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Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
Luxury hotel with spa, near Tulum National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
Bar (on property)
2 outdoor pools, free pool cabanas, pool umbrellas
Aerial view
Point of interest
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Free beach club nearby
  • Pool bar
  • Room service
  • In-room childcare
  • 24-hour business centre
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$305
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds (Essential)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Sofa bed
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Ceiling fan
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Ceiling fan
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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Airport transfer
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8.6 out of 10, Excellent, (834)
The price is NZ$156
includes taxes & fees
6 Dec - 7 Dec
Copal Tulum Hotel
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About the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 5 min walk - 0.4 km
  • Las Palmas Public Beach - 7 min drive - 4.5 km
  • Gran Cenote - 8 min drive - 6.3 km
  • Tulum Mayan Ruins - 10 min drive - 5.3 km
  • Playa Paraiso - 12 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Boston’s Tulum - ‬15 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Pescaderia Estrada - ‬19 min walk
  • ‪Escama - ‬10 min walk

About this property

Kimpton Aluna Tulum, an IHG Hotel

At Kimpton Aluna Tulum, an IHG Hotel, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. Guests can visit the spa to be pampered with massages, facials or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 78 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay for free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bike hire
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Bike parking
  • Full-service spa
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room safe
    • Partner property beach club access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 170 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Aluna Tulum, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kimpton Aluna Tulum, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Kimpton Aluna Tulum, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Kimpton Aluna Tulum, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Kimpton Aluna Tulum, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Kimpton Aluna Tulum, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kimpton Aluna Tulum, an IHG Hotel also has a 24-hour fitness centre and spa services, as well as a garden.
Does Kimpton Aluna Tulum, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Kimpton Aluna Tulum, an IHG Hotel like?
Kimpton Aluna Tulum, an IHG Hotel is a short 5-minute walk from Tulum National Park and 4 minutes' walk from Hunab Lifestyle Center.

Kimpton Aluna Tulum, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

4/10 Fair

Annie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleta, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The stay was normal until I had breakfast, for which I had previously paid, and I had to pay for it again because they did not take responsibility for the Orbitz sale.
CARLOS, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent location, clean nice rooms. Staff was very friendly and helpful. Restaurant food was good.
Rohit, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Edwin, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Tamar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
We stayed at Kimpton during the hurricane Beryl and we felt safe and well informed by the staff all the time. The hotel has really great facilities and the interior is awesome. Food was good too. We can recommend Kimpton for a few days stay.
Lars, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff beautiful place
Melissa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We lived the free bikes and friendly staff. The rooms were super spacious. Pools were beautiful and complimentary happy hour was a win!!
Emily, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Kimpton Aluna was a great place to stay near the beaches and DT Tulum. Rooms are spotless and friendly for the price. The food here was delicious. They also have a social hour every day with free drinks and food. Helpful staff that will help you reserve excursions or restaurants. I would definitely recommend this place. FYI, the area around it is under construction, so it might feel a bit undone. I'm sure in a few years this area will transform.
Luis, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Mechelle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Traveling with your large dog!
Love this place! Even offered to make dinner for our dog. When we got to room a dog bed and food/water dishes there and they sparkled!
Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Loved my stay.
Najla, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing retreat
Todd, 2-night family trip
Verified Expedia guest review

8/10 Very good

This hotel property is gorgeous, with 2 open-air buildings, lush greenery and a beautiful ground floor pool with a swim up bar. The staff is extra helpful and I appreciated the welcoming ceremony upon arrival. However, the area isn’t the safest (compared to the previous hotel I stayed at about 10-15 mins away) because my kids and I were advised to “be back before dark” when we walked to nearby Carls Jr. for dinner one evening. Also my iPad was pickpocketed from my bag while waiting for the tour van to arrive at a nearby supermarket. There were other things within the hotel itself that were less than satisfactory — there were two cockroaches (I think they were cockroaches in my room), one in the shower and one on the floor (only got a pic of the one on the floor). Also there were a lot of leaves in the pool as if it wasn’t cleaned often. Other than that, everyone at the hotel is extremely nice. The food is amazing! (But expensive) Beware of the “resort fees”—something I didn’t see or wasn’t clearly mentioned when booking on Expedia.
T, 3-night family trip
Verified Expedia guest review

8/10 Very good

The hotel was really nice and quiet. The rooms are a nice size and bed was comfortable. Love the shower. Had a king bed with balcony which was nice. Tulum is still doing a lot of construction and the area is within a walking distance to food, store and restaurant about a 10-15 minute or you can ride the bike.
Sabrina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Kimpron Aluna was just perfect for our little family. Modern, clean, cute, super friendly staff especially the General Manager Jorge and centrally located for getting to the town center, beaches and local sightseeing. If you don’t need the beach and are travelling with kids this is highly recommended!
Karen, 4-night trip
Verified Expedia guest review

8/10 Very good

Jason, 2-night trip
Verified Expedia guest review

6/10 Good

Hillary, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice pretty average hotel
It’s a nice, pretty average hotel. No complains overall. No major excitement. It was a bit slow when we stayed there.
Tatyana, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Ridiculous food prices, and the food is not good
The food prices were ridiculous. I ordered just a plain small hamburger patty for my dog and they charged me $24. That was American dollars and not Mexican pesos. And that didn’t include the tip.
Dorothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic and relaxing experience! Staff are super attentive and friendly.
Narendra Kumar Sanath, 5-night family trip
Verified Expedia guest review

6/10 Good

Be careful of "resort fees"!!
Great place, but has enormous "resort fees" that didn't appear in what I thought I would be paying. Price went from $150/night to $250/night by the time those were added in. Be careful!
Clifford, 3-night trip
Verified Hotels.com guest review