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Resorts World Sentosa - Festive Hotel (SG Clean)

Luxury hotel with outdoor pool, near Universal Studios Singapore

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from July 1 2020 to March 31 2021 (dates subject to change).

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  • Pool
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Guest Room View. Image 1 of 25.
1 / 25Guest Room View
7.4.Good.
  • House keeping us slow only come around 5.30pm

    Mar 19, 2020

  • Long breakfast queues at Hard Rock and they only offer sets. The rooms are old and the…

    Mar 13, 2020

See all 321 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Dining options
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 447 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
This property is closed from July 1 2020 to March 31 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Enter dates for 2 guests

  • Deluxe Room
  • Deluxe Family King
  • Deluxe Family Room (Free Attraction Tickets for 2 Adults)

Location

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk

What’s around

Landmarks

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
  • Siloso Beach - 10 min walk
  • Palawan Beach - 12 min walk
  • VivoCity - 18 min walk
  • Mount Faber Park - 22 min walk
  • Singapore Cruise Centre - 1.5 mi / 2.5 km

Getting around

  • Changi Airport (SIN) - 30 min drive
  • Singapore (XSP-Seletar) - 40 min drive
  • Senai International Airport (JHB) - 67 min drive
  • JB Sentral - 52 min drive
  • HarbourFront Station - 22 min walk

At a glance

Hotel size

  • This hotel has 447 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Resorts World Sentosa Festive Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Singapore
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa Festive Singapore
  • Resorts World Sentosa Festive
  • Festive Hotel Singapore
  • Festive Singapore
  • Festive Hotel

Optional extras

Rollaway beds are available for SGD 82.39 per day

Full breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 14.48 for children (approximately)

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Resorts World Sentosa - Festive Hotel (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 1 2020 to March 31 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Din Tai Fung (3-min walk), Slappy Cakes (4-min walk), and Malaysian Food Street (5-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (1-min walk) and Marina Bay Sands Casino (15-min drive) are both nearby.
  • Resorts World Sentosa - Festive Hotel (SG Clean) has an outdoor pool and a fitness center.
7.4.Good.
  • 8.0.Very good

    Enjoyed holiday

    Safety locker have been locked.. Called for come to check, waited about 1 hour and keep calling to reminder. Breakfast serve by set menu.

    1 night family trip, Mar 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Saved my days

    Very helpful staff especially the front desk Manager Zong, extended assistance when my cruise got cancelled and switched my dates to stay at Festive Hotel. The place is very accessible to all Sentosa attractions, high end stores and shopping, etc. Highly recommended to book your next Singapore trip.

    Jocelyn, 2 night family trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    My family and I did a 2D1N staycation in early February 2020. It's been over a month since, and I still find myself having to leave this negative review now, because I simply can't let it go: with the immensely negative experience at check-out, and terrible after-service, it's no wonder that the only impression that has lasted is an ugly one! During check-in, we were told that there would be free parking for all hotel guests. However, no further instruction was given as to how the free parking would be activated. Upon check-out, we had asked at the reception counter, just to be sure, if we would be charged any parking fees now that we were leaving the hotel. The reception staff simply replied that there would be no charges, and once again, there was no advice on anything else that needed to be done. Lo and behold, when we drove out of the carpark, we were slapped with a $40+ parking fee! Confused, we drove back to the hotel porch, and sought help from the reception staff. It was only then that the concierge informed us that we should have asked them for a free parking ticket first. Long story short, the reception staff made no attempt to mediate the situation, assigned blame to their colleagues in the concierge team, and blamed us for not having explicitly asked for a parking ticket. I don't know about you, but all the other hotels I have ever been to would've agreed that THE ONUS IS ON THE HOTEL STAFF TO PRE-EMPT THEIR HOTEL GUESTS' NEEDS.

    1 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice family hotel close by to all attractions in Resorts World.

    2 night family trip, Jan 20, 2020

    Verified Expedia guest review

  • 6.0.Good

    Dirty

    All The staff very good and professional. The room, Dirty, carpet & bathroom, very old, need renovation. There are ants in the room too.

    2 night family trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly staff. Our room is clean and smell fresh. They even made the sofa bed ready with bedsheet laid for the night without having to request.Thank you!

    1 night family trip, Dec 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The room was bare- no drawers, no chairs on the balcony, no milk in the fridge. No room service. Minimal staff. No fruit. Would not stay at the hotel and not on sentosa. The purpose is to get tippy the to spend $$ in all their fancy restaurants. Couldn't even but fresh fruit for during the day or a sandwuch, without a train ride. Very expensive & fancy meals

    Cara, 4 night family trip, Dec 21, 2019

    Verified Lastminute guest review

  • 6.0.Good

    Location and convenient, walking distance to universal studio and other attractions Maintenance & Services are poor, some of the staff has little curtsy & lagging in hospitality.

    Zaigham, 4 night family trip, Dec 18, 2019

    Verified Expedia guest review

  • 6.0.Good

    The Festive was the worst resort hotel I've stayed in but overall it wasn't terrible. Issues started at check in. I booked a room online for a family of 3 and they gave us a bare room with only a king bed and a fridge. There was nowhere for a third person to sleep and a rollaway bed cost $80 a night so we ended up moving to a family suite for the same cost. The website said all resort hotel guests were allowed to use other resort pools but that turned out to be false and the Festive pool wasn't very well-suited for kids. The included breakfast was located in the Hardrock hotel and we were required to walk past the lovely smelling smoke pit to get there. The rooms weren't very clean but not gross. There was no carpeting and every room had an incredibly heavy chair that could be heard scraping across the floor at all hours of the night. The cleaning staff left a master key in our room which made me feel uneasy about how often they gave others access to everyone's room.

    Whit, 9 night family trip, Dec 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    The front desk staff that checked us in was quite cold and not very friendly. The overall room was a bit run down.

    Steven, 2 night family trip, Dec 7, 2019

    Verified Hotels.com guest review

See all 321 reviews