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Four Points by Sheraton Auckland

4.0 star property
4-star hotel with restaurant, near University of Auckland

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Four Points by Sheraton Auckland

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
Suite, 2 Bedrooms, Non Smoking
Breakfast, lunch, dinner served; local and international cuisine
Serves lunch and dinner
Room, 2 Double Beds, Non Smoking

Overview of Four Points by Sheraton Auckland

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
Map
396 Queen Street, Auckland, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

View all photos for Room, Non Smoking

Room, Non Smoking

Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, City View

Lake view

Studio, 1 King Bed with Sofa bed, Balcony, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, View

Lake view

Suite, 1 King Bed, Non Smoking, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Tower

Room, 1 King Bed, View, Tower

Room, 1 King Bed, View, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 9 min walk
  • Auckland Ferry Terminal - 16 min walk
  • Eden Park - 37 min walk
  • Queen Street Shopping District - 1 min drive
  • University of Auckland - 1 min drive
  • SkyCity Casino - 3 min drive
  • Auckland City Hospital - 3 min drive
  • Princes Wharf - 4 min drive
  • Spark Arena - 5 min drive
  • Mt. Eden - 4 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Mt Eden Station - 23 min walk
  • Auckland Grafton Station - 24 min walk
  • Gaunt Street Tram Stop - 21 min walk
  • The Strand Station - 23 min walk
  • Daldy Street Tram Stop - 24 min walk

Restaurants

  • Bite Brazilian Eatery - 1 min walk
  • Nando's Queen St - 3 min walk
  • Daldang - 2 min walk
  • Hollywood Bakery & Espresso - 1 min walk
  • Q Theatre - 1 min walk
Map

About this property

Four Points by Sheraton Auckland

When you stay at Four Points by Sheraton Auckland, you'll be a short five-minute drive from Sky Tower and Auckland Ferry Terminal. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also 1.9 mi (3.1 km) from Eden Park and 3.5 mi (5.6 km) from Auckland Zoo.

Languages

Chinese (Mandarin), English, French, German, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (NZD 35 per night)
  • Covered on-site valet parking (NZD 55 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Parking

  • Self-parking costs NZD 35 per night
  • Covered valet parking costs NZD 55 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Does Four Points by Sheraton Auckland offer free cancellation for a full refund?
Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Four Points by Sheraton Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Auckland?
Yes. Self-parking costs NZD 35 per night. Valet parking costs NZD 55 per night.
What are the check-in and check-out times at Four Points by Sheraton Auckland?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Four Points by Sheraton Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Four Points by Sheraton Auckland and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for cycling and rafting. Four Points by Sheraton Auckland also has a 24-hour fitness centre.
Are there restaurants at or near Four Points by Sheraton Auckland?
Yes, Queen's Head Bar & Eatery offers local and international cuisine.
What's the area around Four Points by Sheraton Auckland like?
Four Points by Sheraton Auckland is in Auckland Central Business District, a short 9-minute walk from Sky Tower and 16 minutes' walk from Auckland Ferry Terminal.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Excellent hotel in great location. Staff was super helpful and kind. Thanks!
Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent concierge service and valet
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Man, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks Four Points for a wonderful stay in Auckland!
Jared John, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Robin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Really clean and modern. View from the corner room was exactly what we were hoping for. The Churchill Bar on the Top Floor was a bonus. Loved our short stay.
Colin, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional