Four Points by Sheraton Auckland

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When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, only a five-minute walk from University of Auckland and Queen Street Shopping District. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travellers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Garden

For families (6)

  • Free cots/infant beds
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is NZ$199
includes taxes & fees
13 Sept - 14 Sept

Why we love this property

Diverse culinary choices
This hotel boasts a restaurant featuring local and international cuisine, a cafe, and a bar. Buffet breakfast includes vegan and vegetarian options.
Luxury sleep retreat
Wrapped in cosy dressing gowns, guests drift off on premium bedding behind blackout drapes. A minibar awaits, with 24-hour room service for midnight cravings.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a flat-screen TV.

Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a glass shower enclosure, a large bed with white linens, and a framed artwork on the wall.

Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk with a chair, a TV, and a city view.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, a desk, and a TV. It has a city view through large windows.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower (View)

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Balcony, City View (Balcony)

A modern hotel room with a large bed, a view of the cityscape, and a textured wall.

Studio, 1 King Bed, Balcony, City View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (View)

A modern hotel room with a sofa, a desk, a bed, and a view of the city.

Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Tower (View)

A modern living room with a sofa, a coffee table, and a view of the city through large windows.

Suite, 2 Bedrooms, Tower (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower

A hotel room with a large window offering a city view, a bed with white linens, and a framed picture on the wall.

Room, 1 King Bed, Tower

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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The price is NZ$199
includes taxes & fees
13 Sept - 14 Sept
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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • Auckland Town Hall - 2 min walk - 0.2 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Grafton Station - 24 min walk
  • Gaunt Street Tram Stop - 21 min walk
  • Halsey Street Tram Stop - 23 min walk
  • The Strand Station - 23 min walk

Restaurants

  • ‪Queen’s Head - ‬1 min walk
  • ‪Nando’s - ‬2 min walk
  • ‪OKO Dessert Kitchen - ‬3 min walk
  • ‪Q Theatre - ‬1 min walk
  • ‪Hokkaido Baked Cheese Tart - ‬2 min walk

About this property

Four Points by Sheraton Auckland

  • When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, only a five-minute walk from University of Auckland and Queen Street Shopping District. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travellers.

At a glance

Hotel size

    • 255 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site parking only available on request
    • Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 890
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered view port in door
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 800
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered valet parking costs NZD 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Four Points Sheraton Auckland Hotel

Four Points Sheraton Auckland

Four Points By Sheraton Auckland New Zealand

Four Points by Sheraton Auckland Hotel

Four Points by Sheraton Auckland Auckland

Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Does Four Points by Sheraton Auckland offer free cancellation for a full refund?

Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Auckland?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Four Points by Sheraton Auckland?

Yes. Valet parking costs NZD 60 per night. Electric car charging is available.

What are the check-in and check-out times at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Four Points by Sheraton Auckland?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Four Points by Sheraton Auckland and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities such as a 24-hour fitness centre and a garden.

Are there restaurants at or near Four Points by Sheraton Auckland?

Yes, Queen's Head Bar & Eatery offers local and international cuisine.

What's the area around Four Points by Sheraton Auckland like?

Four Points by Sheraton Auckland is in Auckland Central Business District, a short 9-minute walk from Sky Tower and 3 minutes' walk from University of Auckland. Travellers love the hotel's prime location.

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