The staff at Quest on Hobson were wonderful, however the facility itself was dated, and in need of significant upgrade. Not a 4 star facility at all. We had gouges in the wall, old paint, the shower had a hole in the ceiling that the batts were coming out of, cracked floor tiles, the shower drain cover was unconnected and floating and the heat pump didn't work (it was freezing). One fork also didn't serve 2 people very well. Disappointing.