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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Ambassador Thermal Motel, Rotorua, New Zealand

3.5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Free WiFi
  • Microwave
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040, New Zealand

3.5-star hotel with outdoor pool, near Polynesian Spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Children's pool
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect™ Rewards stamps here
  • Its a great home away from home. Close to everything and really good value for your money…Jan 5, 2020
  • Horrible experience with service. Would not acknowledge problem and even told us we…Apr 27, 2019

Ambassador Thermal Motel, Rotorua, New Zealand

from NZ$144
  • Studio
  • Standard Apartment, 1 Bedroom
  • Standard Apartment, 2 Bedrooms

What’s around Ambassador Thermal Motel, Rotorua, New Zealand


  • Heart of Rotorua
  • Polynesian Spa - 8 min walk
  • Rotorua i-SITE Visitor Centre - 5 min walk
  • Eat Street - 5 min walk
  • Sir Howard Morrison Performing Arts Centre - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Government Gardens - 5 min walk
  • Blue Baths - 6 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2:00 PM-8:30 PM
  • Check-out time is 10 AM
The front desk is open daily from 8:00 AM - 8:30 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Things to do
  • Indoor pool
  • Outdoor pool
  • Bicycle rentals nearby
  • Children's pool
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Daily housekeeping

Ambassador Thermal Motel, Rotorua, New Zealand’s small print

Also known as

  • Ambassador Thermal
  • Ambassador Thermal Motel Hotel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Motel Hotel Rotorua
  • Ambassador Thermal Motel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Rotorua
  • Ambassador Thermal Hotel Rotorua


This property does not have elevators.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Optional extras

Cribs/Infant beds are available for NZD 15.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ambassador Thermal Motel, Rotorua, New Zealand

  • Does Ambassador Thermal Motel offer free cancellation for a full refund?
    Yes, Ambassador Thermal Motel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ambassador Thermal Motel?
    Yes, there's free self parking.
  • Is there a pool at Ambassador Thermal Motel?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Ambassador Thermal Motel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ambassador Thermal Motel?
    You can check in from 2:00 PM to 8:30 PM. Check-out time is 10 AM.

Recent reviews

Fabulous 8.6 From 155 reviews

Very good 8.0
Comfy beds and a Great Welcome
Great welcome and rooms were freshly painted. Beds were very comfy. Aircon was a bit tired but the fans worked well during our 4 night stay. I had called ahead to request a ground floor unit for my elderly parents and they reorganised things to accommodate us. Very grateful for that.
Christine, nz4 night family trip
Very good 8.0
Comfortable stay
Great location, super 2 bed unit. The bed was comfortable, linen and towels too. The unit was well equipped, though we did not need them. Close to the centre, lake and eating places. I have stayed there before and will do so again.
Tazmina, nz2 night trip with friends
Exceptional 10.0
Always a good, dependable place to stay.
Evelyn, nz2 night trip
Very good 8.0
Historic Rotorua
We booked a 2 bedroom family unit. The room was cleaned and spacious for a family of 6. We did not have the time to try the thermal pool but the hot shower was good enough. Plenty of parking spaces in the evening and location was near to attraction places.
Adi, nzFamily trip
Very good 8.0
Great Central Spot
Great central spot - perfect for the wedding we went to on the Lake.
Maree, nz1 night romance trip
Exceptional 10.0
Excellent value
Would definitely book here again. Great value for money. Great location. Made use of both spa and pool.
katarina, nzFamily trip
Very good 8.0
Went for a family trip, great room for a family of 5, nice mineral pool, only problem was no air conditioning in the room.
Chad, nz1 night family trip
Exceptional 10.0
Clean and well located motel
Perfect location in Rotoura, close to restaurants, bars, the lake front and the Polynesian spa. There was free on street parking next to the motel which was handy. The room was large and clean and had what we needed with a small kitchenette and balcony.
gb2 night trip
Very good 8.0
Value for money
Nice motel in a quiet corner within walking distance to the town centre. Check-in was friendly and fuss-free. The kitchenette was very well equipped. For the price paid, it was pretty value for money.
sg1 night family trip
Very good 8.0
Room size is good
The room size is good , however as for the location it is not really central within walking distance to cafes and restaurants. There is no air conditioner in the room and summer can be hot and warm even though there is a fan. The reception is helpful in local guide and attraction.
Bey Ser, au2 night trip

Ambassador Thermal Motel, Rotorua, New Zealand

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