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1 room, 2 adults

Element Vancouver Metrotown

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7, Canada

3.5-star hotel with indoor pool, near Metropolis at Metrotown
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Excellent def recommend. Friendly staff, clean and great view.Dec 24, 2020
  • Staff is rude and terrible, charge you extra and lie Dec 11, 2020

Element Vancouver Metrotown

from NZ$198
  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking
  • Junior Studio, 1 King Bed, Non Smoking

What’s around Element Vancouver Metrotown


  • In Metrotown
  • Metropolis at Metrotown - 9 min walk
  • Burnaby Hospital - 37 min walk
  • Central Park - 21 min walk
  • British Columbia Institute of Technology - 29 min walk
  • Deer Lake - 35 min walk
  • Burnaby Village Museum - 2.6 mi / 4.1 km
  • Canlan Ice Sports Burnaby 8 Rinks - 2.9 mi / 4.7 km

Getting around

  • Vancouver International Airport (YVR) - 28 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 28 min drive
  • Pitt Meadows, BC (YPK) - 32 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 145 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Vancouver Waterfront Station - 15 min drive
  • Port Moody Station - 17 min drive
  • Metrotown Station - 9 min walk
  • Patterson Station - 10 min walk
  • Royal Oak Station - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others


  • Pets stay free

  • Restrictions apply*

  • Up to 50 lbs

  • Pets must be supervised


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Onsite self parking (CAD 19 per night; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 4373
  • Conference space size (meters) - 406
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Trattoria Burnaby - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Element Vancouver Metrotown’s small print

Also known as

  • Element Vancouver Metrotown Hotel Burnaby
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown Hotel Burnaby


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 19 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Element Vancouver Metrotown

  • Does Element Vancouver Metrotown offer free cancellation for a full refund?
    Yes, Element Vancouver Metrotown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Element Vancouver Metrotown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Element Vancouver Metrotown?
    Yes. Self parking costs CAD 19 per night. Electric vehicle charging is available.
  • Is there a pool at Element Vancouver Metrotown?
    Yes, there's an indoor pool.
  • Are pets allowed at Element Vancouver Metrotown?
    Yes, pets are welcome, with a maximum weight of 50 lbs per pet.
  • What are the check-in and check-out times at Element Vancouver Metrotown?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Element Vancouver Metrotown?
    Yes, Trattoria Burnaby offers Italian cuisine. Nearby restaurants include Green Basil Thai (3-min walk), Reflect social dining + lounge (3-min walk), and Sushi Garden (3-min walk).
  • Is there an onsite casino at Element Vancouver Metrotown?
    No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
  • What is there to do at Element Vancouver Metrotown and nearby?
    Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. Element Vancouver Metrotown also has a picnic area and a garden.

Recent reviews

Superb 9.0 From 488 reviews

Exceptional 10.0
Better than most
Clean and professional. Simple check in and out. Good service. Close to amenities.
Brett, ca2 night business trip
Exceptional 10.0
Great hotel with nice kitchen. Feels like home! Very convenient location with excellent transportation, mall, restaurants, supermarkets etc.
GS, ca3 night romance trip
Exceptional 10.0
Spontaneous trip
Amazing cite little room very classy everything you could want 4 min walk from metro town Great Italian restaurant downstairs
Teddy, ca1 night trip
Exceptional 10.0
Clean and comfortable with modern amenities, loved the floors, layout of our studio, kitchen area and spacious fridge! Lovely bathroom with the big rain head shower. Really felt at home for our city stay. Breakfast CoVid style was adequate. Pods for coffee and kettle, teabags a nice welcoming touch. Friendly staff, felt safe. Enough towels and paper products, all perfect! Thank you ! We will return! Central location .
ca5 night romance trip
Exceptional 10.0
Sparkling clean
Michael Ming, ca2 night trip
Exceptional 10.0
Clean room, great location. Parking is also convenient.
CX, ca1 night family trip
Good 6.0
The hotel was impeccible and we'll appointed. Staff very helpful and courteous. Our only complaint with the accomodation s was the comfort of the beds. The mattresses need replacement, pillows as well were not as supportive as we normally find in hotels. Sleep is the most important thing in a hotel, and for this reason alone we would need to reconsider booking this hotel again.
Dianne, ca3 night trip
Exceptional 10.0
Nice and clean room, courteous staff, and a prime location. Also has nice parking
ca2 night romance trip
Exceptional 10.0
Very nice stay. Staff was great and close to everything. Will stay again.
Jeff, ca3 night business trip
Exceptional 10.0
Quiet and safe location. Rooms are immaculate. Pet friendly with convenient parking. Metropolis is only a short walk away. Would definitely stay here again.
KL, ca2 night family trip

Element Vancouver Metrotown