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Smart Cancun The Urban Oasis

4.0 star property
Relax by the pool with a cool drink or get energized with coffee from our shop. Discover great food options nearby while enjoying attentive service.

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Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Reception
Sports bar
Reception
In-room safe, laptop workspace, iron/ironing board, free WiFi
Smart Cancun The Urban Oasis offers an upscale retreat in Downtown Cancun, near Plaza 28. Take a refreshing dip in the outdoor pool, work out at the gym or savor local flavors at Bites restaurant. With free WiFi and helpful multilingual staff, this hotel provides comfort and convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pool
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Pool bar
  • Coffee shop/cafe
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Flat-panel TV
The current price is $71
includes taxes & fees
$56 per night
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
In-room safe
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 6 min walk
  • Plaza 28 - 19 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬3 min walk
  • ‪Church's Chicken - ‬4 min walk
  • ‪Subway - ‬3 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Smart Cancun The Urban Oasis

When you stay at Smart Cancun The Urban Oasis, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1985
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bites - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 8 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis offer free cancellation for a full refund?

Yes, Smart Cancun The Urban Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smart Cancun The Urban Oasis?

Yes, there's an outdoor pool.

Are pets allowed at Smart Cancun The Urban Oasis?

Sorry, pets aren't allowed.

Is parking offered on site at Smart Cancun The Urban Oasis?

Yes, there's free self parking.

What are the check-in and check-out times at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Smart Cancun The Urban Oasis?

No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Smart Cancun The Urban Oasis and nearby?

Smart Cancun The Urban Oasis has an outdoor pool and a fitness center.

Are there restaurants at or near Smart Cancun The Urban Oasis?

Yes, there's an onsite restaurant, Bites.

What's the area around Smart Cancun The Urban Oasis like?

Smart Cancun The Urban Oasis is in Downtown Cancun, a short 19-minute walk from Plaza 28 and 6 minutes' walk from Las Palapas Park.

Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

loving Cancun
Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
Great pool area
Daniel, 1-night trip

6/10 Good

Not fresh
Receptionen area was nice and fresh but the rooms reflected something from the 80s, old, not fresh and smelled old. On top of that we got a room towards the road and it basically felt like we where sleeping on the road!
Lena, 2-night trip

10/10 Exceptional

The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!!
King, 1-night trip

10/10 Exceptional

Love the location and if you’re sightseeing is perfect all the buses stop here
Elizabeth, 4-night trip

10/10 Exceptional

The place is the best place
Simon, 4-night trip

8/10 Very good

Great place for a good price
Great place, an oasis of calm as advertised. The hotel district on the beach is now a zoo.Book online for the best deal with breakfast.
Alan, 1-night trip

10/10 Exceptional

This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money.
Zashon, 3-night trip

2/10 Poor

Terrible experience here
They did not have my reservation so they made me wait a long time late at night after a very long travel day. Then they wanted me to pay again, it was all so rude and then they finally found it. Room was kind of old and dirty and you can hear everyone above and below and children screaming in the hall all night. Good firm bed, but no blankets so it was freezing and I had to use a towel.
1-night trip

10/10 Exceptional

Only problem not open wifi. Rest perfect
Naveed, 1-night trip

8/10 Very good

Great pool and restaurant area.

8/10 Very good

i Love Cancun and the Urban Oasis
very well located, close to the main bus stops, banks, and shopping plazas around. pool area was just great, breakfast was always tasty, we will be back.
Daniel, 2-night trip

8/10 Very good

Very clean and beautiful place to stay
Olga, 1-night trip

2/10 Poor

Out of service
.. The hotel was not even open.. The adress is wrong.. This hotel was out of service
Jorge, 1-night trip

10/10 Exceptional

Will back again for sure
The staff was very kind and the hotel is beautiful
Veronica, 1-night trip

4/10 Fair

The checking at the hotel was very long the WiFi is terrible and the room was old I very not enjoy my stay in that hotel
Vincent, 1-night trip

8/10 Very good

Nice pool - we'll stay again
Eytan, 2-night trip

10/10 Exceptional

Great
rolando, 1-night trip

10/10 Exceptional

My stay was excellent. The Staffs are great really helpful. I really like the pool area. It is very nice. Wasn’t too crowded. The hotel actually looks better in person. Rooms are nice and clean only thing the water sometimes will fluctuate from hot to cold. Check in process was really fast and check out. I can honestly say that I would return if In Cancun, the marina mall was five minutes away by car. My experience at the oasis honestly was great. I would say they could’ve had more options for breakfast.
Gregory, 4-night trip

10/10 Exceptional

Excellent location and service!
Roxanna, 1-night trip

10/10 Exceptional

Love my stay here every one was very kind and helpful and the amenities are nice
Paola, 1-night trip

10/10 Exceptional

I will return next year
Lorena, 3-night trip

10/10 Exceptional

It was great - comfort, service, and especially the location.
4-night trip

8/10 Very good

Balcony view over old dirty roof of building next to it, besides that all cool.
Ilya, 1-night trip

10/10 Exceptional

If you really want to be in proximity of the local food and hotspots and still only a 10 minute ride from the beach, then this is your place to be at!

10/10 Exceptional

I am the return customer, it means that the place fits my needs and expectations. I'd like to praise the people who work there, thanks for your service!
Svetlana, 9-night trip