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Now Emerald Cancun - All Inclusive

4.0 star property
All-inclusive beachfront hotel with spa, near Delfines Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Now Emerald Cancun - All Inclusive

Outdoor wedding area
Outdoor banquet area
Deluxe Sunset Lagoon View Balcony King | View from room
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Deluxe Partial Ocean View Double | View from room

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Honeymoon Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Honeymoon Suite

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Bathtub, free toiletries, hair dryer, towels

Deluxe King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View King

View from room

Deluxe Garden View King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Double

View from room

Deluxe Garden View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View With Patio Double

View from room

Deluxe Garden View With Patio Double

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double

Bathtub, free toiletries, hair dryer, towels

Deluxe Double

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View King

Preferred Club Ocean View King

Preferred Club Ocean View King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Balcony King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Plunge Pool King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Premium Plunge Pool King

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Sunset Lagoon View Double

View from room

Deluxe Sunset Lagoon View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium with Hot Tub King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Premium with Hot Tub King

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sunset Lagoon View Balcony King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Sunset Lagoon View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Sunset With Hot Tub King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Sunset With Hot Tub King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Dreams Sands Cancun Resort & Spa - All Inclusive

Pool
Spa
Pet-friendly
Free parking
8.0 out of 10, Very good, (893)
The price is NZ$681
includes taxes & fees
12 Jan - 13 January 2025
Dreams Sands Cancun Resort & Spa - All Inclusive
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About the area

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 7 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 9 min walk - 0.8 km
  • Delfines Beach - 11 min walk - 1.0 km
  • Maya Museum of Cancun - 3 min drive - 2.7 km
  • Aquaworld - 4 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬14 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬8 min walk
  • ‪Vertigo Sport Bar - ‬2 min drive

About this property

Now Emerald Cancun - All Inclusive

At Now Emerald Cancun - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 7 restaurants, and the 7 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive hotel include a free kid's club, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 427 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free uncovered on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Pool table

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Double-glazed windows
  • Banquet hall
  • Reception hall

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Frequently asked questions

Does Now Emerald Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Now Emerald Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Now Emerald Cancun - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Now Emerald Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Now Emerald Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Now Emerald Cancun - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Now Emerald Cancun - All Inclusive?
No, this hotel doesn't have a casino, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.
What is there to do at Now Emerald Cancun - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Now Emerald Cancun - All Inclusive also has 7 bars, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Now Emerald Cancun - All Inclusive?
Yes, there are 7 on-site restaurants.
What's the area around Now Emerald Cancun - All Inclusive like?
Now Emerald Cancun - All Inclusive is a short 9-minute walk from Iberostar Cancun Golf Course and 11 minutes' walk from Delfines Beach.

Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Janille Xyra, 3-night trip
Verified Expedia guest review

6/10 Good

Leslie, 4-night trip
Verified Expedia guest review

6/10 Good

The check in is my only complaint. Check in was at 3pm. I waited in line exhausted to finally get room keys at 5pm
Cruz, 4-night trip
Verified Expedia guest review

8/10 Very good

I liked the layout and all the restaurants But was not allowed access on days reserved for preferred guest. (ALL inclusive)
Victor, 7-night trip
Verified Expedia guest review

4/10 Fair

We were there 3 days before they closed down for renovations but it was not posted anywhere. Wouldn’t have gone if I knew. Resort looked abandoned. Property definitely needs updating
Ervin Mauricio, 2-night romance trip
Verified Expedia guest review

2/10 Poor

They said they were going to remold they weren’t fixing anything. They water from tub took like 20 minutes to go down sink faucets were broken. We had to called everyday for them to come clean the room and get new towel and take the used ones out. Housekeeping was horrible
Juan Carlos, 4-night romance trip
Verified Expedia guest review

2/10 Poor

The food is not good
Akhil, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Been here twice and loved it both times, sad that they are closing
Nelson, 3-night trip
Verified Expedia guest review

2/10 Poor

Rooms are in bad condition!!plus the humidity smell made me and my daughter sick!!I would never go back!
Gloria E, 7-night family trip
Verified Orbitz guest review

8/10 Very good

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Caridad, 2-night trip
Verified Expedia guest review

2/10 Poor

The worse hotel th
Mauricio, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

No Mexican food, limit food, old room, limit bar,
Gabriel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clinton, 7-night trip
Verified Expedia guest review

2/10 Poor

Bholanauth, 3-night trip
Verified Expedia guest review

2/10 Poor

Alma, 3-night trip
Verified Expedia guest review

2/10 Poor

Amelia, 3-night trip
Verified Expedia guest review

4/10 Fair

Staff and service very good. Conditions in the rooms not a good, need maintenance and remodel.
Victor, 7-night family trip
Verified Orbitz guest review

6/10 Good

The property it is in a nice area, but the building is too old and a lack of maintenance, is time to put some care. Public areas were so hot! The room can use update furniture and bathrooms. The food and employees are average
mauricio A Umana, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Lior, 4-night trip
Verified Expedia guest review

4/10 Fair

There was not a lot of variety of food and some restaurants were not open. The lighting in the room and around hotel was too dark. Not many activities to do.
Sandra, 2-night family trip
Verified Expedia guest review

8/10 Very good

It is good for the price but it was not what I expected It's good for the price but it wasn't what I expected () the beach is beautiful but the service lacks a lot to be good, many people who work there…it seems that they don't like what they do and they treat you as if they were doing a please when serving you since you don't pay anything cheap for that attention ... otherwise the restaurants are good, most of them were buffet ... very rare à la carte I was 5 days and of the 5 only 2 days I could eat à la carte ... yes I recommend if you want to go to a nice beach
Pedro Rossi, 4-night family trip
Verified Expedia guest review

2/10 Poor

Fady, 5-night trip
Verified Expedia guest review

2/10 Poor

This hotel is overall terrible. My expectations were completely destroyed as soon as I walked through the door of the hotel. Just to give you an idea, there is no ac in the hotel. I did not like anything, this hotel is horrible. They should shut it down right now. In fact, they are shutting it down in a week. This is completely unacceptable. There were only 2 restaurants that were available to eat at and the rest were all closed. The only thing that was OK about this hotel was the staff. Some of them were really polite and understanding. While the others had bad tempers and gave bad service. They shouldn’t allow any more reservations for this hotel. Overall I had a horrible stay.
Zulema Barreto, 7-night family trip
Verified Expedia guest review

6/10 Good

Overall property is average
Daniel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Travelocity guest review