Kay Bailey Hutchison Convention Center - 6 min walk
Majestic Theater - 17 min walk
Dallas World Aquarium - 2 min drive
Reunion Tower - 3 min drive
American Airlines Center - 4 min drive
Getting around
Love Field Airport (DAL) - 24 min drive
Dallas-Fort Worth International Airport (DFW) - 28 min drive
Dallas Medical-Market Center Station - 14 min drive
Dallas Union Station - 17 min walk
West Irving Station - 19 min drive
Cedars Station - 8 min walk
Convention Center Station - 11 min walk
Akard Station - 16 min walk
Restaurants
W XYZ Bar - 11 min walk
Gilley's Dallas - 12 min walk
Four Corners Brewing Company - 6 min walk
Bellagio - 13 min walk
Rex's Seafood at the Market - 14 min walk
About this property
Lorenzo Hotel Dallas, Tapestry Collection by Hilton
When you stay at Lorenzo Hotel Dallas, Tapestry Collection by Hilton, you'll be a short five-minute drive from Kay Bailey Hutchison Convention Center and American Airlines Center. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 3 bars/lounges. A poolside bar, a fitness centre and a snack bar/deli are other highlights at this boutique hotel. Fellow travellers say great things about the pool and helpful staff. The property is only a short walk to public transportation: Cedars Station is 8 minutes and Convention Center Station is 11 minutes.
Languages
English, Spanish, Turkish
At a glance
Hotel size
237 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not accept prepaid debit/credit cards or Cash app.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 35 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Off-lead area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 20 per day)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
No alcohol allowed on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6 AM–11 AM on weekdays and 7 AM–noon on weekends
2 restaurants
3 bars/lounges
Poolside bar
Coffee shop
Private dining
Private picnics
Room service (limited hours)
Snack bar/deli
Travelling with children
Local/corner shop
Working away
7 meeting rooms
Conference space (6690 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
50-inch flat-screen TV
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Alarm clock
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Hamilton’s – This restaurant specialises in southern cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Taco Enzo – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 4 to 20 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Parking
Self-parking costs USD 20 per day
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Lorenzo Hotel Dallas
Lorenzo Hotel
Lorenzo Dallas
Lorenzo Hotel an Ascend Hotel Collection Member
Lorenzo Hotel
Lorenzo Hotel Dallas Tapestry Collection by Hilton
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Dallas
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel Dallas
Frequently asked questions
Does Lorenzo Hotel Dallas, Tapestry Collection by Hilton offer free cancellation for a full refund?
Yes, Lorenzo Hotel Dallas, Tapestry Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lorenzo Hotel Dallas, Tapestry Collection by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at Lorenzo Hotel Dallas, Tapestry Collection by Hilton?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 35 kg per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Lorenzo Hotel Dallas, Tapestry Collection by Hilton?
Yes. Self-parking costs USD 20 per day.
What are the check-in and check-out times at Lorenzo Hotel Dallas, Tapestry Collection by Hilton?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Lorenzo Hotel Dallas, Tapestry Collection by Hilton and nearby?
Lorenzo Hotel Dallas, Tapestry Collection by Hilton has 3 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Lorenzo Hotel Dallas, Tapestry Collection by Hilton?
Yes, there are 2 on-site restaurants, featuring southern cuisine.
What's the area around Lorenzo Hotel Dallas, Tapestry Collection by Hilton like?
Lorenzo Hotel Dallas, Tapestry Collection by Hilton is in South Dallas, a short 8-minute walk from Cedars Station and 6 minutes' walk from Kay Bailey Hutchison Convention Center. Travellers say that this hotel is in a good location.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Latoya
Latoya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Emeka
Emeka, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 November 2024
Poor Service
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude.
This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
Shanta
Shanta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Interesting Hotel!
The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!
Crystal
Crystal, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Cammecia
Cammecia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Tiffani
Tiffani, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
Yonelle
Yonelle, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
Christal
Christal, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Interesting and unique decor. Friendly employee at front desk. Hamilton bar and restaurant was very good. Not the best area of town but I enjoyed the stay and would stay there again.
Keith
Keith, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Stephanie
Stephanie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Lindsey
Lindsey, 2-night trip
Verified Hotels.com guest review
6/10 Good
14 October 2024
Pranalika
Pranalika, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
12 October 2024
Homeless camp right by hotel
Unsafe area and other guests and unfriendly staff.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
6 October 2024
Long wait for check in & overpriced
Got to the hotel at 4:10pm (check in is 4pm) and waited almost two hours because they had to verify their king rooms remaining. Rooms were also overpriced for what they were.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 October 2024
The hotel is next to a big homeless camp and facing a busy highway. Sleeping at night is very hard. Getting to downtown Dallas is not easy as have to cross the highway. Our room wasn’t cleaned while we stayed there - it was only 2 nights, so not the end of the world. They also had weird large bugs which were crowling all over the conference room.
Liubov
Liubov, 2-night business trip
Verified Hotels.com guest review
6/10 Good
30 September 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Madeline
Madeline, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 September 2024
Morgan
Morgan, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
23 September 2024
Customer service was terrible and they gave us a room by the elevator we hard all the noise
Emely
Emely, 1-night family trip
Verified Expedia guest review
6/10 Good
22 September 2024
Only complaint is air conditioning in room never got cool on a 95 degree night.