In the heart of Auckland, Four Points by Sheraton Auckland offers a warm welcome with its coffee shop and garden oasis. Savor international flavors at Queen's Head Bar & Eatery, stay connected with in-room WiFi, or unwind at the 24-hour gym. Guests rave about the helpful staff and prime location.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Electric vehicle charging point
Gym
24/7 front desk
Parking available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
24-hour business centre
Business centre
2 meeting rooms
24-hour front desk
For families (6)
Children stay free
Free cots/infant beds
Premium TV channels
Garden
Daily housekeeping
Coffee/tea maker
The current price is NZ$189
NZ$189
includes taxes & fees
11 May - 12 May
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
23 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Single Beds
Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
26 sq m
Sleeps 2
2 Single Beds
View all photos for Suite, 2 Bedrooms, Tower (View)
Suite, 2 Bedrooms, Tower (View)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
City view
90 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Non Smoking, Tower
Room, 1 King Bed, Non Smoking, Tower
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Separate bedroom
Premium bedding
City view
23 sq m
Sleeps 2
1 King Bed
View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)
Studio, 1 King Bed, Non Smoking, City View (Balcony)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
City view
45 sq m
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
City view
50 sq m
Sleeps 3
1 King Bed
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
36 sq m
Sleeps 3
2 Queen Beds
View all photos for Room, 1 King Bed, Non Smoking, Tower
Room, 1 King Bed, Non Smoking, Tower
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
City view
33 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
23 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Non Smoking, Corner
When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and University of Auckland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
255 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (NZD 35 per night; includes in/out privileges)
Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.75 per cent
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Parking
Covered self-parking costs NZD 35 per night with in/out privileges
Covered valet parking costs NZD 60 per night with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland
Frequently asked questions
Does Four Points by Sheraton Auckland offer free cancellation for a full refund?
Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points by Sheraton Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Auckland?
Yes. Self-parking costs NZD 35 per night. Valet parking costs NZD 60 per night. Electric car charging is available.
What are the check-in and check-out times at Four Points by Sheraton Auckland?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Four Points by Sheraton Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Four Points by Sheraton Auckland and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Four Points by Sheraton Auckland?
Yes, Queen's Head Bar & Eatery offers local and international cuisine.
What's the area around Four Points by Sheraton Auckland like?
Four Points by Sheraton Auckland is in Auckland Central Business District, a short 9-minute walk from Sky Tower and 3 minutes' walk from University of Auckland. Travellers love the hotel's prime location.
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Four Points by Sheraton Auckland Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Breakfast
View
Bed
Bathroom
Lobby
Parking
What guests liked
Breakfast was consistently great with many guests praising the quality and variety of the food. (13 reviews)
The property's restaurant served exceptional food and catered to various dietary needs with great flexibility. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
2 March 2025
Nice hotel, friendly staff, good breakfast.
Close walk to major tourist areas.
Verified traveller
2-night trip
10/10 Exceptional
6 February 2025
The hotel was wonderful and the employees were so friendly!!
Thomas
Thomas, 4-night trip
10/10 Exceptional
6 January 2025
Great hotel in great location!
Iwona
Iwona, 1-night trip
10/10 Exceptional
20 January 2025
Great location
Super convenient and nice place. Walkable to ferry.
Jeanine
Jeanine, 1-night trip
10/10 Exceptional
9 March 2025
Comfortable and clean
Another great stay, super efficient check in process, wonderful service at the Churchill bar too. Room was tidy, clean and well appointed - only minor complaint was that you could hear a bit of hallway noise thru the main door
Candice
Candice, 1-night trip
8/10 Very good
25 January 2025
Very clean - good service. Breakfast was great
David
David, 3-night trip
10/10 Exceptional
1 March 2025
Best customer service
Every member of the staff displayed excellent customer service and a “can do” attitude.
The hotel is located on Queen Street, within walking distance from many attractions such as the Sky Tower and Auckland Harbor plus many stores and restaurants.
Verified traveller
6-night trip
8/10 Very good
23 November 2024
Enjoyed the stay,staff were friendly and inviting,room was very nice and tidy.
ILMARS
ILMARS, 1-night trip
10/10 Exceptional
3 February 2025
Good location for CBD Auckland. Very convenient access to one of the main streets.
The room we stayed was with a view of the Sky City, which is the highest point in the Southern hemisphere.
Staffs are friendly making the stay really homey.
Verified traveller
2-night trip
10/10 Exceptional
16 November 2024
Very friendly staff, excellent food and clean environment
sally
sally, 2-night trip
10/10 Exceptional
24 July 2024
Great place to stay
Darren
Darren, 1-night trip
8/10 Very good
2 March 2025
Concierge parking $60 a night. Entrance to hotel was difficult to find at night time.
Jan
Jan, 2-night trip
10/10 Exceptional
18 November 2024
Well located with friendly helpful staff
Peter
Peter, 4-night trip
8/10 Very good
6 December 2024
Staff was very helpful and friendly
Phil
Phil, 3-night trip
10/10 Exceptional
19 January 2025
Easy check in. Flexible on check out time. Clean and quiet.
Catriona
Catriona, 1-night trip
10/10 Exceptional
25 November 2024
Will visit again
Great customer services
linda
linda, 2-night trip
10/10 Exceptional
15 November 2024
Was the best hotel I have ever stayed at. Awesome staff!
Lily
Lily, 1-night trip
10/10 Exceptional
22 November 2024
nice hotel city central
nice hotel with very comfortable beds and great views. close to harbor/sky tower.
Lauren
Lauren, 1-night trip
10/10 Exceptional
28 November 2024
Friendly and accommodating staff
Rohan
Rohan, 2-night trip
10/10 Exceptional
18 November 2024
Staff was awesome!! Definitely recommend!!
Patricia
Patricia, 2-night trip
10/10 Exceptional
25 October 2024
Another flying visit to stay in Auckland. Great location, friendly staff, amazing roof top bar.
Bridget
Bridget, 1-night trip
10/10 Exceptional
20 December 2024
Wonderful
Stevie
Stevie, 2-night trip
10/10 Exceptional
9 June 2024
Great stay
Caden
Caden, 11-night trip
10/10 Exceptional
24 October 2024
I stay at this hotel every time I come to Auckland, which is quite often. I have a wonderful experience each time and cannot fault the hotel and it's staff.