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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Beachfront property in Riviera Maya with spa, outdoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
On the beach, white sand, beach cabanas, beach towels
Outdoor spa tub
Lobby
View from room
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Hot tub
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$911
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Premium bedding, down duvets, free minibar, in-room safe

Run of House

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for 2 Double Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

2 Double Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean View King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Pool View Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down duvets, free minibar, in-room safe

Tropical View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.2 km
  • Gran Coyote Golf - 8 min drive - 6.0 km
  • Tres Rios Ecopark - 9 min drive - 4.2 km
  • Playa Xcalacoco - 19 min drive - 7.0 km
  • Maroma Beach - 20 min drive - 9.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 miles/22.5 km

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 15-minute drive of Quinta Avenida. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, German, Portuguese, Serbian, Spanish

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Free use of nearby fitness centre

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 136
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Capri Grille – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Tempest – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
El Comedor – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant – This theme restaurant specialises in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?
Have fun with on-site activities such as beach yoga and cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool and a fitness centre, as well as beach cabanas and a garden.
Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there are 4 on-site restaurants, featuring Italian cuisine.
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?
Hyatt Zilara Riviera Maya Adults Only All Inclusive is in Riviera Maya. Popular attractions include Xplor Theme Park, which is 21 minutes away by car.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel!
Great hotel. All the workers were amazing! Room was great. My only complaints was the pool was cold (but it’s December) and I was not a fan of the buffet.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamal, 4-night trip
Verified Expedia guest review

8/10 Very good

The hotel was well maintained clean nice ambiance pools were clean full of activities beach was extensive clean and walkable staff was friendly and helpful very conscientious and accommodating of dietary restrictions. Room was large clean well appointed. Food was excellent everywhere we ate. However we did notice a few things like the sink in our bathroom leaked water on the floor during each use the shower did not drain there was a constant puddle in it and the local animals kept popping on our outdoor patio - also the view from the room was of a giant blue dumpster with a sliver of beach and ocean. The check-in went smooth but then they ambushed you for a time share speal for one of their other resorts and it was bit of a hard sell with freebies trying to entice you. When you ordered drinks directly from bartenders they tasted good but if you ordered them through waiters or pool staff they were often weak not the correct drink or tasted different. There is no shuttle and it cost a bit to get back and forth to Cancun airport or to downtown Playa La Carmen. After a couple days you feel like your stuck in Hotel California with no way to get out an about without booking excursions. Overall it was nice but the all inclusive aspect felt weird (our 1st time) without a bill for meals or drinks never knew what to tip
Michael, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Diego, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Norm, 6-night trip
Verified Expedia guest review

8/10 Very good

Christopher Wade, 8-night trip
Verified Expedia guest review

6/10 Good

The romantic dinner is a scam. The price is excessive, the service is slow, in a dark room, with out candles, with mosquitoes and smells of humidity, with out windows. It was a very bad experience and I also had to pay additionally for a bad dinner when the buffet was available for free.
walter, 9-night family trip
Verified Expedia guest review

6/10 Good

Lauren, 7-night trip
Verified Expedia guest review

6/10 Good

The staff
Laurent, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Bernardo Rea, 2-night trip
Verified Expedia guest review

6/10 Good

Meh. Average. Food average too.
Angela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Mario Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great service
John, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We love this resort keep in mind this is a very quiet relaxing place, staff was amazing Sandra and Ana made our stay so much fun, Salome is one of the waitresses and he was so kind and helpful just because of them I will definitely be staying at this location again, I also have to say that the AC in the place was amazing taking in consideration that it was so hot out.
Linnette Maria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Zachary, 4-night trip
Verified Expedia guest review

10/10 Exceptional

HIDEKI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Janna, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Dionna Antionette, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was very helpful and kind. Would definitely recommend staying here.
Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Super friendly staff!
Robert, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente quality and service. Thank you.
YEHUDA MEIR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel definitely coming back next year. Excellent service, staff super friendly, property super clean very nice
Claudia Estefania, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great adult only resort. Fun but quiet. Food was good, atmosphere was great, and everyone was very friendly. The only issue was towels were not as available as I would like.
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This place was a hike away from home. The staff is beyond welcoming and do not Hesitate to make you feel at home. It would, however, be nice if free shuttle was involved. Aside from that the place is high recommended. Especially for A baby moon 😊
Dianna, 4-night romance trip
Verified Expedia guest review