! Someone knocked the door when I was in the bathroom....how wonderful!
Man Hung, us2 night family trip
Very good 8.0
Enjoyed stay at quest on chapel
It was clean and comfortable at a good rate. Shops,supermarket and food places were all in a convenient distane away. We would recommend people to stay there.
au2 night romance trip
Exceptional 10.0
Great apartment and location
Excellent experience at Quest on Chapel. Will definitely return. Great location, 5 minutes to South Yarra Station. Tara at reception was an angel. Nothing was too much for the staff at Quest. Our rate was amazing and we were pleasantly surprised at the size of the apartment. Upgraded bathroom - extremely well equipped kitchen. Wifi is in the process of being upgraded so was a bit intermittent but we weren't there to use electronics! Close to Prahran market and many lovely coffee shops and restaurants.
Elise, ca9 night romance trip

Quest on Chapel, Melbourne, Australia

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