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YHA Rotorua

5.0 star property
Upmarket hotel in Rotorua

8.4/10 Very good

254 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Laundry facilities
1278 Haupapa Street, 1278, Rotorua, Bay of Plenty Region, 3010
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • WiFi in the lobby
  • Terrace
  • Garden
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills
  • Luggage storage
For families
  • Garden
  • Terrace
  • Laundry facilities
  • BBQ(s)
  • Free self-parking
  • Free toiletries

Room options

About this area

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive


  • El Mexicano Zapata - 5 min walk
  • Pig & Whistle Historic Pub - 4 min walk
  • Kfc - 8 min walk
  • Chimney Indian Restaurant - 6 min walk
  • Capers Epicurean - 7 min walk

About this property

YHA Rotorua

Enjoy your visit to Rotorua with a stay at YHA Rotorua. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like the helpful staff and WiFi.


Chinese (Mandarin), English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)
  • No alcohol served on site

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • BBQs

What to do

  • Hiking/biking trails nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Computer station


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike storage


  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Bike parking


  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)


  • Chinese (Mandarin)
  • English
  • Russian
  • Spanish

Room amenities

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels


  • Housekeeping (on request)
  • In-room safe

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Continental breakfast is offered for an extra charge of approximately NZD 7.50 to 11.50 for adults and NZD 7.50 to 11.50 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.


<p>This property does not have lifts.</p><p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>This property accepts major credit cards, debit cards and cash.</p>

Also known as

Rotorua Backpacker
Rotorua YHA
YHA Backpacker Hostel Rotorua
YHA Rotorua
YHA Rotorua Backpacker
YHA Rotorua Hostel
YHA Rotorua Hotel
YHA Rotorua Hostel
YHA Rotorua Rotorua
YHA Rotorua Hotel Rotorua

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at YHA Rotorua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at YHA Rotorua?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at YHA Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at YHA Rotorua?
You can check in from 2 PM - 7:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at YHA Rotorua and nearby?
Have fun with nearby activities such as hiking, skydiving and zip-lining. YHA Rotorua also has a garden.
What's the area around YHA Rotorua like?
YHA Rotorua is a short 6-minute walk from Eat Street and 8 minutes' walk from Rotorua Central Mall. Travellers say that this hotel is in a good location.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Very clean kitchen & easy to use
1-night trip with friends
Verified Expedia guest review

6/10 Good

Anita, 1-night trip
Verified guest review

10/10 Exceptional

Excellent amenities.. just one thing. Would be nice to have a chair in the double room. They're big enough....just disappointed that guests don't respect the place and do their dishes or clean up properly after themselves etc..we will be back though for sure.
3-night romance trip
Verified Expedia guest review

8/10 Very good

TEHEREKIEKIE, 2-night trip
Verified guest review

6/10 Good

Great for people without children. We booked via Expedia however we were booked into a room that was not safe for our baby the staff at the accommodation were amazing and sorted much faster then the 5 hour wait on the phone for Expedia.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was very clean and well located, our expectations were exceeded. We will use this hostel in the future.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Just spoil by noisey people next door much later than 10pm
1-night romance trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Wotif guest review

8/10 Very good

The location is very good very near every tourist spot around the city center. The room is ok enough for a short stay for 2 people but the shower head is old and needs a new one so showering is much better (its holes are so small) aside from that everything is ok and we enjoyed our stay as it's not crowded and no neighbors pretty much us for the whole area of family units with ensuite. The staffs are helpful.
Eve, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice stay, big common kitchen and plenty of car parks
1-night trip with friends
Verified guest review