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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Free minibar, in-room safe, desk, soundproofing
Water park
Water park
Water park
Free minibar, in-room safe, desk, soundproofing

Overview of Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4.0 star property
4-star hotel with outdoor pool, connected to the convention centre, near Sunway Pyramid Mall

8.8/10 Fabulous

373 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Bandar Sunway
  • Sunway Pyramid Mall - 1 min walk
  • Paradigm Mall - 17 min drive
  • University of Malaya - 10 min drive
  • Bukit Jalil National Stadium - 12 min drive
  • Mid Valley Megamall - 12 min drive
  • 1 Utama - 26 min drive
  • Kuala Lumpur Sentral - 20 min drive
  • Petaling Street - 15 min drive
  • I-City - 16 min drive
  • Merdeka Square - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 16 min drive
  • Kuala Lumpur International Airport (KUL) - 42 min drive
  • SS 15 - 3 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 5 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 24 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • HotPot Kitchen - 1 min walk
  • Menya Miyabi Hokkaido Ramen - 1 min walk
  • The Brew House - 2 min walk
  • 香港仔车仔面麵 Hk Boy Cart Noodle Sunway Pyramid - 1 min walk
  • Cafe West - 2 min walk
Map

About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Placing you within a 15-minute drive of Sunway Pyramid Mall and Bukit Jalil National Stadium, Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers an airport shuttle (available on request) for MYR 170 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. This upmarket hotel is also within a short drive of Mid Valley Megamall. Fellow travellers say good things about the helpful staff and location.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 401 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Covered on-site self-parking (MYR 15 per night; includes in/out privileges)
  • On-site valet parking (MYR 25 per night)

Transfers

  • Airport shuttle from 7:00 AM to 11:30 PM*

Off-site

  • Free area shuttle

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift

Languages

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 54.80 for adults and MYR 26 for children
  • Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip. Maximum occupancy 4)

Parking

  • Covered self-parking costs MYR 15 per night with in/out privileges
  • Valet parking costs MYR 25 per night
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Frequently asked questions

Does Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offer free cancellation for a full refund?
Yes, Sunway Lagoon Hotel (formerly Sunway Clio Hotel) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Sorry, pets aren't allowed.
Is parking offered on site at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes. Self-parking costs MYR 15 per night. Valet parking costs MYR 25 per night.
Is an airport shuttle service offered by Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
What are the check-in and check-out times at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Sunway Lagoon Hotel (formerly Sunway Clio Hotel) and nearby?
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes, there's an on-site restaurant.
What's the area around Sunway Lagoon Hotel (formerly Sunway Clio Hotel) like?
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) is a short 1-minute walk from Sunway Pyramid Mall and 12 minutes' walk from Sunway University. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Comfortable
Comfortable stay.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Lye Soon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Check in was easy and fast. Surprised that they do not provide complementary parking. Charge is RM15 per day.
Hanson, 3-night trip
Verified Expedia guest review

8/10 Very good

A good hotel that could be great
1. The rooms were sufficiently large for 3 adults. Had we known, we could have just booked a room instead of two. 2. The super-king bed was firm and comfortable, however, the bedding tends to be "warm" towards the early morning - it disrupts a good night rest. We had the room temp set at 17deg C, yet constantly waking up. The bedding material is perhaps unsuitable for Malaysian environment. 3. The proximity to Sunway Pyramid is a huge plus, with shops and food within close reach.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelvin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeff, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Expect tge unexpected
Room is comfortable and glad to have a room available on my early arrival at the hotel. Room was not cleaned daily and amenity not replenished though have put up signage to have it clean. On departure the 1 day advance booked Taxi with confirm price raised when taxi arrived, due to "Peak Hours" but the booking time already confirm in advance without informing it was a "Peak Hours".
Vincent, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This is a pleasant and good stay. Satisfied .. definitely will revisit again ..
Lim Swee, 1-night trip
Verified Expedia guest review