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Coco Tulum Hotel

2.5 star property
Beachfront hotel with spa, near Tulum Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Coco Tulum Hotel

Tower Suite Panoramic view with terrace | Balcony
Beach bar
Oceanfront Premium | Beach/ocean view
Tower Suite Panoramic view with terrace | Living area
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Non-smoking
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • Full-service spa
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Snack bar/deli
  • Free toiletries

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Jungle view room private bath

Jungle view room private bath

Jungle view room private bath

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Partial Ocean view room Shared bathroom

Partial Ocean view room Shared bathroom

Partial Ocean view room Shared bathroom

Highlights

Air conditioning
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean view room Beach zone

Ocean view room Beach zone

Ocean view room Beach zone

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Partial Ocean View room private bath

Partial Ocean View room private bath

Partial Ocean View room private bath

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanfront Room

Oceanfront Room | Beach/ocean view

Oceanfront Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Ocean view Room 2nd floor

Tower Ocean view Room 2nd floor | Beach/ocean view

Tower Ocean view Room 2nd floor

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bachelor Casita Garden view 4 people

Bachelor Casita Garden view 4 people | View from room

Bachelor Casita Garden view 4 people

Highlights

Air conditioning
2 bedrooms
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Suite Panoramic view with terrace

Tower Suite Panoramic view with terrace

Tower Suite Panoramic view with terrace

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden view Shared bathroom

Garden view Shared bathroom | Terrace/patio

Garden view Shared bathroom

Highlights

Air conditioning
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanfront Premium

Oceanfront Premium | Beach/ocean view

Oceanfront Premium

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • 12 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View room private bath

Garden View room private bath

Garden View room private bath

Highlights

Air conditioning
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Club Master Suite Jacuzzi

Beach Club Master Suite Jacuzzi

Beach Club Master Suite Jacuzzi

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Private beach nearby, white sand, beach umbrellas, beach towels

Nueva Vida de Ramiro

Pool
Free breakfast
Spa
Free parking
9.0 out of 10, Wonderful, (776)
The price is NZ$363
includes taxes & fees
19 Dec - 20 Dec
Nueva Vida de Ramiro
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About the area

Map
Carretera Boca Paila KM 7.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 16 min walk
  • SFER IK - 2 min drive
  • Playa Paraiso - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Checkpoint Ciao - ‬15 min walk
  • ‪Chambao - ‬7 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬14 min walk
  • ‪Taboo Beach Club - ‬7 min walk
  • ‪Ziggys Beach Club - ‬11 min walk

About this property

Coco Tulum Hotel

Coco Tulum Hotel puts you a short five-minute drive from Tulum Beach and Tulum National Park. Guests can visit the spa to be pampered with massages, body scrubs or body treatments. Other features include a beach bar, a snack bar/deli and a terrace. The helpful staff and beach location get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Beach bar
  • Room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Beach yoga
  • Snorkelling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

The on-site spa has couples treatment room(s). Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Coco Beach Club – This beachfront bar specialises in local cuisine and only serves lunch. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 290 per vehicle (return. Maximum occupancy 2)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Coco Tulum Hotel
Coco Tulum
Coco Tulum Hotel Hotel
Coco Tulum Hotel Tulum
Coco Tulum Zen Zone Hotel
Coco Tulum Hotel Hotel Tulum

Frequently asked questions

Are pets allowed at Coco Tulum Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Coco Tulum Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Coco Tulum Hotel?
Yes, an airport shuttle is available. The charge is USD 290 per vehicle return.
What are the check-in and check-out times at Coco Tulum Hotel?
Check-in start time: 3:00 PM; check-in end time: 8:00 AM. Check-out time is noon.
What is there to do at Coco Tulum Hotel and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and make the most of other amenities such as a garden.
What's the area around Coco Tulum Hotel like?
Coco Tulum Hotel is a short 1-minute walk from Tulum Beach and 16 minutes' walk from Ven a la Luz Sculpture.

Coco Tulum Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great service
Pablo, 4-night trip
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Hotels.com guest review

6/10 Good

Front desk was nice , helpful , really like the property but had a bad experience with the restaurant there , awful waiter , order getting mixed up pretty much every day, takes hour to get it. Always blaming the cook for it .
Djibia, 6-night trip
Verified Expedia guest review

2/10 Poor

This was my second time at coco tulum and my problems started as soon as we arrived and the AC was not working. Mitzi was a sweetheart and changed our room for the night while they fixed our problem. I asked to me moved to Coco unlimited which is a little better and the manager said it wasn’t possible. I was with my kid. Then breakfast was very bad, the restaurant had only a few options. Then a storm happened and our room was flooded. I spoke with orbitz. the manager said I should have talked to him so they would move us to the other hotel. First we couldn’t and now we could. But I decided to stay the last night at coco tulum and had to put our belongings on top of the shelves and woke up to our room completely flooded and I am not even joking. Mitzi came during a very strong storm and asked if we wanted to move and I said no because the storm was pretty scary. She is a keeper, this girl. Management was just annoyingly trying to keep us there no matter what. I even had to hear: “but last night you didn’t want to change rooms” how was I supposed to know that our room was going to be underwater? Water falling down from our walls, from everywhere. We had to move the mattress so we could be dry. They need an investment asap. We would spend 20 days and left after 5. This hotel is a scam and ruined our vacation. I love Tulum, it was my 7th time in the city. I hope they make the investments necessary to keep their guests comfortable and I hope they learn how to speak with clients.
roberta michelotti rauh, 21-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great location next to the beach without crowd. Excellent staff and service
Gang, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

