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Melia Cozumel All Inclusive

3.5 star property
Zona Hotelera Norte beachfront property with 4 restaurants, spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Restaurant
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • 24-hour fitness centre
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$417
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
Espresso maker
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Ocean View

Melia Ocean View

Melia Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Deep-soaking bath
Hairdryer
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Deep-soaking bath
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
Minibar
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Rainfall showerhead
Bathrobes
Hairdryer
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

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Pool
Spa
Free parking
Free WiFi
8.0 out of 10, Very good, (1002)
The price is NZ$363
includes taxes & fees
5 Dec - 6 Dec
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About the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 7 min drive - 5.6 km
  • Museo de la Isla de Cozumel - 7 min drive - 6.3 km
  • Punta Langosta Pier - 7 min drive - 6.3 km
  • San Miguel Church - 8 min drive - 6.3 km
  • Stingray Beach - 9 min drive - 8.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

At Melia Cozumel All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be within a 10-minute drive of Punta Langosta Pier. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 4 restaurants, and the 5 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a 24-hour fitness centre and an outdoor tennis court. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Miniature golf
Paintball
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 140 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing
  • Karaoke
  • Pool table
  • Air hockey
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Fish House – On-site restaurant.
El Embarcadero Beach Bar – On-site bar. Open daily.
El Isleño Swim Up Bar – On-site bar. Reservations are required. Open selected days.
Mole Snack BAr – On-site bar. Open daily.
Mole – On-site theme restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 33 per accommodation, per night

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Melia Cozumel All Inclusive offer free cancellation for a full refund?
Yes, Melia Cozumel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Cozumel All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Melia Cozumel All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Melia Cozumel All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Melia Cozumel All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Melia Cozumel All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Melia Cozumel All Inclusive also has 5 bars and a 24-hour fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Melia Cozumel All Inclusive?
Yes, there are 4 on-site restaurants.
What's the area around Melia Cozumel All Inclusive like?
Melia Cozumel All Inclusive is in Zona Hotelera Norte, a short 13-minute walk from Playa San Juan. The local area is walkable and popular for its beaches.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Couple retreat
The hotel has nice restaurants with a good diversity and facing the beach. The room is big, the washroom is clean but the air conditioner is set to one temperature.
Cristina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sara, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Beach area was nice. The shoreline next to the resort was not good for snorkeling though. No coral or rocks, just sand and seaweed. The staff was very friendly. We felt very safe. We wish there would have been more communication on the available amenities. We kind of had to search them all out on our own.
Katelynn Palmer, Travis B., 4-night romance trip
Verified Orbitz guest review

6/10 Good

A lot of the amenities were closed on various days for renovating. The only restaurants included with the all inclusive are the buffet and the snack bar but the snack bar was closed for most of the time we were there… and the buffet food was okay. The other restaurants you had to pay extra for. Which it was much better to just leave the resort and go to a local place for better food and service. They wanted us to upgrade again past what we had already paid for the “level” service which included a better view and the cabanas to rest on the beach pretty much. I don’t think it’s worth it to do that. The tours you can take are great and you can rent a car for a good price and explore yourself. That was the best part. Also at the bars make sure to ask for double shots because they are pretty light handed. Most of the staff was very friendly.
Maia, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is a little insulated but inside the property you have everything you need to have a good vacation. Their attention, the beach and the restaurants are very good in this property You can stay there and you don’t need to go out for anything.
Adriana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay! Would return here again
Tala, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The food was great, though only 3 restaurants to choose from and the rwo reservation ones fill quickly. Service was great, clean facilities, Gloria in the spa was amazing. Martinez in excursions super nice, Javier waiter in the buffet was excellent. Overall a great experience
Juliana, 5-night family trip
Verified CheapTickets guest review

