Arboretum at Great Hills Mall - 4 min drive - 3.5 km
Apple Inc. - 5 min drive - 3.7 km
Domain Northside - 5 min drive - 4.4 km
Q2 Stadium - 6 min drive - 5.7 km
St. David's North Austin Medical Center - 6 min drive - 4.8 km
Getting around
Austin-Bergstrom International Airport (AUS) - 22 min drive
Austin Station - 16 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 3 min drive
Rudy's Country Store and Bar-B-Q - 13 min walk
Chuy's Tex-Mex - 8 min walk
Sonic Drive-In - 2 min drive
About this property
Hilton Garden Inn Austin NW - Arboretum
Hilton Garden Inn Austin NW - Arboretum puts you within a 15-minute drive of University of Texas at Austin and Lake Austin. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
138 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Shared microwave
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (1250 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2002
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
50-inch LCD TV
Premium cable channels
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Great American Grille – This bar specialises in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14.00 for adults and USD 8.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin
Frequently asked questions
Does Hilton Garden Inn Austin NW - Arboretum offer free cancellation for a full refund?
Yes, Hilton Garden Inn Austin NW - Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Austin NW - Arboretum?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Austin NW - Arboretum?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Austin NW - Arboretum?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hilton Garden Inn Austin NW - Arboretum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Austin NW - Arboretum and nearby?
Hilton Garden Inn Austin NW - Arboretum has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Garden Inn Austin NW - Arboretum?
Yes, Great American Grille offers American cuisine.
Hilton Garden Inn Austin NW - Arboretum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
31 December 2024
Breakfast
The breakfast was good, but expensive.
Michael
Michael, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Weekend Stay
It was good. We just wish the beds were a little more comfortable and that there was a vent in the restroom because for when we showered.
Mariza
Mariza, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Barbara
Barbara, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 December 2024
joanna
joanna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
It was a great stay!
Ruth
Ruth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Jameson
Jameson, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
The hotel was very clean and tidy. It was my neighbors young folks ready to partay so my sleep was disturbed from 1030-3am.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Diego
Diego, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 December 2024
Old and in need of an uplift
This is an old hotel with dark furniture, poor lighting, and carpet in need or replacing. I was surprised that there are still hotels like this, especially in the arboretum area of Austin. The staff was friendly enough and I was happy to get a text from a staff member who was there to answer any questions. Very nice. The bathroom sink was clogged and that was disappointing. I will not stay there again
Sylvia Walters
Sylvia Walters, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Andres
Andres, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
We have stayed here several times because of the convenient location.
CLETA
CLETA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Good value
Clean comfortable room, reasonably priced breakfast which was excellent.
GREG
GREG, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
Won’t stay here again
The front desk staff was not friendly at all, breakfast was not included, and there were public hairs stuck to the ceiling in the bathroom above the sink (absolutely disgusting). There were also apparently break-ins to the cars in the parking lot in the past. Though it didn’t happen to us, we were worried about where to park.
Erin
Erin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Great stay
Staff was super friendly. The gentleman and lady on Sunday morning were so nice and their customer servixe was great!
Graciela
Graciela, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 November 2024
Okay stay
Hotel needs to be updated. Lots of patch work throughout the bathroom. Old carpets. Good location though.
Wayne
Wayne, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
I enjoyed hotel, however, the noise of air conditioners below my room were very loud all night long and woke me up a lot. Therefore, I did not sleep well.
Julie
Julie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Great place to stay
It was a nice hotel nice stay very clean
Tayia
Tayia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Allison
Allison, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Awesome stay!
It was a very clean hotel and the staff was super friendly. Wish the indoor pool was open but regardless it was an amazing stay.
Feliciana
Feliciana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Russell
Russell, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Mary
Mary, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Great
Good stay
Fernando
Fernando, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Sayee
Sayee, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Staying in Austin westside? Stay here for a good
We were staying one night for an event. There was a restaurant within walking distance and others were a short drive. Lots of shopping close by. A nice area to stay.