What a beautiful property and peaceful stay… loved the location and our beach hut!!
Gina, 1-night family trip
Verified Expedia guest review

6/10 Good

The lady at front desk moves at a snails pace and has no sense of urgency. They need more than one person at the front desk. She has glasses on in case you want to know. The security guard was helpful and friendly. There was no tv in our room.
Anthony, 3-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Favourite place to stay in Tulum
Natasha, 5-night trip
Verified Expedia guest review

10/10 Exceptional

All good so far , amazing reception team as well room / guest service
Osama, 1-night trip
Verified Expedia guest review

6/10 Good

Olukayode, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Andrea, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful quiet beach hotel in Tulum
Enjoyed a nice quiet space at coco Tulum. Breakfast on the beach patio was a bonus and staff very friendly. Double bed room had plenty of space for our family trip of 3. Rooms were kept today and grounds well maintained. Location on the strip was good as well. Would definitely return to Coco Tulum. Thank you !
Deanna, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Coco Tulum Beach - A Mixed Bag Experience
Let's begin with the positives. Propbay, undoubtedly, stands out as the best beach spot in all of Tulum. While other people in fancier hotels might be cramped on top of each other, Coco Tulum Beach offers a serene and genuinely beautiful environment. I also must commend the staff for their friendliness. However, my experience with the quality of my room (Room 33) was less than satisfactory. The cabana was in poor condition with insufficient lighting, desperately needing a major refurbishment. Despite the efforts of the cleaning staff, it always appeared dirty. Furthermore, the air conditioning was faulty and stopped working altogether on the last night of my stay. After several requests, I have to prove I was right (the person at the night shift that was not able to fix the issue and haven't left any notes) I was offered a 50% discount on a meal at the hotel restaurant, which felt inadequate. In my opinion, if the AC is not functional, the hotel should offer another room or compensate for the inconvenience by covering the cost of the night. Additionally, the room was advertised as having a "partially sea view," but in reality, it required significant effort to catch a glimpse of the sea from the terrace. Lastly, the prices at the bar were excessively high, but this seems to be a common issue in Tulum.
Marco, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I really loved the grounds around our hotel and the privacy in our palapa! Staff was absolutely amazing as well!
Jason, 10-night romance trip
Verified Expedia guest review

4/10 Fair

No hot water the 3 days we were there and one day water stop water. Front desk girls are not helpful at all. Can’t check in early AC goes in and out
natalie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Daniyar, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The welcome was great from the lady that served me. They first gave me the wrong room but she immediately corrected it. The room was spacious and pleasant. The toilet area could use a little work. The cleaning staff are amazing but no english. The beach was always clean. Men worked very hard to clear away the seaweed from overnight. Some staff at the beach are pleasant but some have more of "guard" presentation and not friendly. The food is not exactly my cup of tea. A little blah for what you pay for. The breakfast was the same thing everyday and not great and no meat. Basic scrambled egg, some sort of tortilla chips and sauce, toast, flat dry pancakes, cut fruit and boxes of cereal. Basic coffee and tea. Overall for the location its far from anything else on the strip. Highly recommend transportation. The road to the hotel is very dark in comparison to farther down where all the restaurants and shopping are located. On the plus side its peaceful.
Amber, 7-night trip
Verified Expedia guest review

6/10 Good

The pool was a simple hole in the floor with dirty, sandy, foamy, moldy water. I saved up for this vacation and the pictures shown, were definitely false advertising. I WANT A FULL REFUND. The comforter on the bed smelled dirty with a mixture of old lady perfume. It was disgusting to imagen someone else's sweat was still on that comforter. The lounge chairs kn the beach are rotting feel almost unsafe, like they are about to collapse when you lean on them, they wooden painted white, but peeling everywhere, the cushions are filthy. Very disappointing. I emailed them directly and didnt even respond, no apology nor acknowledging my email whatsoever. Thank you in advance for responding to my email and reuest. I have pictures if you need them. My email me and i will attach pictures.
louis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel overall. Great staff, pictures don’t do justice, better than expected.
Lilian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay!
Allan, 3-night trip
Verified Expedia guest review

8/10 Very good

Alexa Games, 5-night trip
Verified Expedia guest review

8/10 Very good

Stefan, 6-night trip
Verified Expedia guest review