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Pelicanstay at Auckland Viaduct Harbour

4.0 star property
Apartment within walking distance of Princes Wharf

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Photo gallery for Pelicanstay at Auckland Viaduct Harbour

Marina
View from room
Flat-screen TV
Lobby
2 bedrooms, desk, iron/ironing board, free WiFi
Pelicanstay at Auckland Viaduct Harbour offers a fantastic location, putting you a short five-minute walk from Princes Wharf and Queen Street Shopping District. Apartments feature bonuses such as kitchens and washers/dryers, along with flat-screen TVs and free WiFi. The property is only a short walk to public transportation: Gaunt Street Tram Stop is 9 minutes and Jellicoe Street Tram Stop is 11 minutes.

Reviews

6.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Lounge area
  • Air conditioning
  • Refrigerator

Main amenities (4)

  • 5 apartments
  • Self parking
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • 2 bedrooms
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for 1 Bedroom Apartment - 85 Customs Street West

In-room dining

1 Bedroom Apartment - 85 Customs Street West

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Apartment - 99 Customs Street West

Flat-screen TV

2 Bedroom Apartment - 99 Customs Street West

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Futon

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About the area

Map
99 Customs Street West, Auckland, 1010

What's nearby

  • Princes Wharf - 4 min walk - 0.3 km
  • Queen Street Shopping District - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 6 min walk - 0.6 km
  • Sky Tower - 9 min walk - 0.8 km
  • SkyCity Casino - 9 min walk - 0.8 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Remuera Station - 6 min drive
  • Auckland Britomart Station - 7 min walk
  • Auckland Kingsland Station - 8 min drive
  • Gaunt Street Tram Stop - 9 min walk
  • Jellicoe Street Tram Stop - 11 min walk
  • Halsey Street Tram Stop - 13 min walk

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Monsoon Poon - ‬1 min walk
  • ‪Ronnie's Cafe & Bakery - ‬4 min walk
  • ‪Andrew Andrew - ‬4 min walk
  • ‪Sushi Train - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Pelicanstay at Auckland Viaduct Harbour

Pelicanstay at Auckland Viaduct Harbour offers a fantastic location, putting you a short five-minute walk from Princes Wharf and Queen Street Shopping District. Apartments feature bonuses such as kitchens and washers/dryers, along with flat-screen TVs and free WiFi. The property is only a short walk to public transportation: Gaunt Street Tram Stop is 9 minutes and Jellicoe Street Tram Stop is 11 minutes.

Languages

English

At a glance

DONE

Property size

    • 5 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9 PM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The property charges 3.5 per cent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (NZD 25.00 per day)
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (NZD 25.00 per day)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • No housekeeping
  • 24-hour front desk

Location highlights

  • In the business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: NZD 105 per accommodation, per stay

Optional extras

  • Late check-in between 9 PM and midnight can be arranged for an extra charge of NZD 25
  • Credit card charges are subject to an extra charge of 3.5 per cent

Parking

  • Self-parking costs NZD 25.00 per day

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Furnished Suites Auckland Waterfront Apartment
Furnished Suites Waterfront Apartment
Furnished Suites Auckland Waterfront
Furnished Suites Auckland Waterfront Apartment
Furnished Suites Auckland Waterfront
Furnished Suites Waterfront
Apartment Furnished Suites in Auckland Waterfront Auckland
Auckland Furnished Suites in Auckland Waterfront Apartment
Apartment Furnished Suites in Auckland Waterfront
Furnished Suites in Auckland Waterfront Auckland
Furnished Suites Waterfront Apartment
Pelicanstay at Auckland Viaduct Harbour Auckland
Pelicanstay at Auckland Viaduct Harbour Apartment
Pelicanstay at Auckland Viaduct Harbour Apartment Auckland

Frequently asked questions

Does Pelicanstay at Auckland Viaduct Harbour offer free cancellation for a full refund?

Yes, Pelicanstay at Auckland Viaduct Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pelicanstay at Auckland Viaduct Harbour?

Sorry, pets aren't allowed.

Is parking offered on site at Pelicanstay at Auckland Viaduct Harbour?

Yes. Self-parking costs NZD 25.00 per day.

What are the check-in and check-out times at Pelicanstay at Auckland Viaduct Harbour?

Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is 11 AM.

Does Pelicanstay at Auckland Viaduct Harbour have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.

What's the area around Pelicanstay at Auckland Viaduct Harbour like?

Pelicanstay at Auckland Viaduct Harbour is a short 9-minute walk from Gaunt Street Tram Stop and 9 minutes' walk from Sky Tower.

