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Four Points by Sheraton Auckland

4.5 star property
Luxury hotel with restaurant, near University of Auckland

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Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
Exterior
Serves lunch and dinner
Suite, 2 Bedrooms, Tower (View) | Living area
Lobby
In the heart of Auckland, Four Points by Sheraton Auckland offers a warm welcome with its coffee shop and garden oasis. Savor international flavors at Queen's Head Bar & Eatery, stay connected with in-room WiFi, or unwind at the 24-hour gym. Guests rave about the helpful staff and prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The current price is NZ$189
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Tower (View)

Suite, 2 Bedrooms, Tower (View) | Living area

Suite, 2 Bedrooms, Tower (View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • City view
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Separate bedroom
Premium bedding
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

View from room

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed - single
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 9 min walk - 0.8 km
  • Auckland Domain - 14 min walk - 1.2 km
  • Spark Arena - 5 min drive - 2.1 km
  • Eden Park - 5 min drive - 3.4 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Kingsland Station - 5 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Grafton Station - 24 min walk
  • Gaunt Street Tram Stop - 21 min walk
  • Halsey Street Tram Stop - 23 min walk
  • The Strand Station - 23 min walk

Restaurants

  • ‪Q Theatre - ‬1 min walk
  • ‪Nando's Queen St - ‬3 min walk
  • ‪The Counter Cafe - ‬3 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬1 min walk

About this property

Four Points by Sheraton Auckland

When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and University of Auckland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean, Spanish, Vietnamese

At a glance

DONE

Hotel size

    • 255 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.75 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (NZD 35 per night; includes in/out privileges)
    • Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 890
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered view port in door
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 800
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.75 per cent

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Covered self-parking costs NZD 35 per night with in/out privileges
  • Covered valet parking costs NZD 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Does Four Points by Sheraton Auckland offer free cancellation for a full refund?

Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Auckland?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Four Points by Sheraton Auckland?

Yes. Self-parking costs NZD 35 per night. Valet parking costs NZD 60 per night. Electric car charging is available.

What are the check-in and check-out times at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Four Points by Sheraton Auckland?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Four Points by Sheraton Auckland and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities such as a 24-hour fitness centre and a garden.

Are there restaurants at or near Four Points by Sheraton Auckland?

Yes, Queen's Head Bar & Eatery offers local and international cuisine.

What's the area around Four Points by Sheraton Auckland like?

Four Points by Sheraton Auckland is in Auckland Central Business District, a short 9-minute walk from Sky Tower and 3 minutes' walk from University of Auckland. Travellers love the hotel's prime location.

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Four Points by Sheraton Auckland Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Breakfast
View
Bed
Bathroom
Lobby
Parking

What guests liked

  • Breakfast was consistently great with many guests praising the quality and variety of the food. (13 reviews)
  • The property's restaurant served exceptional food and catered to various dietary needs with great flexibility. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice hotel, friendly staff, good breakfast. Close walk to major tourist areas.
2-night trip

10/10 Exceptional

The hotel was wonderful and the employees were so friendly!!
Thomas, 4-night trip

10/10 Exceptional

Great hotel in great location!
Iwona, 1-night trip

10/10 Exceptional

Great location

Super convenient and nice place. Walkable to ferry.
Jeanine, 1-night trip

10/10 Exceptional

Comfortable and clean

Another great stay, super efficient check in process, wonderful service at the Churchill bar too. Room was tidy, clean and well appointed - only minor complaint was that you could hear a bit of hallway noise thru the main door
Candice, 1-night trip

8/10 Very good

Very clean - good service. Breakfast was great
David, 3-night trip

10/10 Exceptional

Best customer service

Every member of the staff displayed excellent customer service and a “can do” attitude. The hotel is located on Queen Street, within walking distance from many attractions such as the Sky Tower and Auckland Harbor plus many stores and restaurants.
6-night trip

8/10 Very good

Enjoyed the stay,staff were friendly and inviting,room was very nice and tidy.
ILMARS, 1-night trip

10/10 Exceptional

Good location for CBD Auckland. Very convenient access to one of the main streets. The room we stayed was with a view of the Sky City, which is the highest point in the Southern hemisphere. Staffs are friendly making the stay really homey.
2-night trip

10/10 Exceptional

Very friendly staff, excellent food and clean environment
sally, 2-night trip

10/10 Exceptional

Great place to stay
Darren, 1-night trip

8/10 Very good

Concierge parking $60 a night. Entrance to hotel was difficult to find at night time.
Jan, 2-night trip

10/10 Exceptional

Well located with friendly helpful staff
Peter, 4-night trip

8/10 Very good

Staff was very helpful and friendly
Phil, 3-night trip

10/10 Exceptional

Easy check in. Flexible on check out time. Clean and quiet.
Catriona, 1-night trip

10/10 Exceptional

Will visit again Great customer services
linda, 2-night trip

10/10 Exceptional

Was the best hotel I have ever stayed at. Awesome staff!
Lily, 1-night trip

10/10 Exceptional

nice hotel city central

nice hotel with very comfortable beds and great views. close to harbor/sky tower.
Lauren, 1-night trip

10/10 Exceptional

Friendly and accommodating staff
Rohan, 2-night trip

10/10 Exceptional

Staff was awesome!! Definitely recommend!!
Patricia, 2-night trip

10/10 Exceptional

Another flying visit to stay in Auckland. Great location, friendly staff, amazing roof top bar.
Bridget, 1-night trip

10/10 Exceptional

Wonderful
Stevie, 2-night trip

10/10 Exceptional

Great stay
Caden, 11-night trip

10/10 Exceptional

I stay at this hotel every time I come to Auckland, which is quite often. I have a wonderful experience each time and cannot fault the hotel and it's staff.
Raewyn, 2-night trip

8/10 Very good

This was a great place to stay.
Kylie, 2-night trip