The apartment is nice, but you have to go to a shop to collect the keys which is a 15 minute walk round trip with your luggage to get them and then return them at the end of the stay. I am sure a more local solution could be found.
Apartment was fairly clean, but some big cobwebs e.g. near the plant in the lounge.
They could do with looking at how much crockery and glass wear they have as it is certainly not 6 of everything, glasses particularly.
We had to go find the bedding for the sofa beds and make them up, even though they knew we needed them, it would have been better had they have made up the duvet and covers and left them on one of the beds with sheets, pillows, towels etc.
The apartment itself is nice and conveniently located and suited our needs.