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Pelicanstay at Auckland Viaduct Harbour Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

Warning. You are booking wth Pelican Stays.
Dreadful. Two days before arrived received an email wanting me to go onto an app for “verification” and enter my photo, photo of my passport, personal and credit card details. To get a ( single) key to the apartment I had to first go to an unrelated building Heritage Tours to meet a woman with no ID who did not introduce herself. She gave me a long document to sign but said just sign it. she also gave me a blank credit card page and said sign and date it “I’ll fill in the rest later”. I wrote across it no more charges and got her to sign it. She took a photo of me and of my passport ( I thought she was just looking at it- should have got her to delete it from her phone). we then had to make our way to the property. We opened the door onto the balcony and the lock fell off- it had just been sitting there- clearly not worked for ages. We had no security. the apartment 1Q was at the level of the umbrellas of restaurants below. There were nightclubs with DEAFENING sound that went until 4.00am. This stay has been a nightmare and there is still some woman out there with my passport on her mobile phone. The property should be removed from the hotel website. Book at your own peril!!!!!!
Kerryn, 3-night trip

8/10 Very good

View was superb
Great location was close to all the places I wanted to see. A few broken chairs and outside chairs were very tied plus no tea or coffee provided - however the view made up for the issues.
Kylie, 3-night trip

10/10 Exceptional

We loved the location the apartment was fantastic the only issue we had was the fold out bed was broken so we just used the mattress by itself on pillows wonderful setting I have recommended the apartment to 3 other friends
Lyn, 3-night trip

10/10 Exceptional

Fantastic location and beautiful apartment.
The views over the marina and harbour were fantastic. The apartment had everything you needed and was excellent. It had more to offer than what was in the description. Daisy was amazing and very helpful. We thoroughly enjoyed our stay and will definitely book this again. Thank you.
Sandy, 2-night trip

10/10 Exceptional

Spacious and close to everything.
Over all excellent experience, making a wonderful holiday.
4-night trip

6/10 Good

Modern and great location
While the accomodation and facilities were what we expected, I am very disappointed with how the booking was handled. There was a $250 deposit that was to be paid at check in. This was charged on the same day as the booking. I only noticed it when I saw my credit card had been charged for the deposit along with the fee for the accomodation. When I called, I was informed that this was the deposit that would be refunded when we checked out. We checked out on the 19th of April and at this morning the deposit has not been returned despite being informed by the company that the refund had been approved and was being processed. I am used to a hold being placed to cover a deposit on my credit card but this is the first time I was actually charged for it at the time of booking.
Asantha, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Auckland Vuaduct - Not a Hotel
Ok firstly, this is not a Hotel. It seemed to be privately owned. I was contacted by someone by email a couple of days before outlining the details of the Unit including cleaning, parking, wifi & key arrangements. It gave both a NZ number to ring along with what seemed like a US number to text along with an email address that didn’t seem to relate to anything Auckland. On the way to the departure airport I received a text asking when I would arrive and on arriva three calls from a number in the Netherlands. I answered the fourth of these and someone hard to understand wanted to know what time I was arriving. After waiting outside for about 15 minutes a random person arrived with keys and showed us to our room. The photos online were quite misleading both in terms of the size of kitchen and lounge as well as the view of the Marina/Harbour space. The Unit was comfortable if a little dated with damage to the carpet and lighting. Despite the cloak & dagger strange check in process which had us quite concerned the overal location near the Viaduct shops and restaurants was good. For $2050NZD 5 nights was expensive for the experience.
D-Dog, 5-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Beware, these guys are dodgy!
Listed room rate was $149 (NZD) for the night. In fine print, there's an additional charge $100 for cleaning, but of course you don't read that. Why not list the room rate as $249?? A company called 'Pelican Stay' charged my card $499 two days before the stay. BTW, there's no mention of 'Pelican Stay' on Expedia. Standard procedure for hotels is to take a hold on your card, but only charge the full amount after your stay. These guys charge your card the full amount plus a 'deposit'. On the day of check-in, I was contacted by a woman (the call was from overseas I think) telling me I needed to meet a guy outside the property by 2.45pm, because their guy is leaving the area by 3pm. So I left my client meetings to meet him. He was fine, although I asked about the $499 they took from my card and when I'd get a refund etc, and he said he had no idea and that I should contact them. I called them but there was no answer. The room bore no resemblance to the pics on Expedia. Different room entirely. In saying that, the room was fine. After the stay, I received no emails, no communication whatsoever from these people about the refund of the 'deposit' they took. After waiting for almost a week, I sent them an email and called them. Finally got an email saying they would pass it on to their finance team. Two days later, I got an email saying the refund had been processed, but it would take 3 to 5 working days to show up in my account. Waiting patiently for the cash to show up...
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

4/10 Fair

very expensive for what you get.
There was no milk/tea/coffee left which was strange. The bed was hard and the cleaning fee extravagant. The reception person dropped the key off to me which was great but I didnt feel this was value for money. Also room was above a resturant so i got food smells and smoke all night through the apartment and it was noisy.No TV in the bedroom.