10/10 Exceptional

This property has it all. Wonderful Views, Nice Rooms, and awesome staff. We thoroughly enjoyed our stay in Aug '24 and will definitely return again. Food quality, quantity and choices are just fantastic and the waitstaff are incredibly attentive and helpful
Chris, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mi estancia en el hotel por cuarta vez fue como siempre relajante e inolvidable, me gusta mucho el ambiente familiar que se vive ahí. la propiedad del hotel esta siempre tranquila y super limpia, la excelente atención y amabilidad de todos los miembros del personal en general nos hacen regresar. La comida no era mala pero creo que si deberían mejorar un poco sus menús.
Norma Alicia, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff here were all pretty awesome with a few notable people who went above and beyond. Christian was one our waiters and and was very attentive and informative, he even went so far as set up a tequila and mezcal tasting for us. Best waiter I've had anywhere in a very long time. Santiago was our liason and had all of personal needs taken care of and was always reachable via phone. The facilities were all perfectly nice. Nothing mi d blowing, but everything at the very least met my expectations. Also as a side, do not listen to anyone who complains about the ac leaking. There are signs up in the room that state if doors are left open to long the ac will drip because of the high humidity. The food was all pretty good. I did not get a single food item i was unhappy with. The 2 restaurants are fantastic. Fish house has great seafood, and molé has exceptional mexican cuisine. The drinks were stock standard resort fair. Nothing fancy, but it's as much as you want, so can't really complain. The beach here is awesome, but to get clear water you have to walk down the beach to next hotel which has a concrete pier built to keep seaweed out. Not a big deal though as all you have to do is walk 2 minutes down the beach to get there. Tldr: great all inclusive, would recommend going in the off season of june-aug as it's not super busy and you aren't fighting any crowds.
Taylor, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Marinna, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lorelie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great time, always felt safe. Easy to get a taxi to go to town. Staff very helpful and spike english for me!
Patricia, 7-night family trip
Verified Expedia guest review

8/10 Very good

Great get away, great staff and great food! Would visit again!
Monica Hernandez, 3-night family trip
Verified Expedia guest review

2/10 Poor

Sharema, 4-night trip
Verified Expedia guest review

6/10 Good

Staff was excellent, the property needs some updates, especially to the rooms on the garden side, and this area can be noisy as it overlooks the children’s pool . Food was okay… the Fish house was excellent, however daily Buffett is basically the same each day.
derek, 5-night romance trip
Verified Orbitz guest review

6/10 Good

I liked the property a lot. I had a very humid room that was 23 Celsius and had water dripping from the ceiling. They looked at it three times. Other guests say they had no problems. The offered a two night voucher for our experience. Which was very nice. This is my second stay and I will be back. I liked the food and cleanliness
Tina, 4-night family trip
Verified Expedia guest review

6/10 Good

The water at the beach on the property is mainly brown but a little further to the left in front of another hotel it is clear green and lovely. The food was just ok. The room was not ready at 3pm for check-in but at 4. Compared to other All inclusive hotels in the world, the staff does not offer you & bring you drinks by the pool or beach unless you are a priority member, you have to get them yourself by the pool bar. They only offer wings to priority members. That should be standard for everyone. They seem to only clean the room if you put a sign on the door to ask them to but they don’t tell you that upon checking in. The property overall is nice, although fairly small. Staff is pleasant & helpful.
ALICIA, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Simply wonderful
Sjors, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Juliana Amelia Paes, 7-night trip
Verified Expedia guest review

8/10 Very good

Had a roach in our bed
kelly, 5-night trip
Verified Expedia guest review

8/10 Very good

Felipe at the beach bar is AWESOME! Grounds are mostly clean.
Kevin, 4-night family trip
Verified Expedia guest review

8/10 Very good

Very nice all inclusive!
Tim, 6-night romance trip
Verified Expedia guest review

6/10 Good

We were a group of 6 with 3 paid rooms. Upon arrival each room had a must smell. After back and forth with the front desk person we were moved to other rooms which included us paying an upgrade charge. The rooms were better but definitely needed a deep cleaning especially behind the toilet and the couch in the room had lots of stains as did a lot of the furniture in the lobby area. The buffet was extremely limited in choices for breakfast lunch and dinner. The two restaurants on site were just ok and you had to make reservations for both. They have done some renovations but some rooms have not been updated in a while. If you decide to stay at this resort request your room to be on the Level side. It comes with some perks. I don't think I would stay at this resort again unless they did a complete renovation and updated their food choices
Jennifer, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Melia Cozumel was a great choice for my family. The rooms were clean daily, the buffet options were excellent. The dinning restaurants were intimate and the food was delicious. The staff was very professional, hard working and they keep the place running smoothly.
Debbie, 5-night family trip
Verified Expedia guest review